전국 × 고객 서비스 평가가 높은 호텔·료칸 - 680페이지

A complimentary daily buffet breakfast is a welcome service for busy mornings. There is also a kitchen, so you can prepare simple meals. This Hotel is ideal for long-term stays!

Stayed after visiting Huis Ten Bosch Traveled from Hiroshima by motorcycle. Checked in past midnight, and since there was no parking sign for motorcycles, I parked in a compact car space before proceeding to check-in. When asked, "Are you traveling by car?" I mentioned that I parked my motorcycle in the compact car space. The male staff member responded pleasantly without hesitation, "Oh, that's fine!" Although it was No Meals Included, I had a very comfortable stay. It made me realize how important first impressions are!

This place is located a bit away from the bustling areas, which made it even better! The kitchen is fully equipped with dishes and cooking utensils. We stocked up on deli food and enjoyed a quiet, relaxing stay without worrying about the surroundings. The bathroom and toilet were clean. Having laundry facilities was very convenient. It was an amazing trip, especially since dogs are welcome here!

The Room and Facility were both in great condition, and the front desk staff were courteous and helpful, making our stay very pleasant. We stayed with one adult and two children, and the kids were especially happy with the bunk bed. The Room is compact, but considering the price, we were very satisfied with our stay. Thank you.

The check-in and other procedures were smooth and convenient. I didn’t use the bath because I went to an Onsen nearby, but the Facility and amenities were well provided, and it was more than sufficient for a solo stay.

For the past decade or so, we have been taking a crab trip to Kasumi-Shibayama about once a year, and compared with places we stayed in the past, this Accommodation was higher quality and very satisfying. As it is a small Accommodation with only three Rooms, you can’t expect much beyond the quality of the Room and meals, but it is an Accommodation I can recommend. Thank you very much for your hospitality.

We stayed to celebrate a birthday. Since it was raining outside, the indoor play area in the Hotel was a huge help. We arrived at 2:00 p.m., and because we could use the play area before check-in, the kids were thrilled. We booked two Rooms, so we were able to enjoy each Room as well. The Frozen-themed Room in particular had a swing and a slide, and they played without getting bored. The BBQ used good ingredients and was delicious. However, there was only sauce, so it would be nice to have salt as well. Also, we ran out of rice, and it took a while for additional rice to be served, which was inconvenient. The kids were able to keep playing in the play area until around 10:00 p.m., and they seemed to have fun being able to do what they wanted without getting scolded like usual.

This was my first stay, and it was a wonderful Hotel with unlimited drinks for extended hours, including beer and other alcoholic beverages, soft drinks, and coffee, which you can also take into the restaurant. There is also a free stone sauna available for guests, and it wasn’t crowded with tourists so I could relax very comfortably. The lobby and lounge were also very clean. I would like to stay again.

Recently, my wife and I decided we wanted to visit an Onsen, so we planned a trip to Beppu. After checking in at Yumetsuki, we stayed overnight at Resort Ougiyama. Thank you for the courteous and easy-to-understand explanation at check-in. Next time we travel to Beppu, we would like to stay at Yumetsuki. Because it comes with a private Onsen managed for each room, it’s a great option for those who aren’t comfortable with large public baths—just like us (haha). The Onsen was very relaxing and completely relieved our fatigue. We’d love to come again. Thank you very much.

This was my first stay, and it offered far more freedom than a Business Hotel with No Meals Included. The sunset over the sea in the evening was amazing! I enjoyed a blissful time sipping freshly brewed drip coffee. Great value—100 out of 100.

Although it is an old-fashioned Hotel, it was very clean, and the front desk staff provided clear explanations and excellent service. The meals were also delicious. Thank you very much for your hospitality.

As this is a simple Hotel, it can’t be helped that the room is small, but I wish the bathroom and toilet area had been a bit more spacious. The bed and main room were excellent. It was comfortable.

