전국 × 고객 서비스 평가가 높은 호텔·료칸 - 692페이지

I stayed here during a trip with friends! The location was convenient with good access from the station and a nearby convenience store for easy shopping. The Room, stylishly renovated from an old house, was comfortable and allowed us to relax. The hot pot dinner, which we could choose from four types, was delicious. We enjoyed it as a group of two adults and two children (ages 1 and 2), and the portions were generous enough to leave everyone full and satisfied. The staff's service was also very polite. I would love to stay here again when visiting Kyoto!

We were upgraded to a better Room, allowing us to relax unexpectedly and rejuvenate both physically and mentally. The welcome message card and Japanese sweets placed on the table in the Room, as well as the thoughtful design around the washbasin (such as towel placement), showed great attention to detail. These small touches made our stay very pleasant. As for the Facility, we especially enjoyed the waterfall bath in the onsen. It was wonderful, and we could fully enjoy our bathing time after a long while. The bath salts also had a lovely fragrance. At the front desk, although different staff members assisted us each time, everyone was kind and attentive, which gave us peace of mind. This is what matters most. The location is convenient as well. If given another opportunity, we would love to stay here again. Thank you very much for this experience!

I stayed here with six mom friends.\nIt was a cozy space that preserved the charm of a traditional machiya while offering modern Facility.\nA luxurious catered meal was delivered from nearby, and we were able to enjoy an elegant and fun time.\nThis time we stayed for one night, but everyone agrees that next time we’d like to enjoy a Multiple Night Stay.\nThank you again, and we look forward to staying with you again.

It felt as comfortable as being at home, and we had a pleasant stay. Even with a large group, there are two toilets and baths, so there was no congestion, and everything was brand new, which alone lifted our spirits! The wine we received as a Diamond member benefit was incredibly delicious. Also, there was a Staub pot, so we were happy to cook delicious meals! It was a pity that the BBQ outside ended in just 15 minutes due to insects, but we'll try again next time! There is a TV in the room, but you can't watch terrestrial TV (you can watch Netflix and other services if you have an account), so you can't watch TV shows, but it's a quiet place where you can enjoy yourself even without TV. Overall, it was an inn that made me want to stay again!

This dog-friendly accommodation made our trip very comfortable. The garden was spacious, and the dogs seemed to enjoy it! The flooring was non-slip, which gave us peace of mind. Everything we needed, including tableware, was provided, making two nights feel too short. However, there were no treats prepared for the dogs. Next time, we’d love to stay for about a week. We look forward to visiting again!

Most of all, the kids were thrilled! My son was happy to see a rhinoceros beetle, and my daughter loved how clean the Room was—it was great! We’d like to stay again. Next time, we want to come with a bigger group! Some places to play are a bit far away, but it’s fine if you have a car!

It was a fully contactless stay—more like an Airbnb system than a Hotel—and it was very comfortable. Spacious, clean, and no need to see anyone. Including the Facility and amenities, I even felt there may not be another Accommodation this well suited for families with children. Thank you very much.

We stayed as three families and had a spacious, stylish, and comfortable stay. Each Room was large and functional, but the highlight was the spacious living-dining area with excellent layout and stylish plates and glasses provided. The large lawn garden was also fantastic. Even with a group of 9 people, we never felt cramped. Plenty of towels were prepared for us, which was very helpful. We would love to stay here again!

The unique, beautiful design was unlike anything else, and it was wonderful to catch the fresh scent of new wood here and there. The bath was spacious and open, so I could relax and take my time. The pool was smaller than I expected, but it seems perfect for a dip after the sauna! Spending a quiet night in such a clean villa made for a very satisfying stay. The only downsides were that the air conditioning on the second floor wasn’t very effective, making it uncomfortable to sleep, and I wished the kitchen had basics like salt and pepper, cooking oil, plastic wrap, and paper towels. Oda Sushi nearby was delicious, and there’s also a supermarket about 5 minutes away by car, which is really convenient. It feels like a villa you can enjoy at any time of year, so I’d love to come back. Thank you very much!

