전국 × 고객 서비스 평가가 높은 호텔·료칸 - 684페이지

This Hotel is in a very convenient location right in the heart of a lively city. It was also very affordable, so I was satisfied with my stay. However, parking fees in the surrounding area were expensive.

This was my first time staying here. Although construction was underway, I had a comfortable stay. The Room felt like it had been renovated from an apartment, and it was clean and well maintained. The location was convenient, and I would like to stay again.

Take a bus from Kanazawa Station and walk a little from the Katamachi or Korinbo bus stop. It is located along a shopping street in the middle of the downtown area, Kenrokuen, and museums, making it possible to visit Kenrokuen and Nishi Chaya District during a morning walk. It is a modernly designed Hotel, which I found very nice when tired of the usual Business Hotel. I thought having such a Hotel is Kanazawa's strength. The view from the window was a bit oppressive with the wall of the neighboring building, but it was a large Room with a sofa, making for a comfortable stay. Thank you very much.

Close to the station, quiet, excellent facilities (separate bathtub, WC, and washbasin), great bath, and delicious breakfast.

Great value for money! We stayed as a family. It was a bit tricky to enter from the road, but it wasn't an issue. There is coin parking below, but the slope is quite steep, which was a bit scary as you need to go up quickly. The Room was very clean, and although the bathroom was somewhat small, it exceeded expectations for the price. We opted for breakfast with a bento box included. The bento had plenty of volume and felt very reasonably priced. If we have another chance, we would love to stay here again!

This Facility was satisfying in every respect, including the size of the Room and bath and the well-equipped amenities. I would like to stay here again if I have the opportunity.

We enjoyed the view of Mt. Aso from our Room, and the Onsen was very relaxing. Breakfast was also very lavish and delicious. Even though we checked in at 11:00 PM, we really appreciated how kindly you accommodated us. However, the staff did not seem very friendly (perhaps they are just reserved), so we would have been happier if they smiled more.

A great Accommodation. The bath and meals were excellent, and overall we were very satisfied. The service was also courteous. However, although the payment had been charged in advance by card, we were asked to pay again at reception due to a lack of confirmation, so I deducted one star. The view of the Pacific Ocean from the Room was beautiful, and it was wonderful to see the sunrise the next morning.

Although it was a No Meals Included stay, we stayed for two nights as a parent and child on the Standard Japanese-Style Room Plan. It is located on a hill with great views. The Japanese-style room was very spacious, clean, and comfortable, with all the amenities we needed. However, the only downside was that we couldn’t adjust the shower temperature well in the bathroom—it would sometimes get too hot or too lukewarm. Perhaps because there were few guests, it was very quiet from night until morning, and we were able to relax. The parking lot was also large and easy to use. If we have a chance to stay in the Ikoma area again, we would like to try it with meals included next time. Thank you very much.

The breakfast time was adjusted 15 minutes earlier, allowing us to make it to our early meeting on time! It was a great help! Thank you very much!

The room was spacious, the breakfast was good, and the service was excellent. I would stay again if I have the chance.

The view of Mount Fuji from the room was very beautiful.

Located in the heart of the downtown area, offering convenient access to any destination. Perfectly suited for business use with a comfortable environment. The front desk staff were very kind and helpful.

The facilities felt a bit dated, as expected from a public accommodation. The room was a combination of Japanese and Western styles. While the Japanese-style side showed some signs of aging, the Western-style side seemed to have been renovated and was excellent. Although our room did not have a private bath, the large communal bath was conveniently close (it seems they accommodated our request for proximity due to my mother’s mobility issues). The room's location near both the dining area and the bath on the first floor was very convenient. The toilet and washroom were clean, making for a comfortable stay. The communal bath was also wonderful. The indoor bath had separate areas for washing and soaking, providing a peaceful experience when in the tub. The outdoor bath offered stunning views of autumn-colored mountains while listening to the gentle sound of a nearby stream—an exceptional experience available even late at night. Compared to the indoor baths, the outdoor baths were slightly cooler, perhaps designed for longer soaks. Above all else, however, it was the food that stood out as extraordinary! Despite jokingly mentioning that Gunma only has mushrooms, miso paste, and wild boar pork ("Inobuta"), these ingredients were crafted into delicious dishes with great care and creativity. The portions were generous; unfortunately, my elderly mother and wife couldn’t finish their meals entirely. The dishes made abundant use of fragrant mushrooms with mild yet flavorful seasoning—truly delightful! Miso paste seemed to be a local specialty here; its rich aroma enhanced various dishes beautifully. And then there’s sake! With around 40 varieties exclusively from Gunma breweries (if I recall correctly), choosing one can be overwhelming at first glance! We opted for their tasting set featuring five types (approximately 30ml each) priced at ¥1,500—and every single one tasted distinctively delicious! Individual glasses ranged between ¥600–¥800 per serving (about 180ml), making it hard not to deliberate over what next drink should follow! I particularly enjoyed "Hiraijo," while my wife preferred "Akagiyama," so we ordered another glass accordingly based on her choice afterward. A staff member who recommended these selections had extensive knowledge about sake which made conversations engaging throughout dinner service too! It’s no surprise this accommodation attracts many repeat visitors—it truly deserves such loyalty given how memorable our stay turned out overall. Thank you sincerely for providing us such an incredible travel experience!

Although the exterior is honestly a bit old-fashioned, both the guest rooms and dining area are clean and comfortable. The meals were more than satisfying. It’s a Hotel I’d like to visit again.

I stayed with my child for a sports trip. This is an APA Hotel I have used several times. Although our check-in time was earlier than planned, the staff accommodated us flexibly. The Room was well-cleaned and had a sense of cleanliness. The breakfast buffet offered a wide variety of Japanese, Western, and Chinese dishes, which was very satisfying. I would like to stay here again if I have the chance.

After watching a baseball game, we extended our trip to enjoy Kinosaki Onsen and the Amarube Bridge sightseeing. Since my friend and I both love crab, we stayed with the Kasumi Crab course at this accommodation. When I informed them in advance by phone that my friend had difficulty walking, they kindly prepared a barrier-free room for us. The food was delicious. They also arranged a taxi for us, and the staff serving meals were very attentive. The onsen was excellent as well. Although I was initially worried due to some negative reviews, we had a pleasant stay overall. The area in front of the ryokan was quiet enough to relax comfortably.

Thanks to the variety of events you organized, our three-generation family was able to gather and enjoy a wonderful New Year’s celebration. If I had to mention one thing, the Room was extremely dry, so it would be perfect if there were a humidifier! But overall, we really enjoyed the bath and activities—it was fantastic.

The breakfast was top-notch in both quality and quantity. The 3rd-floor guest-only bath was also excellent. It felt more relaxing than the 1st-floor bath.

We stayed here again for a bowling tournament! It’s close to the bowling alley and has parking, and there are also cafés and pasta restaurants nearby, so we really like it. Also, since it has tatami flooring, it’s very relaxing. Last time we stayed, there was a retro hair dryer and the airflow was weak, which bothered us a bit… but this time it had been replaced with a standard hair dryer, which made us very happy! The price is affordable as well, so we’d love to stay here again.