전국 × 고객 서비스 평가가 높은 호텔·료칸 - 729페이지

It was absolutely wonderful. The location is in a quiet area, the building is clean, and the Room was spotless—I was very satisfied! However, there were no skincare amenities, and the sound of motorcycles at night was a bit loud, so it may be uncomfortable for those who are sensitive to noise. I also used the cafe & bar attached to the lounge for dinner, and I was very happy with it as well. I was worried that the smell of curry might bother other lounge guests, but it didn’t seem to be an issue. It was very tasty too, so I recommend it. Next time I’ll do only a little sightseeing (lol) and spend my time fully immersed in reading at this Hotel. Thank you very much.

We chose this Accommodation for our kids, who love buffets. The buffet used plenty of ingredients typical of Gunma Prefecture, which we found really interesting! The manga corner and table tennis were also a hit with the kids!

A friend had made a Reservation for a single Room, so we changed our Reservation and stayed in the twin Room instead. The Room was a Deluxe Twin—spacious, clean, and very nice. If I have the chance, I would like to stay at APA Hotel again. All the front desk staff were very kind and helpful. Thank you very much.

I extended my trip to Ichinomiya because I couldn't book a hotel near Nagoya Station due to high prices. Since it's about 10 minutes from Nagoya, I didn't feel it was inconvenient, and you can see the Hotel from the station, so there's no chance of getting lost. However, I noticed that there were cracks under the sink and a smell from the drain, which made me think it's quite an old building.

It was very good. Thank you very much.

This was my first stay. The location was excellent, and above all, the Room was very clean. It felt spotless and I was very satisfied.

Since it’s close to the station, I checked the rate without breakfast first, and it was very affordable compared with other places around Kanazawa Station. There is a dedicated parking lot for about 10 cars, and there are also Times parking lots next to the Hotel and nearby; at 800 yen per night, it was quite cheap. The Room was cleaned well. The air conditioner is individually installed in each Room, but it feels a bit outdated. The bathroom in the Room is a unit bath, but adjusting the hot water manually wasn’t very convenient. However, you can make a Reservation for the private family bath in 30-minute slots. It’s spacious enough for about four people to relax, and there is an open-air bath next to it—great for unwinding in summer. They seem to be upgrading the toilets over time, but unfortunately our Room still had an older type. Most of all, the hostess was wonderful—that’s probably why they have so many regular guests.

The breakfast rice balls were incredibly delicious, and the coffee was great too! The price with breakfast included offers excellent value for money. A microwave is available on the second floor, and there are vending machines on each floor, which is convenient. While the combined bath & toilet setup is understandable, the water pressure of the bidet was low. The sunrise view from the guest room was beautiful.

The building is a bit old, and there’s the issue of no air conditioning typical in Hokkaido, as well as insects that come with being in the mountains. However, considering the price, it’s up to each guest to decide if it suits them. For us as a couple, we were satisfied. Some dishes could have been served hotter for an even better experience, but everything was delicious and filling. During the day it was unbelievably hot, but at night it cooled down enough that we didn’t need to use the complimentary "cool neck towel" and slept comfortably without air conditioning. We turned off the lights, closed the curtains, and opened windows while taking precautions against insects. The sound of the river was quite loud but felt natural and didn’t disturb our sleep once we got used to it. Although unrelated to this Hotel itself, we found that Shirogane Onsen had better water quality compared to Sounkyo Onsen for our visit on the following day.

Close to the bus terminal, very convenient Well-equipped Facility: two-door refrigerator, IH stove Washing machine, separate toilet and bathroom, spacious balcony 5-minute walk to Kokusai Street Room is more spacious than expected

We had the pleasure of staying here for our first family trip with five members. When it seemed like we might not make it in time for check-in, the staff responded kindly when we contacted them. The reception staff were very friendly, and since we had mentioned in advance that we wanted to use a private bath, they kindly guided us to a slightly larger one! Although we didn’t order dinner in advance, we purchased meal tickets and enjoyed various dishes—all of which were delicious! Next time, I’d love to stay with meals included. The private bath made my skin feel smooth and left me feeling wonderfully warm. Personally, I’m a fan of apple vinegar drinks, so I was delighted by the vending machine offering single servings! There was an issue before check-out that caused some inconvenience on our part, but the staff handled it with great kindness. We were able to enjoy a truly comfortable stay ("azumashiku"). Thank you so much for everything—when visiting Iwate again, we'll definitely choose this place!

