전국 × 고객 서비스 평가가 높은 호텔·료칸 - 649페이지

Although it is far from the station, it is close to Kiyomizu Temple and a quiet, pleasant location if you plan to stay around the Gion area. The Room had a spacious studio apartment layout, providing a comfortable and relaxing stay. It would have been nice to have additional furniture like a luggage stand or sofa besides the table set. The small table was filled with luggage, leaving no space for meals. Since it was a Multiple Night Stay, having bathroom cleaning supplies would have been helpful. That said, the Room was comfortable with separate bath and toilet areas as well as amenities like a microwave and washing machine.

The cottage was clean. The ocean is right in front of you, so you can relax and enjoy the view. A flashlight and other essentials were also provided. It’s a bit inconvenient that there isn’t a water area nearby, but a water jug for handwashing is provided, so cooking wasn’t an issue. The shower room is also a short distance away, but it was clean inside. There are insects during this season, which may be difficult for those who don’t like them, but the cottage provides mosquito coils and insect spray, which helps somewhat.

Great location and very clean. Although the area has many bars, so you might hear noise late at night, it is close to Kokusai Street and the monorail station, making it highly recommended.

It is very quiet as it is slightly away from the main street. Although it was fully booked, the number of rooms was just right, providing a calm atmosphere unlike large hotels. The room was well-cleaned. The meals were delicious and satisfying, leaving me full. It would be nice to have an option for smaller portions. The bath had excellent water quality and ambiance. It was an accommodation I would like to stay at again.

The staff and accommodation were exceptional, filled with thoughtful care and attention. Originally a private villa, it has been converted into a full rental-style accommodation. We chose a meal-inclusive plan, and while the portions were more than we could usually finish, the food was so delicious that we tried our best to eat it all... though we did leave a little (apologies!). On the checkout day, it was cold with snow on the ground. The staff and owner kindly brought tire chains for safety, which amazed us with their kindness. Fortunately, our rental car had winter tires, so we didn’t need them. Overall, this was an outstanding accommodation featuring incredible hospitality, state-of-the-art appliances, and an onsen!

My spouse and I stayed for one night and two days. The Facility was very clean overall, and it was stocked with plenty of the latest appliances. The sauna came with unlimited firewood, and it heated up properly. The river right in front was cold and felt amazing. The provided shampoo and conditioner were also great. It’s a place that makes you want to come back regularly to refresh.

The galette breakfast was incredibly delicious. I hadn’t had a great impression of galettes until now, but the galette here is crispy on the outside and pleasantly chewy inside—absolutely amazing. It completely changed how I think about galettes! The homemade garlic dressing on the salad was also delicious, and I was fully satisfied from the morning. This time I had errands to run, so my morning was hectic and I didn’t request dinner, but next time I’d love to visit at a relaxed pace with the meals as my main purpose! As for the stay, since the washbasin is shared, I found myself being mindful of when to use it. Also, there were guests with small children staying at the same time, so I was a little worried about whether sounds like using a hair dryer at night or unlocking doors with card keys might carry. With only three Rooms, those things can feel more noticeable. That said, there are far more advantages to having just a few Rooms. I’ve mentioned various points above, but overall it was a wonderful Accommodation with very high satisfaction. I’ll be back again.

The building is designed so that you wear sandals to move between the front (dining area), guest rooms, and bath. Although it is an Unagi Onsen, the water is not slimy. Recently, the water temperature has been too low, so there is a silver mat for insulation in the bathtub, which you remove before entering. It may feel a bit lukewarm, but it warms the body very well. Overall, the cleaning is thorough, and you can feel the little touches of care from the property throughout, with a water server, hairdryer, and refrigerator placed in the hallway. The meal might look a bit insufficient, but with a rice refill, I was full. Since it is an old-fashioned building, you can hear the sound of doors opening and closing and footsteps in the hallway quite clearly. The shared toilets in the hallway, separated by gender, have one large, one small, and one washbasin inside when you open the door. If there are many guests, it might feel crowded or noisy, but this time there were only two groups on the second floor, so we could relax.

I’ve visited Karuizawa many times, but this was my first stay here. Although it faces a main road, we weren’t bothered by traffic noise, and the Facility was clean, so we were able to relax completely. Our dog was smiling the whole time! The only thing I noticed was that the small window near the kitchen didn’t have any curtains or similar covering—blinds would be nice. The location is great as well, so I’d love to stay again!

