전국 × 고객 서비스 평가가 높은 호텔·료칸 - 681페이지

Stayed for one night alone on a business trip. The location is a short walk from the bustling areas of Susukino and Odori. If proximity to the station is not your top priority, this accommodation is an excellent choice. There is also parking available, making it convenient for those traveling by car. The room is about 30 square meters, functional, and well-designed. It features a bathroom with a separate washing area and an easy-to-use sink. Regarding the hotel name "Holiday Inn & Suites," using "suites" in katakana might cause confusion among Japanese guests as it could be mistaken for "sweets." This could lead to misunderstandings about the brand's positioning or offerings.

It would be great if you could partner with a parking lot. Otherwise, the location is excellent and I’m very satisfied. Thank you very much.

Thank you very much for taking such great care of us during our stay. It was our first trip to Shikoku, and it became a truly memorable journey. The warm welcome at check-in helped us unwind after sightseeing in the heat. We were also very happy with the drink service in the lobby. The Onsen was clean and very relaxing. The meals were delicious, and we strongly felt we want to come back just to eat them again—especially the dashi broth (shabu-shabu), which was outstanding! The Room was a good size, but we did notice an unpleasant smell in it. We couldn’t tell what it was—perhaps alcohol or something from the Facility—which was disappointing. Thank you for your heartfelt service. There’s no doubt many more guests will continue to visit Shikishimakan—it's a wonderful Accommodation!

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.

We had a very comfortable stay. The unit also has a bathroom, and you can use a nearby Onsen and indoor pool at a discounted rate. You can find fresh local ingredients at the nearby A-Coop, so cooking in the kitchen is also enjoyable. We even saw squirrels and deer, and an early-morning walk felt wonderful.

We stayed for two nights with our dog. The treats, nearby walking routes, and a dog bed were all well provided. We had a very comfortable stay. The only thing we noticed was road noise. The Accommodation is in a quiet residential area, but because the bedroom faces the street, we could hear passing cars at night and woke up several times. The built-in hinoki bath was wonderful with soft water, but Gokoyu, a 5-minute walk away, was excellent. Thank you very much.

I often stay here when traveling to Kyoto. This time, it was a Multiple Night Stay, and I would have appreciated replenishment of amenities. I would be happy if at least the toothbrush could be replaced with a new one. The front desk staff were very pleasant, and they were especially helpful when I parked my car in the parking lot.

We stayed at UKAN on the BBQ course Plan. Check-in was at 3:00 PM, but they let us park from around 2:00 PM, so we could play in the sea right in front. There is a swimming beach next to the Accommodation, and it felt like it continued all the way to the front of where we stayed. It seemed safe to swim; there were quite a few people at the main beach, but right in front was quiet and mostly just for guests. The slope from sand to water is a bit steep, so small children may need extra attention, but it’s still fine to enjoy. There’s a breakwater at the edge of the swimming area where you can fish. That was our main purpose this time, and we were happy we got to enjoy fishing. The Room was generally clean. There was a stain left by previous guests that seemed to be removed around check-in time. We appreciated their effort to keep things clean, though it would have been even better if it had been finished before check-in. For the BBQ, the portions looked small based on how they were plated, so we went out to buy extra food at a convenience store—but in the end it was enough. Breakfast might feel a little light. The BBQ Facility includes a grill and table and is basically sufficient, but better lighting, table settings, and an improved BBQ area layout would likely increase satisfaction. As for insects, since it’s between mountains and the sea, I think it can’t really be helped. If you keep everything closed they generally don’t come in. However, because you go back and forth between the Room during BBQ time, some inevitably got inside. If insect control could be improved further, it would feel more reassuring. (I’m not too bothered by bugs, but my wife felt a bit uneasy.) The air conditioning in the Room was comfortable, but there was an odor in the washroom—maybe humidity or drainage—that bothered me. Overall we were satisfied despite these points. We’d like to stay again soon.

I enjoyed my stay with the usual reliable comfort of APA Hotel. Thank you. The staff's greetings were polite, making my stay pleasant. I would love to use your services again.

The staff was kind and accommodating even though my flight was canceled, and the replacement flight arrived late at night. However, the drinks in the Room's refrigerator were frozen, which caused some inconvenience.

The interior was stylish, and the place was very clean. However, I had trouble because you can’t watch regular TV, and I usually keep the TV on all the time.\nI think older guests may find this inconvenient.

I used this facility for the first time on an affordable day after New Year's. I was aware there was no bathtub, but the variety of facilities was excellent. Perhaps because it was a weekday, I enjoyed a delicious breakfast in a quiet atmosphere. The smile of the woman at the breakfast area counter was very comforting. I will use this facility again.

Its location is just a short walk from Susukino, so if you get tired you can quickly return to the Hotel to rest. The Room is spacious with a calm atmosphere, and it was great to have plenty of space even after spreading out our luggage. The changing area and bathtub in the bathroom are also large and clean, so you can relax and unwind. Since we had a Multiple Night Stay, we needed to pick up amenities and pajamas from the lobby, but it was fine because we could grab them on our way out.

Due to the rain, I called as I wanted to arrive early and received a polite response: [You cannot enter the Room until 4 PM, but you can leave your car and luggage with us.] Thank you for accommodating us without any hesitation.

You can enjoy a 24-hour onsen with natural hot spring water flowing directly from the source! The room was a renovated twin room, and the sunken kotatsu was an interesting feature. The beds were fluffy and very comfortable, making for a pleasant stay! For dinner, we had the famous Kiritanpo hot pot served individually in small pots, along with shabu-shabu featuring Kazuno beef and Hachimantai pork—everything was delicious! As mentioned in reviews, there were plenty of options, leaving us fully satisfied. There was also a wide selection of local sake available for tasting. After check-out, I realized I had forgotten something, but they contacted me immediately so I could retrieve it. I truly appreciate their kind assistance! Thank you very much.

This was my first stay in seven years, and the building had been renovated, making it a very comfortable stay. As it is a guesthouse, if you are sensitive to noise from neighboring rooms, earplugs may be essential... but overall it is a quiet Accommodation. Great value for money.

The Onsen temperature and water quality were excellent, and we were very satisfied. There were many types of shampoo available, so we could try different ones—an amazing idea and a first-time experience for us! However, it was disappointing that only one towel was provided and reusing it was expected (additional towels cost extra). We’d like there to be no limit for overnight guests. The guest Room is old, but it’s a satisfying size. As for the air conditioning, there was no heating/cooling switch in each Room—only fan strength adjustment. After the Onsen it felt hot, so we opened the windows fully to cool down with outside air. The meals were delicious and the portions were just right—we finished everything (both of us are women in our 50s). Rice doesn’t come unless you ask for it, but there weren’t many staff members so it was hard to find the right timing. Amenities are available at the front desk, so you take what you need; I think that’s good because it avoids waste. There are yukata and samue as loungewear; we chose samue and that was the right choice. We usually bring our own loungewear when traveling, so we appreciated having less luggage. Overall, it was excellent! Also, we were happy with the welcome drink service (alcohol)—whisky or wine is fine—but we’d appreciate it even more if beer were available.

The meals were a full-course Japanese cuisine and extremely satisfying. Breakfast was also delicious to the point of overeating. However, while there are five baths available and they were nice, access is on a first-come, first-served basis, making it difficult to use them at your preferred time. The private outdoor bath for two is enjoyable but gives the impression of being underutilized since it’s not always accessible.

Simple and reasonably priced.