전국 × 고객 서비스 평가가 높은 호텔·료칸 - 674페이지

I stayed one night to view the cherry blossoms at Takato Castle Ruins Park. As a Business Hotel, it had all the necessary Facility and amenities without excess. The service was professional and reliable. The meals were typical of the Route Inn Hotel chain—nothing special, but perfectly acceptable. I think it couldn’t be helped that breakfast was crowded and there was a line. Above all, I appreciated having a large public bath where I could relax.

It was excellent, but I’d like to use a sauna if one is available.

I have stayed at several "APA Hotels" across the whole country, and this one had a relatively spacious Room. The large TV was also a nice touch. However, it was a bit disappointing that I couldn't store my suitcase under the bed. It felt like the Hotel was repurposed from an existing building, with some areas renovated and others not fully updated. As with many renovations, the bathroom and odors had a slightly dated feel to them. The new annex area had washing machines, which were very convenient; however, since they were accessible without Room keys, I wondered if "anyone could take items?" It might be safer if each washing machine and dryer had individual locks or passcodes (though this isn't specific to APA Hotels but just something I noticed).

I liked how the staff were casual and friendly. The 1st-floor restaurant also had a great vibe with its music and furniture, making my stay enjoyable. However, it was disappointing that the Room toilet and toilet paper were too far away, and the bidet was difficult to use.

The photos online were not exaggerated; it was a lovely Facility. The reason for giving 4 points to the Facility is that sounds, possibly from the upper floor, were slightly noticeable.

The location was convenient. Breakfast portions were small—better than nothing.

The front desk staff were very helpful, and I had a pleasant stay. Thank you.\nI stayed here while visiting my grandfather’s grave.

Both the in-room bath and the large public bath are hinoki cypress baths, and the large public bath also has an open-air bath—an irresistible Accommodation for bath lovers.

It’s still disappointing that the Room toilet does not have a bidet, but using the shared toilets is not an issue. Last year, one of the two shared toilets had a squat-style toilet (unacceptable), but this year both have bidet seats, which is a major improvement. They look like the same new model, so they may have been replaced at the same time. Breakfast and dinner are buffet-style, and it was excellent that there was no overlap in side-dish selections between Day 1 and Day 2. It’s subtle, but you can see the effort. Also, as a small detail, it’s reassuring that drinks in the vending machines are sold at normal prices rather than marked up for a tourist area.

Onsen and breakfast are perfect. There are many types of mochi available. Honestly, every breakfast item was delicious.

The Facility is somewhat dated, but considering the service and pricing, it offers good value for money and is more than sufficient. The female front desk staff provided excellent service, and I would like to stay again. Thank you very much.

There is a large public bath, and overall satisfaction is high. The Room is pleasantly standard. It is well cleaned and spotless, with no issues. I used to stay at another Hotel in Isesaki, but from now on I will choose this one.

I stayed for 2 nights and 3 days. I have used Hotel Livemax at several other locations as well. I always feel that the amenities (for women) could be a bit more comprehensive. This time, breakfast included a bento box and tea. Although the contents were the same for both days, it was delicious. On the day of departure, I noticed my suitcase contents were wet and looked up to find water leaking from the ceiling. Fortunately, it wasn’t severe, but it was quite surprising.

The front desk staff were kind, and it helped me relax after a long day. Both dinner and breakfast were delicious. Thank you very much.

This was the cleanest place I’ve stayed so far.

The breakfast-free Plan was reasonably priced for what it offered. However, I was surprised when a foreign housekeeping staff member knocked and entered the Room while I was getting ready to leave before checkout the next morning. They left immediately after noticing someone was inside, but I briefly felt unsafe. I would like them to make sure checkout has been confirmed before entering.

Within walking distance of ROHM Theatre. The bed and bathroom were clean, and the stay was comfortable. The Room electricity turns off when you leave, so the beer in the refrigerator didn’t stay cold, but that was about it. It was very reasonably priced, and I think I’ll stay again next time.

It offers easy access to Matsumoto Station, and you won’t have trouble finding places to eat. It’s truly an easy-to-use Hotel. The only drawback was that the Wi-Fi didn’t reach the desk in the Room, which was inconvenient. I will stay again.

My family stayed for one night in July. The Room is compact, but it’s new, clean, and comfortable. Everything you need is provided, so I think you only need to bring sleepwear. Having laundry facilities was also very helpful.

Thank you for your stay. We appreciate your feedback. Please note that there are areas within the facility where Wi-Fi is unavailable, and we will work on improving this.