전국 × 고객 서비스 평가가 높은 호텔·료칸 - 715페이지

The room size is typical for a Business Hotel, but the interior was clean and very tidy. The unit bath was also clean, making the stay very comfortable. As for amenities, everything necessary was provided, and there were no inconveniences. There were even hangers with clothespins for drying small laundry items, showing thoughtful consideration for guests. From Kasukabe Station, the large signboard is easy to spot, so you can reach without getting lost. There are restaurants and convenience stores nearby, making it a very convenient location. I would love to stay here again if I have the chance.

Thank you for your hospitality. I wish you had told us in advance that a jubako box would be included with the buffet-style breakfast. I took too much of the delicious curry and couldn’t finish it—I regret it, haha.

The building is old, but the reception service was excellent and satisfying. The ramen in the dining hall was also delicious. The bath had a pool, which felt unusual, but I enjoyed swimming. It would have been nice to have disposable toothbrushes available. Since it was a weekday, there were few people, which was great.

The bath was wonderful. I was also happy that there was an electric therapy chair. For dinner, it would have been even better if there had been one more small side dish or a salad. The staff cleaned the facilities from early in the morning, so I had a very pleasant stay. The garden was beautiful as well. Thank you very much.

I stayed here on a solo trip. The location, parking, and the feel of the Room were all great. Since the Onsen requires a Reservation, I couldn’t use it at any time I wanted. Personally, I also wished the bicycle service could be used by the hour, but overall I was satisfied. Thank you!

I am a resident of Okinawa. We stayed as a group of 5, and the accommodation was very spacious, clean, and absolutely wonderful! There were restaurants and convenience stores nearby, so we had a very comfortable stay!! However, regarding the parking lot, it was listed as "parking available" at the time of reservation. But in an email sent one week prior to our stay, we were informed that only one parking space was available. Since there were no coin-operated parking lots nearby, it caused some inconvenience. If a coin-operated parking lot is added nearby, it would be truly perfect!!

We traveled all the way from Kansai! The area is surrounded by abundant nature, offering a cool and surreal experience. The interior was impeccably clean, providing a wonderful space to relax! Lake Kawaguchi is nearby, and on clear days you can enjoy views of Mt. Fuji—though unfortunately, we missed that this time. We hope to visit again on a sunny day! It’s definitely a place we’d love to return to!

As we welcome many international guests, the property can be crowded.

I used this accommodation for the first time as my regular accommodation was unavailable. It is conveniently located near the station, well-organized, and the staff were kind, which made me satisfied. Breakfast was included; although there weren't many options, it was delicious. I would like to use it again next time.

I’ve been staying here frequently lately, and the other day I had to extend my stay at short notice due to scheduling. The front desk staff handled it smoothly, and I had a wonderful time. I’d like to stay here again in the future.

The Hotel is located right next to train tracks and a highway, so it generally doesn't get quiet until late at night. Earplugs are essential for staying here. VOD was available for free, so I watched it in the early morning after being woken up by the sound of trains until I started my day. The double bed was spacious and comfortable.

It's a bit out of the way, but with a free communal washing machine (dryer is paid), I was quite satisfied for this price range. If it's just for staying, I would consider repeating.

I stayed for one night because a family member was being discharged early in the morning. It’s very convenient since it’s close to both the station and the hospital. I booked a non-smoking Room, and I wasn’t thrilled to learn there was a smoking area on the floor, but thankfully there was no cigarette smell. The unit bath was fairly spacious, and I also liked that the sink area was separate. However, due to my misunderstanding, I thought Kikonai also charged an Accommodation Tax, so I asked a male staff member at the front desk what the difference is between places that charge it and places that don’t. His response was basically “Why are you asking me?” When I looked into it more closely, it seems all of Hokkaido may be subject to an Accommodation Tax. I’ll check later, but since it’s a Hotel-related question, I would have appreciated an answer (sorry for my ignorance). Also, I wasn’t told that there were no amenities in the Room and that I needed to pick them up at the front desk. It was a hassle to go get them, but since I had stayed at a friend’s place until the day before and still had some with me, I used those instead. I’m glad I kept them with me rather than packing them away. There were cars with license plates from many different areas around Hokkaido, but the Hotel itself was quiet and nice. There are convenience stores and izakaya nearby as well, so it didn’t feel inconvenient. If I go to Kikonai again, I’d like to stay here again. One thing I found strange is why staying on Monday costs more than staying on Sunday. (Sorry again for my lack of knowledge.) Most other places are cheaper on weekdays—just something I wondered about.

Perhaps because we visited on a weekday, the baths were almost private, and we could relax and take our time. The meals were excellent in both portion size and taste, and they were served in a private room. Since we had children with us, we really appreciated that. The Hotel staff were all very kind, and we would love to stay here again when we visit Shiga.

Although it is away from the downtown area, the view is great, and with a short walk, we were able to see Sakurajima beautifully.

A convenience store is located at the back. There is also a bath. Very convenient. The toilet is only on the first floor.

Thank you for taking care of us for two nights and three days. We were very satisfied with the bath and the meals. Also, the stargazing was amazing—we were moved to see a sky full of stars that you can’t see in the city. If we had to mention one thing, it was quite hot, so we would have liked air conditioning. A blower and a fan were not enough. Also, the filter on the back of the blower was clogged with dust, so we cleaned it. Aside from these two points, it was a satisfying Hotel. Thank you very much for your hospitality.

Thank you for your hospitality. I had a comfortable stay. It would be great if the large public bath was available in the morning as well. I look forward to staying again.

We stayed for one night over the weekend with our pet. The building showed its age, but it was kept clean and we had a comfortable stay. The large public bath available 24 hours a day, the well-stocked amenities, and the onigiri breakfast bento were especially great. Best of all, it was very reasonably priced! We’ll definitely be back!

All staff are foreign nationals. I think many of the guests were also international. The Room is not large and there is no desk or sofa, but if you just need a place to stay, it is affordable and good value. The location is far from Toyama Station, but it is in the downtown area, so it is convenient for going out.