It was my first time staying with Sanu, and I’d love to come back again. As soon as we arrived, the scent of wood greeted us, and the Room was clean and comfortable. We were able to relax with our dog on the raised platform area. Also, because meals weren’t provided, we could visit our favorite bakeries for breakfast, and choose between cooking dinner ourselves or eating out—so it felt like living there while still being able to refresh. It was a shame that the bathroom was small and there wasn’t space to put things in the washroom area, but otherwise we were very satisfied.

We stayed as a family. The toilet, bathroom, and washbasin were separate, making it very convenient to use, and the room was clean. It was accessible from both Akasaka and Tameike-Sanno stations, with a 7-Eleven located in the basement, which was very convenient. The staff at the front desk were polite and left a good impression.

The Onsen was nice, and the staff's service was also good. It's unique to have a style where you take off your shoes and store them in a shoe locker, which you don't find elsewhere.

The pillow was too soft. I would have preferred a firmer one to be provided. The Room was clean and nice.

Due to company circumstances, meetings, training, and patrols overlapped in November, extending my stay in Osaka. The room was new, so the bath and bed were perfect. At first, I forgot my room wear and went to pick it up in front of the front desk, but as I got used to it, I no longer forgot tea, coffee, and amenities, and I enjoyed delicious drinks brewed in the pot in the room. There was a budget for the company's accommodation expenses, and it was a pity that I couldn't have breakfast this time. I look forward to enjoying breakfast next time.

I decided to visit Kyoto to create some memories during my child’s spring break. I made a Reservation because I found a place near the station with plenty of space. The staff were very kind and helpful with the parking, which was greatly appreciated. If I have the opportunity, I would like to stay again. It became a wonderful memory!

The Facility is extremely clean, and the staff are smart and kind! I would definitely love to stay again!

Right in front of the TV Tower at Odori Park, you can see the illuminated TV Tower while lying in bed, and although the bath is a Room bath, it is very stylish, clean, and spacious. There is no TV, but you can relax and sleep while listening to jazz on a record player. With breakfast included, you can choose between a seafood bowl or pork bowl, accompanied by pork soup, pickles, grilled fish, and a rolled omelet on one plate. The presentation is beautiful and delicious. However, it feels a bit heavy for breakfast, and since seafood bowls are usually eaten at lunch or dinner, it would be nice to have a lighter buffet option. Overall, it might be more suitable for inbound tourists and young people.

On short notice, we decided to watch the women’s golf tournament in Karuizawa on the 14th and 15th, and while looking for a Hotel, we found this one in Sakudaira—just 8 minutes away by Shinkansen—so we made a Reservation right away. After the tournament, we took the Shinkansen to Sakudaira! We were lucky to find seats even in the non-reserved car. After exiting the ticket gates, we headed to the Hotel on foot while taking a little walk around—about 7–8 minutes, I think. It seems there was also a free Shuttle Service! When we arrived and went to the front desk, a very pleasant female staff member explained everything carefully, which left a great impression. I later learned that it had only been open for about two months, so everything was spotless and brand-new. The lounge drinks were delicious as well! The Room was more spacious than expected, with a great layout and very comfortable. The unit bath was also easy to use. There is an Onsen Facility on the first floor, and it was incredibly relaxing! It’s very clean, and the water temperature felt just right. They even had ice pops after your bath! We had reserved dinner at a nearby Italian restaurant, but the Hotel restaurant was also open—maybe because it was during the Obon holiday period? The breakfast buffet the next morning had a great balance of Japanese and Western options, and everything tasted wonderful. After check-out, another very pleasant male staff member gave us a Shuttle Service ride to the station. The area around the Hotel is beautifully maintained, and it feels like a new townscape is being developed. We had such a comfortable stay. Thank you very much to all of your staff. We will definitely come again—next time with a round of golf included!

Reserved a non-smoking room and was provided with a perfect non-smoking room. The meals, both dinner and breakfast, exceeded expectations and were highly satisfying. I will definitely use this service again if I have the chance. Highly recommended.