전국 × 고객 서비스 평가가 높은 호텔·료칸 - 707페이지

We stayed for 3 nights and 4 days as a three-generation family. With plenty of Rooms available, we were able to enjoy a private and comfortable space. The kitchenware and amenities were more than sufficient, making us pleasantly surprised with everything provided. There was even detergent and fabric softener, which allowed us to do laundry conveniently. The Hotel is in a great location, perfect for buying souvenirs, visiting nearby islands, or dining out. We would love to stay here again!

The location is convenient, making shopping easy. Although the parking lot is a bit far, you can pull up in front of the entrance to unload your luggage, so it wasn't inconvenient. The interior was clean and comfortable to stay in. One issue was the Wi-Fi—it was out of order, which caused some trouble. I would love to stay here again!

It feels like a training center, but the bedding is new and the cleaning was well done. I would like to use it again.

Since you can rent the entire floor exclusively, it’s very convenient to use. The kitchen is well equipped so you can cook for yourself, though this time we mostly ate out. It was very comfortable.

Above all, I was able to stay at a very reasonable price. The air-conditioning was excellent, so I had a comfortable stay. I will use it again.

It was a delightful space that made our time at the accommodation enjoyable during our multiple night stay on a long-awaited trip to Hakodate. The facility was excellent, and I definitely want to stay here again. As for my impressions, the windows were quite large, so having something like roll curtains would have been nice. Also, while there were three parking spaces nearby, I slightly wished there was one more space in front of the entrance.

The location is convenient for visiting Kakeroma Island, so I stay here every year. When I needed help, the staff responded kindly, and I had a comfortable stay. I also appreciated being on the first floor since I had a lot of luggage. I was a little concerned about heat building up around the refrigerator, so I used it with the cabinet door open. Since this was a Multiple Night Stay, the coin laundry was very convenient, but I noticed dust on the machine and on the floor. I would appreciate more frequent cleaning. Thank you very much for all your help!!

We stayed as a group of two. The Room was very clean and well-maintained. The kitchen Facility included items such as a cutting board, knife, frying pan, small pot, and cutlery, making cooking easy and convenient. The surrounding environment was quiet and comfortable, which made our stay very pleasant. Regarding the nearby parking lot mentioned in the check-in email as "Kasamatsu 24-hour Parking Lot - 3 minutes on foot," it is only accessible within 3 minutes by passing through a private road. If avoiding the private road, it takes about 7–10 minutes on foot. We kindly request that this information in the email be updated accordingly.

Used for Biwaichi. The smell of the futon (like an old man?) and stains on the sheets were very noticeable. The owner was very friendly and kind. The Room had a retro feel with a stunning lake view! It was so wonderful overall, but the bedding issue was quite disappointing.