전국 × 고객 서비스 평가가 높은 호텔·료칸 - 679페이지

I chose this Hotel because I wanted to explore around the station. My family of five stayed here, and the room was spacious and comfortable. There were three parking spaces in front of the Hotel and four more about a 3-minute walk away. It seems to be first-come, first-served. The kids were happy too, so we were very satisfied.

Four local friends and I stayed here for a trip, and it was an amazing stay. The Facilities are exceptionally well equipped—there’s a private sauna, a pool, and an evening fire pit—so you can enjoy a truly luxurious time without even leaving the property. I’m actually not usually a sauna person, but this sauna somehow didn’t feel stifling at all and was very comfortable. Because it’s completely private, I could relax and chat freely with my friends, and before I knew it I’d gone back in again and again—it was that cozy. For dinner, we borrowed the BBQ grill and enjoyed cooking together. There are also great spots nearby such as a whisky museum and places where you can try fishing ponds, so we were able to fully enjoy the entire stay including sightseeing. It was a big hit with my friends as well. Thank you for such a wonderful time!

The Room is small but clean and comfortable. The bathroom is also clean with a sophisticated design, which is excellent. However, it was disappointing to see a small amount of black mold on the ceiling of the shower room. Located near Tokyo Station with reasonable rates, this Hotel is ideal for business use.

The Hotel was exceptionally clean and well-maintained, providing a very pleasant experience. The staff were all kind and welcoming. It is located about a 10-minute walk from Shibuya Station, yet I was able to enjoy a calm and relaxing stay. If I have the chance, I would definitely like to stay at this Hotel again. Thank you for providing such a peaceful space.

The location is perfect, being close to both Daimon and Hamamatsucho. Other than having a robot at the reception, it was an ordinary Hotel. Check-in and check-out were easy, and I appreciated the security as the elevator cannot be used without a card key. The twin Room was reasonably spacious, and the bathroom was clean. If I may be a bit indulgent, I would like skincare amenities for women. I would be happy if coffee was available instead of tea. The breakfast was delicious, but there was no main dish, only side dishes. I would have liked some grilled fish, even if it was small. This time, I used it for a stay before a Shiki Theatre Company performance. The 11 a.m. check-out was helpful, and I appreciated being able to extend it for an additional fee.

A few days ago, I stayed at a Marriott in another location, and the room layout and design were exactly the same. It was easy to figure out things like the light switches right away. As with my previous stay, both the lobby and room were clean this time as well. Since it was a slightly chilly day and my body felt cold, I did notice that there was only a shower booth available.

It was comfortable, just like the Hotel’s name. The Room was very clean, and I appreciated that it was barrier-free. The only downside is that the accommodation cost is a bit high, but I’ll be back!

A long-established Hotel near the station. The whisky is a highlight, and I was very satisfied with the delicious meals and the spacious Japanese-style room.

The amenities are well-equipped, and I felt it was a Hotel with excellent hospitality and cost performance. I would love to stay again.

It’s about a 10-minute walk west along the south side of the railway tracks from the station.\nThe bathroom was clean. The Room is also clean, but has a retro Showa-era feel.\nSound carries easily, so you may hear some noise.\nThere is a coin laundry on the first floor, which is convenient for a Multiple Night Stay.

After 9:00 p.m., there were no taxis at Arai Station, but I called the Hotel and they arranged one for me. The Onsen was clean, and the breakfast had a good variety and was delicious.

Thank you very much for your hospitality, even on an off-season weekday.

The Room had only the bare essentials, which was a bit surprising at first, but anything needed could be borrowed from the front desk without any issues. The staff were very accommodating, and the breakfast was delicious with plenty of side dishes. I had a very comfortable stay. Although I didn’t use it myself, there were many comics available to borrow freely, so if you find something that suits your taste, you can enjoy that as well.

The Room was clean, and the front desk staff were pleasant and welcoming.

The facilities are excellent, and the room and amenities are exceptionally clean and pleasant. The cost performance is outstanding, making me want to stay again.

The reason for choosing Tsuruyaryokan from among several properties was that the room had an open-air bath and it was right in front of the approach. My honest impression after actually staying there was that it was very good. The male staff who guided us were really pleasant and kind. Also, the food was very delicious, with a quantity so large that we couldn't finish it, which left us very satisfied. If I have the opportunity to visit again, I would definitely like to use your property.

I recently stayed with the No Meals Included plan. As it was a weekday after the Golden Week holidays, it wasn’t crowded, and I was able to relax and enjoy a long soak in the bath. The building feels a bit old, but the Room and large public bath were well cleaned and very pleasant. Thank you very much.

We always stay here when visiting Shiga Kogen for ski trips. This is our third season. Such a great price for accommodation so close to one of Japan's top ski resorts! Includes breakfast and dinner, has an onsen, spacious rooms—completely satisfied. The onsen has been renovated and is clean, with excellent maintenance. The meals offer a surprising variety for being in the mountains. This time we had set meals, but the warm dishes and refillable rice left us full and happy. Both the front desk staff and dining area staff were kind, making our stay very pleasant. There may be some negative comments from others, but with this level of service at this price point, isn't it asking too much? Considering rising costs of goods, fuel prices, and labor expenses—it must be challenging to maintain such a warm facility in the freezing mountains. We truly appreciate being able to stay at such an affordable rate. This is an excellent accommodation!

The single Room is clean and pleasant. The bed is a single, so it feels a bit narrow, but that allows you to use the Room more spaciously. The Onsen is great. There is also an open-air bath where you can relax. You can go to meals in the provided loungewear. The izakaya is inexpensive and has a wide variety of menu items. The musty smell when you get off the elevator is something you may have to put up with. Wi-Fi is provided per Room, so it doesn’t get congested.

The accommodation was excellent, with a great selection of amenities! The Onsen was also wonderful. What we enjoyed most was definitely the dinner! We had a lovely trip with my partner!