전국 × 고객 서비스 평가가 높은 호텔·료칸 - 690페이지

I stayed with my child. It's not extremely close to the station, but it was quiet and we could relax. Having separate bath and toilet facilities was very convenient. I would use it again if I have the chance. The entrance of the Hotel was a bit hard to find, so I deducted one star for that. Other than that, it was comfortable.

We stayed as a family of five. Since the Room rate was low, we didn’t expect much in terms of cleaning, but it was very clean. It was great to have a vending machine outside and on-site parking. There’s an affordable supermarket just a short walk away, there were plenty of Ubers available, and we had no issues with the location. There was more than enough space just for sleeping; I think even nine people could sleep comfortably. The spacious kitchen was also a plus. Small but appreciated touches included ice in the freezer, and the disposable toothbrushes were soft and felt higher quality—much easier to use than cheap ones. There were also two hair dryers, plus both a straightening iron and a curling iron. Overall, it felt like better value than the price.

The staff's response was wonderful! I stayed with a plan without dinner, but I thought it wouldn't be possible since I asked suddenly, yet they prepared it for me, and I am truly grateful. Thank you very much! It was also great that we could choose our own amenities, which made it a very enjoyable experience!

The lodge was clean, and we were able to stay comfortably even with our dog. There were only two of us and one dog, so we didn’t use it, but there were futons laid out in the loft as well. However, those futons had some unexplained stains—maybe from a leak? I’m not sure if they can’t be removed, but it wasn’t pleasant. This time we stayed with a small dog, but I think we would use the lodge more often if guests could stay with dogs of any size. If it were possible to stay not only with one dog but also with multiple dogs, we would definitely like to stay again.

On a whim, I stayed here during a solo motorcycle trip. As it’s a Hotel inside a golf club clubhouse, I was very satisfied with the Room, the large Onsen bath, and the breakfast. Since it’s part of Chateraise, the free ice cream after bathing was a nice touch. The golf packages are a bit pricey, but as an Accommodation for travelers, I think it offers excellent value for money. There wasn’t originally designated motorcycle parking, but one of the caddies showed me to a covered space.

The building itself shows its age, but the Room and large public bath were well-cleaned, ensuring a comfortable stay. Additionally, the host's excellent hospitality made the experience very pleasant. The main building offers spacious Rooms, and being able to bring a road bike inside was an added bonus. I would love to stay here again.

This was my first time using this service. The reception staff were kind and provided clear explanations. Although I believe the staff member was new, they were polite and courteous, making my stay pleasant. The Room was clean, and the breakfast was great. I would consider staying here again if I have the chance.

This is a Hotel I would definitely like to stay at again.

I was able to relax and rest well. The breakfast was delicious, and it even included sashimi.

I was able to relax in a tatami Room on a futon. The Onsen temperature was just right for me. The Keroyon washbasin brought back memories of old-fashioned public baths. The Facility has a strong Showa-era feel, but it was well cleaned, and all the staff were courteous, so I had a very pleasant stay. The toilet and washroom are shared, so as long as that doesn’t bother you, I don’t think there will be any issues. Thank you very much for your kind assistance!

I booked an accommodation for my mother and aunts visiting from another prefecture, looking for a reasonably priced and nice place. When I asked them about their stay, they said it was absolutely wonderful. The food was very delicious. The bath was clean, and the natural view from the room was breathtaking. They mentioned wanting to visit again while they're still healthy. They enjoyed the manju served in the room so much that they purchased some to take home. The staff at the ryokan provided kind and excellent hospitality. My mother especially enjoyed chatting with one of the attendants and expressed her desire to return again. I'm so glad they were this happy with their stay!

My sister and I planned a SUP trip at Lake Aoki, and this Hotel is where we ended up. It was absolutely the right choice! We’re already talking about coming back in ski season. The Room was spacious, with a view of Lake Aoki from the window. The bathroom and other water facilities were clean and pleasant, and we had a very comfortable stay. Both dinner and breakfast, carefully prepared with local ingredients, were high quality—wonderful in both taste and atmosphere. The staff were full of hospitality and kindly helped us with our questions. In addition to the Shuttle Service from the station, they also provided Shuttle Service to the SUP meeting point, which was incredibly helpful. Thank you very much for all your support during our stay.

We stayed in a cottage. For this price, the cottage stay with two meals and unlimited ice skating was great value and truly impressive. The Room was clean, and the bedding was very comfortable. The front desk staff had wonderful smiles and took great care of us from arrival to departure. The ladies at the dining area were all very warm, and we appreciated how kindly they spoke to our child. We would love to visit again during the ice-skating season. Thank you for your hospitality!

This was my first stay! The biggest disappointment was the musty, moldy smell as soon as I entered the Room. There was also a dead cockroach in the indoor crate area, so I chose not to use it. Dinner was served as a course meal. It was very delicious! I felt sorry for the dog that joined us because it kept whining. With all those aromas, it must have wanted to eat too... Breakfast was also delicious! However, it was disappointing that coffee was served before the meal and didn’t seem to be offered afterward. I had been informed in advance about the scaffolding, so that couldn’t be helped. Having an Onsen in the Room is amazing! You can bathe whenever you like, and there was even a dedicated baby-bath-style “dog bath,” so our dog could try an Onsen for the first time! I just wish I had known about the scaffolding at the time of Reservation (tears).

The Room, toilet, and shower room were all clean and comfortable. During this very hot season, cold water was provided in the hallway by the housekeeper, which was great. I would like to stay again. Thank you for your hospitality.

I truly felt the warm hospitality of this wonderful family throughout my stay. I never expected they would host a mini concert or a stargazing event. A standalone Hotel with nothing around? Not at all—first, you’ll be amazed by the superb Onsen. The moment you stroke your left shoulder with your right hand and your right shoulder with your left, you can feel how pleasantly smooth the water is. Meals are served in a private dining room, so you can relax and take your time. If only the futon mattress were thicker and the TV one size larger, it would be absolutely perfect!

It was our first time staying in a trailer house, so we were a little nervous. It exceeded our expectations, and we were able to relax. The staff were kind, and it seemed my elderly parents enjoyed it as well. If I had one request, the bed was a bit too high and getting in and out was inconvenient; ideally, it would be around adult waist height. Thank you for taking care of us.\nThe view overlooking Imari Bay was also wonderful.

The Room was smaller than expected, but it was very clean, with various amenities provided. The air conditioning was designed so that the wind did not blow directly, making it very comfortable. The Hotel's location was also very convenient and comfortable, being close to the subway entrance.

The Room is small, but it feels like a stylish design Hotel and was comfortable to stay in. On the first floor, you can rent a wide range of amenities in the rental room—from shampoo, cleansing oil, and face wash to a hair iron and even chopsticks—which was very helpful. Free coffee is also available. The in-room hair dryer was a SALONIA model, so my hair dried quickly, which was another plus. It’s close to the station, and there are plenty of places to eat nearby. Highly recommended.