전국 × 고객 서비스 평가가 높은 호텔·료칸 - 664페이지

The Room felt like home, so I could relax and stay comfortably. A typhoon hit unexpectedly, and from check-in the staff kindly shared helpful information and reassured me. There was a long power outage, but the staff’s support was truly excellent. Experiencing a typhoon on my first trip to Miyakojima will be useful for future visits. Thank you very much. This is a wonderful apartment-style Hotel that’s easy to use for work or leisure in Miyakojima. I’d love to stay again.

The view was wonderful, and the Room had a charming, old-fashioned feel. Although there is no toilet or bath in the Room, everything is clean. The rice was delicious, and the Onsen was excellent. We had a very comfortable stay. Thank you very much for your hospitality.

This was my 6th visit to Nakanosawa Onsen and 2nd stay at Osakaya. The onsen water at Nakanosawa Onsen is excellent, which keeps me coming back. While the onsen town lacks entertainment, it’s unnecessary if your main purpose is enjoying the hot springs. Since it was a weekday after summer vacation, there were no other guests, allowing us to enjoy a private experience—an unexpected luxury! At Osakaya, the "Irori Plan" offers outstanding meals. Every dish—from small appetizers to horse sashimi, boar hot pot, and 100% buckwheat soba—is exquisite. Even the rice balls served as a late-night snack are delicious. While the room location may not be ideal for views, the quality of the onsen and meals more than justifies the price. I look forward to visiting again!

During the Obon weekend, when most places were around 20,000 yen, we were able to stay here at a very reasonable price. Because it was inexpensive, we didn’t expect much from the Room or the meals, but the Ryokan has been renovated and the food left us completely full. The coffee in the lounge after breakfast was a delight. The staff were wonderful and even saw us off when we left. It turned into a very satisfying family trip.

This was my first time using Livemax. The Room was clean, and I could use the refrigerator and microwave. I set the air conditioner to turn on at my planned return time, so it was cool when I got back, which was great! I would like to use it again if I have the chance. The breakfast bento box was also delicious.

It was a time when there were no group guests, so the Room was spacious and quiet, and we were very satisfied. Both breakfast and dinner were delicious and excellent. The value for money was great, and it’s a Hotel we would definitely like to visit again.

I accidentally made a Reservation for a non-smoking Room due to our mistake, but when I asked for help, they kindly adjusted it without any fuss even though they were fully booked. The morning bread and coffee were delicious, and I had a very comfortable stay. If I visit Ichinoseki again, I would love to stay here again!

Although slightly dated, it was a lovely Hotel. Both dinner and breakfast were delicious, and even though it was outside regular hours, they kindly gave a ride to the station for one person who had to leave early. The only disappointment was not being able to use the open-air bath with a great view. The baths switched between men and women the next morning, but I couldn't use it due to lack of time in the morning.

It was about a 3-minute walk from the station, which was convenient for departure the next day as well. Although it was small, there was an Onsen, and it helped relieve travel fatigue. The breakfast buffet also had a wide variety of options and was satisfying. If I had to mention one thing, it was a bit inconvenient that there was no place to put luggage in the Room. I think even a foldable luggage rack would be helpful.

The breathtaking ocean view was incredible, and we enjoyed a luxurious time that felt like having the sea of Atami all to ourselves. The modern, calming space was also exceptional. It was a special Accommodation we would love to visit again with our cherished family.

Stayed 4 times. It was very clean and well maintained. I’m not used to making online reservations and felt a bit anxious, but they explained everything carefully over the phone, which put me at ease. The amenities were more than sufficient, and the kitchen was fully equipped with tableware, a microwave, and a refrigerator. There are restaurants and convenience stores nearby as well, so it’s highly recommended for families at a very reasonable price.

Reasonable price, convenient access, spacious room, and very satisfying. I would love to stay again if I have the chance.

It was challenging to find the way as the entrance is through a narrow alley, but I appreciated the guidance provided. Although there seemed to be a rock bath available, I was too tired and used the bath in my Room instead. Even so, I was able to relax and enjoy it at my own pace.

There is a guide to the Accommodation, and there was a small sign that said “ZEN,” but the building was hard to see from outside, so I wasn’t sure I was in the right place and got lost at first. After climbing the stairs surrounded by greenery, I finally reached a beautiful standalone Accommodation and felt relieved. In reality, it’s not possible to drive into the parking area; you can only park in the space in front of it. It gets very dark at night, so if it’s your first time, it may be hard to find—checking in while it’s still daylight is recommended. Inside, the space feels open and airy, and relaxing on the outdoor chairs was a real luxury. It was a bit disappointing that mornings and evenings were still chilly. There is a wood-burning stove, but I missed that it requires advance Reservation and an additional fee. Since it wasn’t really stove season anyway, I imagine it would be excellent in winter. There also seemed to be a beer server (advance Reservation?), as well as a kitchen and electric cooktop, so self-catering is possible—I probably just wasn’t prepared enough to make full use of everything. I think satisfaction would be even higher with a Multiple Night Stay, especially in winter.

Used a private Room. The minimal services made it easy and comfortable to stay without any fuss. I’d like to stay here again when I’m in the area.

We were very satisfied with the sauna.

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

The Facility was clean, well-maintained, and absolutely fantastic! If you love saunas, this is a must-stay. The private sauna, available anytime, allows you to relax without worrying about others. The staff were kind and attentive! For areas of improvement, here are some suggestions: 1. Please consider adding screens to the windows. Being surrounded by nature, I wanted to enjoy the fresh air and the sound of insects even from inside the Room. However, I hesitated to open the windows since there were no screens. Although I stayed in early October when there were fewer insects, having screens would be preferable. 2. Please clean the windows. The windows were dirty with traces of dust and sand from outside. Since the Room itself was very clean, it felt like a missed opportunity! As the Room overlooks the courtyard, including the jacuzzi and BBQ terrace, attention to detail in cleaning these areas would enhance the experience. 3. The smell in the Room with the fireplace was a bit strong. This is likely due to the burning wood, so it’s understandable, but I noticed it when I first entered the Room. The main building had a lovely aroma, so perhaps some measures could be taken for the Rooms as well. Overall, I was extremely satisfied and will definitely return! This has become one of my favorite Facilities, and I look forward to seeing future improvements!

It’s probably an old Hotel, but the Room was clean and comfortable to stay in. At checkout, I accidentally left the key in the Room, but the staff kindly helped me—thank you!! Being able to take a morning walk to the castle ruins also became a great travel memory.

We are grateful to all of you for your kindness.