전국 × 고객 서비스 평가가 높은 호텔·료칸 - 717페이지

My usual Accommodation was fully booked, so I searched around and found this place. The low price and the luxurious-looking room photos made it an easy choice. To be honest, I wondered if it would really be okay since the photos looked too luxurious for the price—but when I arrived, I was amazed: it was just as luxurious and spotless as in the photos! I’ve found my new favorite Accommodation for a great stay. I’ll definitely use it again! P.S. Their email support was quick, polite, and very helpful—it made me feel confident booking with them.

I stayed for two nights, and the best part was that drinks were free all the time with the all-inclusive plan. I didn’t go out anywhere and just enjoyed the Onsen and drinks, which was perfect.

We were able to relax and unwind at a leisurely pace. Dinner was just as rumored and absolutely delicious. Thank you very much.

I chose this Accommodation because it offers free parking and is close to the airport. This Hotel provides studio apartments as Accommodation. The toilet and bathroom are separate, and there is only a shower. Basic essentials are provided, but cooking utensils for self-catering are limited.

This was my second stay. This time I made a Reservation for a higher-grade Room than last time. I simply love the design. The bed is large, and the whole space is incredibly relaxing. The location is in a love hotel district, but once you’re inside the Room, it doesn’t feel like that at all. I’ll definitely stay again. From here are the weak points: If you don’t like Tempur-style memory foam beds, your body might start to ache a bit. Even just watching TV, you sink into it, so it’s a little hard to turn over. I also noticed sound carrying in the Room, stains on the shoji screens, and pilling on the loungewear. It’s generally easy because there’s minimal contact with staff, but at checkout, when I got off the elevator and passed by the entrance staff member, they said nothing. I felt they could at least say “Good morning.” Only after completing checkout at the machine did they finally say “Thank you.”

An apartment-style accommodation ideal for those who prefer minimal interaction with others, conveniently located near the station, with a convenience store and MaxValu nearby. Almost everything you need is provided; however, having a toaster and small ceramic plates would have been perfect. The room is compact yet clean, with unlimited laundry access—GOOD! Although I brought my own bath set including shampoo as amenities were said to be for one day only, everything was actually well-stocked. Detergent and cooking utensils were available too, which was great; however, it would have been better if there were more replacement mop heads for cleaning. We cleaned thoroughly before leaving and even donated unused oil—it was a fulfilling stay overall. Initially struggled to figure out the drum washer and heating system due to lack of instructions but appreciated the simple keyless check-in process using a code lock system. Unfortunately, despite being in Okinawa, the weather was cold and not ideal during our stay but we still had a comfortable experience—thank you! One suggestion: when washing pillowcases, I noticed how dirty the pillows themselves were—it might be time to replace some bedding items?

We stayed at Santa Hills for the first time with my husband and our beloved dog. Although we live in a rural area of Tokyo, it took about 3 hours one way by car navigation, and we were amazed by the surrounding nature filled with rice fields. It was a perfect place to relax and enjoy peaceful moments. We stayed in a cottage with a private dog run, which had just the right amount of space and was very satisfying! It was slightly chilly at night, but the stove kept us warm, and the provided comforters made sleeping cozy enough. The plan included a hot pot filled with plenty of vegetables, which was delicious. The staff at the front desk and around were friendly and greeted us warmly, which made us feel very welcome. The nighttime illuminations were stunningly beautiful, and there were many Christmas decorations inside the center as well. We got to experience our first illumination of this season and felt an early touch of Christmas spirit. Both my husband and I had such a relaxing time after so long that we would love to visit again with our dog in tow. Thank you very much!

It was my first time staying at a Hotel with an unmanned front desk, and I was excited when the key box opened automatically after I entered the code sent to my phone (lol). Although the floor and the Room show their age, everything was very clean, and I really appreciated this level of quality at that price. However, the shower pressure in the bathroom was weak, which was inconvenient. Since it was summer, I managed somehow. It would also have been nice to have makeup remover. Thank you for a wonderful memory.

Last time, when I called to make last-minute changes, the staff were extremely polite and kind. They responded quickly as well, which was very helpful. This is my second stay, and the Room is always very clean, with everything I need provided—clear and very convenient. The surrounding nature is wonderful too, and I always have a pleasant stay here. I think it’s especially great for longer stays.

Although it is in a quiet area, it was still within walking distance of the lively Shijo district and conveniently located for using the subway and buses. The room and bathroom were clean. The complimentary mineral water was also appreciated. I would like to stay here again when I visit Kyoto.

Stayed for 2 nights. Arrived 2 hours before check-in and planned to leave my luggage and go out, but I was allowed to check in early, which was very helpful. Perhaps because it has become part of the Marriott group, the overall service seems to have improved. Had breakfast, but the quality remains unchanged. I would like to use this Hotel again when on a business trip to Hakata. Thank you very much!

It was a traditional Japanese-style Accommodation with a strong Showa-era feel, featuring Japanese meals, Rooms, and shared toilets and washbasins—what you’d call a classic guesthouse. The staff were attentive, the place felt well cleaned, and the meals were simple. For dinner, I was surprised to receive such a generous sashimi platter that I wondered if there had been a mix-up—but it was delicious!

The Onsen is simply fantastic. The indoor bath is spacious enough, and the water is pleasantly lukewarm, so you can soak slowly and relax—perfect. Its nickname, “the beauty bath,” is no exaggeration: the water feels silky-smooth and leaves your skin noticeably softer right away. I ended up bathing five times in total, using both the indoor bath and the large public bath, and was very satisfied. The meals were also excellent—homemade dishes made with local ingredients. It seems to be family-run, and I appreciated that they didn’t get involved more than necessary.

The Hotel is new and spotless. As check-in and check-out are self-service, staff interaction is limited to simple greetings. The Facility is well equipped, and for this price I’m very satisfied. I’d definitely like to stay again next time.

Thank you every year!

Stayed here for the last night of a 3-night trip to Shiretoko. The new wing's Japanese-style room was clean and well-maintained. Meals were more relaxing compared to other hotels, and dishes like simmered fish were incredibly delicious. Buffets can feel hectic! The Onsen bath, though showing some age, provided a calm and enjoyable experience. The staff were cheerful and left a great impression. I would stay here again if I visit this area!

This Hotel is just a short distance from the airport. Although it’s near the airport, the area is very quiet with no airplane noise. With a rental car, it’s easy to access many places around the island. The laundry is inexpensive at 300 yen, and the Room is new and clean. Perfect for two people—no complaints. From next time on, when I come to Miyako, this is the Hotel I’ll choose.

I stay here mainly on weekends and always enjoy relaxing in the forest.

The Facility is simple but well-equipped. The electric kettle was particularly useful. The owner's attentive service was greatly appreciated.

The night before, after watching “Himitsu no Kenmin Show,” I made a Reservation right away so I could try Koran’s beef-bone ramen in Kudamatsu City. Both Koran and Business Hotel Kudamatsu are located in front of Kudamatsu Station. It felt like a regional city that doesn’t get many tourists, so I was able to secure a Room quickly. It’s right by the station, and the exterior is clean with a stylish fan-shaped cross-section. That said, the building seems old. However, there are no major Business Hotel chains nearby, so it feels like they have the area to themselves—probably because there aren’t many tourists staying overnight in Kudamatsu City. That makes sense: the nearest expressway interchange is Tokuyama-Higashi IC. There is also the Kudamatsu Service Area, but it’s far from Kudamatsu Station. If you mistake the service area for an exit, you’ll likely end up going even farther east to Kumage IC. If you’re heading to Kudamatsu City, be careful not to take the wrong interchange.