We were arriving at night and just needed a place to sleep, so we chose this reasonably priced option. It felt like a unit in a fairly large studio apartment building. Above all, we were thrilled with the view of Mt. Fuji from the window early in the morning—it became one of the highlights of our trip! The only minor drawbacks were the low water pressure in the bath and that, for a group this size, having the toilet and bath/sink area combined was a bit inconvenient. Other than that, we were very satisfied. There was also an electric pot among the cooking equipment, so we enjoyed making something like sukiyaki for dinner. Recommended for family trips or getaways with friends of up to 6 people. (With 6 guests, one person will sleep on a floor futon.)

I have used Rakuten STAY Villa several times. This time, I gave fewer stars as it does not have an Onsen, but I am not particularly dissatisfied. The space is sufficient, and the beach is just a short walk away, making it perfect for a stroll. There is also an outdoor shower with warm water, which is very convenient for washing off sand. The parking area can accommodate up to two cars. It would be even better if there were lead hooks outside or inside the entrance. Food bowls, toilet sheets, wet wipes, and waste bags are provided. The price is reasonable, so I would like to stay here again.

I had an absolutely perfect holiday. The room was spacious, the Onsen was private, and the BBQ meal was so plentiful that I couldn't finish it all. The delicious food and beautiful surroundings made me drink a bit too much draft beer! The staff were incredibly kind and attentive, which left me deeply moved. If I had to mention one downside, it would be that the road leading to the location is quite narrow and a bit hard to navigate. I would love to come back if possible. Highly recommended for everyone!

It’s probably quite old. The air conditioning is centrally managed for the entire building, and the HVAC noise was a bit noticeable, but overall it was well maintained and generally clean. The bed in the Room I stayed in was a semi-double size and very comfortable, and the bathroom/toilet area was also spacious. Breakfast wasn’t a buffet, but it was more than sufficient. This time I stayed for two nights, and it made for a great trip.

There was no contact via email, so I didn't know the number for the electronic key to the room and had to confirm it by phone after arrival. It was disappointing that the tablet couldn't be used and check-in and check-out had to be handled via email, but other than that, I was very satisfied.

Everything was excellent. I’d love to stay again, but unfortunately I don’t have any reason to visit Yamagata.

I stayed for two nights during a motorcycle touring trip. The staff were very accommodating, making my stay extremely comfortable. I was pleased to find the motorcycle parking area under a roof. The location is very convenient, with the station and downtown area within walking distance.

It felt like staying at my grandparents’ country home. Though old, it had a TV and Wi‑Fi. The bath even had a Kerorin wash bucket. It had a charming, nostalgic atmosphere.

A charming, nostalgic Showa-era Accommodation. I stayed here on the way back from Kamikochi with a foreign friend who wanted to experience a traditional Japanese Accommodation, and this place was perfect. My friend was very satisfied. The guest room was quite old, but they appreciated that as part of the charm. The bath had retro tiled walls and featured a fairly hot Onsen, which they enjoyed. The meals were also very delicious.

We stayed one night with breakfast and dinner included as a family of three. The location is quiet, and the building and Room are clean and not particularly old. However, it seems the property was originally a retreat facility, so even though it’s called a Hotel, there is no shop or entertainment Facility. There are also no convenience stores or drugstores nearby. The meals were very delicious, but they were not buffet-style; they were served as a kaiseki course, with dishes brought out in order from appetizers to dessert. Meal times were fixed (breakfast at 7:30 and dinner at 18:30). Dinner in particular was quite early for us, and we couldn’t finish everything because we weren’t hungry enough yet. The person who seemed to be the chef looked Middle Eastern/Arab, but both the food and service were excellent. The bath water is natural Onsen water and was wonderful. The bathing area isn’t large, but even with six people using the washing area, the showers were manageable. As for the Room, if I had to mention something minor, one of the small light bulbs didn’t turn on. There is air conditioning (central), but even in August it was cool at night, so we could sleep with it off. Overall it was clean and a good stay, but not being able to choose meal times felt like having to fit the Hotel’s schedule. It seemed there were several groups staying there, but only one other group besides us had two meals included; most guests appeared to be No Meals Included. If you stay No Meals Included, note that most restaurants along the lakeside close by early evening. There are also cup noodles available in the vending machine on the first floor.

Even though I’m from Gonohe Town, I stayed here for the first time and only then realized what a wonderful Onsen and such a great Accommodation it has. I’ve used the baths many times, but my wife from Kyushu really wanted to stay overnight, so we booked with breakfast. The baths were excellent, and while the Room is a bit old, it was kept extremely clean. To be honest, I wasn’t expecting much from breakfast—but it was outstanding. The female staff’s pleasant greetings and service were excellent. We’ll be back. Thank you very much.