My sister and I stayed here the night before a golf trip, and it was amazing! From the outside it looks like a castle, so we wondered what kind of Hotel it would be, but the Room was spotless, the bath was spacious, and the front desk staff were truly wonderful. The complimentary breakfast was exactly to our taste... It was such a great place that we even promised each other, “Whenever we stay the night before again, we’ll definitely choose here!” We caused trouble by making various mistakes and even getting locked out of our Room, but you handled everything so politely without showing any annoyance—thank you very much. You also helped us with a forgotten item for a separate matter, and we can’t thank you enough. We look forward to staying with you again!

I stayed for 2 days. The front desk staff was a foreign national, and we had some difficulty communicating in Japanese. Even on a Multiple Night Stay, housekeeping came every day, so the Room was kept clean and I was satisfied. There is a Belc supermarket and a convenience store nearby, which made shopping easy. I would like to stay here again.

Depending on the Room, the air conditioning did not work very well, so it may be a bit uncomfortable in summer. There are separate baths for men and women, but one side has only an open-air bath with no indoor bath, while the other has only an indoor bath; there is also a time-based switch between men’s and women’s use. Personally, this left me with a less favorable impression. Aside from that, the location and meals were good, and the Facility was excellent with no complaints.

First-time visit. Just a short walk through the shopping street from the station, surrounded by convenience stores, restaurants, and even a famous ramen shop—finding food is no problem! This newly opened capsule Hotel has a space-themed concept. Inside, you'll find two-tiered capsules lined up neatly. There is one restroom each for men and women, and three shower rooms available on a first-come-first-served basis. Everything was very clean and well-maintained. There’s also a women-only area, making it convenient for female guests to use comfortably. The location, price, and overall value were excellent—I’ll definitely stay here again next time!

Our family stayed for three nights. The place was clean overall, and we had a very comfortable stay. The washer-dryer was extremely helpful, the refrigerator was large, and it was great that we could fill the bathtub. We were also happy to receive a prompt and courteous response when we contacted you with questions before our stay. This is an Accommodation we would like to use again when visiting Niigata.

We stayed as a family. The view of Nagasaki from the window was beautiful. There is a lounge available to all guests, and we could easily drop in when we arrived at the Accommodation or after taking a bath. The selection was plentiful, including alcoholic drinks. At night, the lighting is dimmed and it becomes a cozy, atmospheric space, so we enjoyed Nagasaki’s night view while relaxing there. For the dinner buffet, you can choose from three time slots; we picked the earliest one at 5:00 PM, and it was less crowded—highly recommended. Every dish was delicious. I know buffets can be hit or miss, but we were very satisfied. We enjoyed sashimi, sushi, steak, and more. We were also happy that the ice cream was Häagen-Dazs. The baths alternated between men’s and women’s hours, but we especially liked the 11th-floor panoramic bath with its great views. We’ve stayed at many Hotels, but overall everything here was satisfying and it became a wonderful memory. If I had to mention one thing: my preference is for towels to be provided in the bath area so you can borrow them there and return them afterward.

Because we could bring our dog to almost everywhere on the property, we didn’t need to leave them alone in the Room and were able to relax comfortably. Pet amenities, treats, welcome drinks, complimentary sake, marshmallows by the campfire, alcoholic beverages in the refrigerator, ice cream, cooking utensils, seasonings—the list goes on; it truly felt all-inclusive and there was nothing to complain about. After we got home and told our family about it, they said they’d love to go too—so we would definitely like to stay again.

Stayed with my 93-year-old mother. The room and restaurant were on the second floor, and while the lack of an elevator might be a drawback for elderly guests, the staff kindly provided a wheelchair and assisted us by carrying it up the stairs. The bath was clean, with flowing hot spring water, which was excellent. The room had been renovated and was very clean; however, there were many steps inside the room that could be challenging for elderly guests (though not an issue for younger visitors). From our room, we had a view of the well-maintained garden, which I imagine would be stunning during autumn foliage season. Located within a golf course facility, there is also an impressive rock sculpture—possibly man-made or utilizing natural elements—that is worth seeing. The golf course itself is well-maintained and makes this accommodation ideal for those planning an overnight golfing trip.