전국 × 고객 서비스 평가가 높은 호텔·료칸 - 711페이지

During a Multiple Night Stay, everything is perfect, from Room cleaning to Wi-Fi. The Room being old can’t really be helped. All the staff are kind and very friendly, so you never feel uncomfortable. The free parking is also appreciated. The location is ideal—there’s a supermarket, convenience store, Chinese restaurant, and izakaya nearby.

We stayed here during Obon while visiting family graves in Kunisaki. Thanks to the dog shower room, our dog could play to the fullest at the walkable sandy beach and the spacious dog run. Since we were arriving late this time, we didn’t have dinner, but it was very helpful at breakfast that dogs are welcome in the restaurant and there are free-to-use carts (for large dogs). Next time, we’ll definitely enjoy the luxurious dinner! It was a wonderful trip. Thank you very much.

It’s a slightly older Business Hotel, but the baths are excellent. There are two large tubs, plus a sauna and a cold plunge bath. The food is delicious with a wide variety of options, and you can enjoy drinks until late. Nothing to complain about. The Room is a bit dated, but since I’m only there to sleep, it doesn’t bother me and it’s comfortable enough. I actually prefer the shared toilet and washbasin area—it keeps the Room from feeling cramped, and you can wash up in a more spacious area. The affordable rate including breakfast is also very helpful.

It was our first time glamping with our dog, and we were very satisfied with the clean Facility, free drinks, and the generous BBQ portions. The pork loin was delicious, with sweet fat that paired perfectly with alcohol! We’d love to have it again! We’re looking forward to visiting again as a family. Seeing the starry night sky after so long was truly healing. Thank you to all the staff for taking care of us during our stay.

When making my Reservation, I learned there was a Plan with a 1:00 PM checkout for a small additional fee, so I decided right away. Despite the uncertain weather due to the typhoon, we were able to relax and enjoy watching baseball on BS with my family.

I stayed with my child who lives alone in Niigata, and our dogs. Since there was no fee for dogs, we were told to bring everything ourselves, so we prepared accordingly. As there was no extra charge, I won’t complain. The Room was spacious, and the dogs were thrilled to run around. Although it is an older Ryokan, it was kept very clean. The tea sweets were also delicious. The bath was spacious and relaxing. I was happy that it was available from 3:00 PM to 9:00 AM. The meals were delicious as well. The Uonuma rice came with free refills, so we had seconds at both dinner and breakfast. Great quality for this price—easy on the wallet and a wonderful memory.

Stayed with breakfast and dinner included for a trip to Chikubu Island. The rate was very good for a stay with two meals, and the food was plentiful and delicious. Compared with a Business Hotel, the Room and the bathroom/toilet are more spacious, so you can relax comfortably. The discount on the sightseeing boat was also a plus, and the Shuttle Service to/from the station and the sightseeing boat pier was a welcome service.

Although the Facility is old, the rates are affordable, and you can tell it is thoughtfully managed, so I was able to stay comfortably. I also felt the warmth and kindness of the staff, which was truly soothing at times.

The Room was spacious for a Hotel like this, and I had a very comfortable stay. The location is also excellent—close to the Azabu-Juban shopping street, Roppongi Hills, Azabu-Juban Hills, and Tokyo Tower—so I’d definitely like to stay here again!

We stayed as a family, and the room was spacious, stylish, and very clean, just like in the photos. From the second-floor living room, we enjoyed a breathtaking view of Hakuba's expansive scenery, offering an incredible sense of openness. The staff were extremely friendly from check-in and made our stay very pleasant. We stayed for two nights, and on the second day, they replaced our towels and promptly responded to our calls, which was very helpful. Amenities such as insect repellent spray and baby guards were well-prepared, making it safe and convenient for families with children. The recommended restaurants and spots were all fantastic, making this a truly satisfying stay. We would love to visit again!

I stayed during the Obon holidays to relax. Since you lend out lots of manga to read in the Room, I ended up going back and forth to the front desk every day (lol). The onigiri at breakfast was delicious. However, the staff member serving breakfast was also in charge of making the onigiri, so I sometimes felt bad asking while she was so busy. One disappointing point was that the air conditioner vent louver in my Room was broken, so I couldn’t adjust the airflow direction and couldn’t get a comfortable temperature. The housekeeping staff were also very polite and kind, which was wonderful. I’ll be happy to stay again.

The bath is very relaxing. The open-air bath is a comfortable size, and the greenery makes it pleasant as well. Breakfast was delicious—tuna and squid sashimi, grated yam, freshly cooked fried eggs, rice porridge, and “Ra-ho”—and I looked forward to it on the second morning too. Since I was traveling alone and staying two nights, I chose a Room without a bath to keep costs down, but if the price isn’t that much cheaper, I think I should have booked a standard Room instead. Because there is an Onsen, not having a bath wasn’t an issue, but the toilet bothered me. It seems a toilet unit was added into one corner of what looks like an enclosed veranda area by the window in the Japanese-style room. Since it’s so close to the room itself, it felt a bit uncomfortable. The TV also felt very small—about the size of a computer monitor. If it were dramatically cheaper than regular rooms, I might consider it again.

We stayed here as a couple during a trip to Lake Biwa on the Saturday of a three-day weekend. Although it was very affordable, the room was spacious, and we had a relaxing time. The large public bath was designated for men that day, but since we were able to make a reservation, we enjoyed it as a private bath and had an incredibly luxurious experience. There are places nearby within walking distance for dining and shopping, which made our stay even more satisfying! Above all, the seasoning of the side dishes and miso soup at breakfast was absolutely delicious—it was perfect! The foreign staff at reception kindly answered my questions with great effort and provided excellent service. I would love to stay here again for another budget-friendly trip! Thank you very much.

I stayed one night in a single Room. I was feeling anxious about my stay, but when I spoke with the staff at check-in, they kindly listened and helped me right away. It really put me at ease and allowed me to focus on what I needed to do. It was a huge help—thank you so much again. Everyone was very kind to me, and thanks to that, I achieved a good result. The Room was quiet and relaxing, and the air conditioner had already cooled the Room well when I entered, which felt great. It did feel a bit old, but it was spacious, clean, and comfortable. I would definitely like to stay again next time.

The location was excellent—30 seconds to the main street and 1–2 minutes to the main arcade. We also used a car, and the multi-story parking garage was connected by a door. The building itself wasn’t large, and the Room wasn’t big either, but since we stayed on a floor that had just been renovated, the hallway, the Room, and the bathroom were all clean. The housekeeping staff were polite and well trained. The room rate was also affordable, so I felt it offered great value for money.

This riverside Hotel offers an open, spacious view from the windows. The front desk staff were friendly and welcoming, with wonderful smiles. Although the Facility is a bit old, it was clean and I had no issues during my stay. There were manga and complimentary drinks in the lobby. There was an ice machine on the 4th floor, which I was able to use.

It was a business trip. The Room was clean and close to the station. There is also a convenience store nearby, which is very convenient.

You can rent a futon set for 1,000 yen. With a double bed, sofa bed, and futon, it was perfect for a family of four to stay together—truly excellent service! The Room was spacious enough and very comfortable. The soft-serve ice cream on the first floor was also delicious... Thank you!

I couldn’t finish the large portion of wakame seaweed shabu-shabu, but everything else was great.

The room shook frequently as the railway tracks were right next to it. Other R9 rooms were clean, so I chose this one, but the remote control was dusty and greasy, making it dirty.