The hot spring bath with free-flowing source water was excellent. It would be nice to have air conditioning in the bath area. The meals were delicious.

The guidance to the Room and the meal service were cheerful and courteous. The food was delicious, and the portions were just right.

The TV remote control had a minor malfunction, but they promptly provided a replacement. I also left my smartphone's power cord behind when I checked out, but when I called later to inquire, they had kept it for me and sent it by cash on delivery. I was really grateful. I appreciate the high level of responsiveness from the staff!

The Hotel we stayed at had a spacious, relaxing Room without a TV, and it was also close to Dogo Onsen, which made our trip very convenient.

The best value in Chichibu—an Onsen is available next door. The sheets are fluffy, and the Facility has been beautifully renovated. The Room is clean, stylish, and a Japanese-Western blend, and each Room is named after a famous author. I stayed in the Junichiro Tanizaki Room. Meals are bring-your-own; you can use the refrigerator and kitchen. Cup noodles and ice cream are also available for purchase. It was extremely comfortable, and I would definitely stay again!!! Check-in and check-out are self-service; the key is kept in a locker at the front desk.

I stayed on Friday, and the parking lot was almost full. The front desk staff were pleasant, and the building was quiet. There was no noise at all from footsteps in the hallway or voices from the neighboring Room, so it seemed other guests had good manners. The toilet had been renovated and was clean. The Room was also well cleaned, and I had a comfortable stay. Great value for money—I’m very satisfied. I’d like to stay again. The cherry blossoms and townscape visible from the window were beautiful.

I think the highlight of this Ryokan is the heartfelt service from the staff. At dinner, they were very attentive to the timing of each dish. While many Ryokan and restaurants bring out dishes one after another, I was truly impressed. They carefully checked whether it was a good time to bring the simmered golden eye snapper and whether they should serve the fried dishes yet, so every dish was enjoyed at its best. They also asked if I wanted another serving of rice, which made me feel this is a wonderful Accommodation. We could see the ocean from both the Room and the large public bath, and we were able to relax at ease. The food was delicious as well, and we were very satisfied. Thank you very much.

This was my first trip to Chichibu and Nagatoro. The lobby was gorgeous, filled with green marble. The Room was luxurious, spotless, and wonderful. The restaurant had a great view, with Mount Hodosan faintly visible—truly spectacular. The food was exquisite, including a Japanese-style hamburger steak made without the four harmful ingredients and fresh sashimi. The large public bath was spacious and very clean. The water temperature was on the hotter side, which warmed me up and helped me relax. I also appreciate that you took photos for us at the end. It’s a Hotel I would love to stay at again.

We stayed with our 3-year-old child. Since we were in the LOCA THE CLASS Room, there was a sauna in the basement and a large bath that could fit about 4–5 people. Including the post-bath relaxation area, it was very spacious and thoughtfully designed. It was great that even with a child, we could bathe comfortably. There was also a refrigerator in the changing room, stocked with plenty of bottled water. It was very helpful to be able to drink cold water immediately after bathing or using the sauna without having to go up to the living room on the first floor. We didn’t use them, but there were also powdered drinks provided for before and after the sauna. The living room was spacious as well, and there were two bedrooms. The Japanese-style Room had a tatami area that became almost full once two futons were laid out, which made it feel safe and comfortable for our child at bedtime. On the other hand, there was one disappointing incident during our stay. Early in the morning, the fire alarm suddenly went off with a loud siren throughout the Accommodation. We were later told it was due to an accidental operation in another Room, but it took about an hour for security staff to check and reset everything. During that time, the alarm kept sounding continuously, so we evacuated with our child to a relatively quiet terrace. Afterward, an operator contacted us to confirm what had happened and asked whether we would still be able to make checkout on time. Since it overlapped with breakfast and getting ready in the morning, we explained it would be difficult and they extended our checkout by about 30 minutes. We appreciate their consideration; however, we had hoped to spend a relaxing morning (including enjoying another bath), so that part was unfortunate. I also saw other Reviews on different sites mentioning issues related to fire alarms. As it seems many guests come from overseas as well, I would appreciate it if you could consider measures to prevent recurrence—such as providing clearer instructions at check-in on how to handle fire alarms. Overall, both the Facility and Room itself were extremely comfortable—this is a wonderful Accommodation that is easy for families to enjoy.