전국 × 고객 서비스 평가가 높은 호텔·료칸 - 642페이지

We stayed in a first-floor Room, and both the Room and the Onsen were spacious, allowing us to relax in great comfort. The tea served at check-in in our Room was truly delicious. It was the first time we’ve stayed at an Accommodation where we could freely enjoy such carefully selected tea and black tea. The selection of welcome drinks and snacks in the Room was also plentiful. I love drinking tea with good water, so having 2L of water provided was a personal highlight. I also appreciated having both yukata and loungewear. The staff were very kind. We had a wonderful stay and would love to visit again. Thank you very much.

From the warm welcome to the heartfelt farewell, the hospitality was exceptional. There were families staying on the same day, and it was lovely to see how attentively everyone was cared for. As described beforehand, the building has a historic charm. However, those who are sensitive to older structures might find it less suitable; hence my 4-star rating. Personally, I found the Facility more than adequate and impeccably clean, making my stay very comfortable. As of late October, in addition to air conditioning, heaters were placed throughout the property along with a kotatsu and even hot water bottles—ensuring excellent cold-weather preparation. The bath is small but can be enjoyed almost privately if timed well; it wasn’t too hot and allowed for a relaxing soak. Meals featured local ingredients thoughtfully explained by staff and paired with an excellent selection of sake. The breakfast side dishes were particularly delightful and suited my taste perfectly. Although I stayed alone this time, I would love to return with my family in the future if given another opportunity!

The machiya-style Accommodation was wonderful. The bathroom was clean and easy to use, and the bed was fluffy, so I slept very well. The sea is nearby, and the quiet, charming streetscape made it a relaxing place to stay. The stairs were steep and a little scary, but it also added to the machiya atmosphere, which I appreciated.

We stayed for a 4-day, 3-night Multiple Night Stay. It was our first time using self-check-in, so we were a bit worried, but the detailed instructions sent via email made the process smooth and problem-free. The Room exceeded our expectations, and our family was thrilled. We were concerned about running out of towels during the Multiple Night Stay, but there were plenty stocked, along with amenities like a hairdryer and lots of dishes, making our stay very comfortable. The pool, which could be lit up at night, was a favorite for the kids, and they used it whenever they had time during our stay. The Room had a space where we could move directly from the pool to the bathroom even while wet, and the washing machine and dryer made it convenient to clean up after swimming or going to the beach. We had an absolutely wonderful time and would love to stay again.

I used this place for my grandmother's birthday. I had been in contact with the front desk staff in advance for arranging a cake and surprise, and they were very helpful. Also, I was looking for a clean and stylish villa where I could stay with my dog, and in conclusion, choosing Jade was really the right decision! The interior was so clean that it was hard to believe it was a pet-friendly villa, and everything we needed, such as a cage, bowls, and sheets, was provided. The living room was very spacious, and it was an extraordinary experience where I could gather with my family after a long time and have fun. When it was time for the BBQ, the staff started the fire for us, and we could start right away. The freshly cooked white rice was also delicious. We ran out of charcoal halfway through, but the staff quickly came to help, and their prompt response was excellent. It's rare to find a villa with such high-quality buildings and solid service where pets are allowed, so I will definitely be returning! Thank you to all the staff.

We stayed for two nights! I accidentally made a mistake with my Reservation and called in a panic, but your staff handled it kindly and it really helped. The Room had an ocean view, and the view from the pool was also great. The sunset was truly amazing and moving. Everything was kept very clean, and there was an Orion bottled beer in the fridge (a complimentary service?), which made our Okinawa trip perfect. One thing we noticed was that there was no air conditioner or fan in the bathroom, so heat built up and it felt extremely humid. We wanted to feel the Okinawa breeze, so we wished there had been a screen door. Still, it was truly wonderful, and we will definitely come again!

We stayed here as a family. It was our first time staying on a remote island, but the owner welcomed us warmly from the moment we arrived, so we were able to start our stay with peace of mind. The seafood shabu-shabu we had for dinner was truly outstanding, and we were impressed by how fresh everything was. It felt like an island-only luxury. They also kindly recommended places to buy groceries and some cafés, which made our stay even more fulfilling. Rather than simply staying overnight, we were able to truly enjoy our time on the island and in Ushimado. This trip meant a lot to our family, and we’re grateful to have made such wonderful memories. We’d love to visit again in a different season.

A sophisticated and stylish space where we enjoyed an amazing sauna experience and BBQ. The actual place is even better than the photos. It was my first time truly feeling the comfort of the sauna and that sense of "refreshment"—it was absolutely incredible! The kitchen facilities were both stylish and well-equipped, making me dream of having a similar setup at home. Although it was cloudy, we could still see countless stars in the vast night sky, and the serene ocean view provided a calming atmosphere. This is definitely a place I want to visit again.

This Hotel is in a great location, right next to Tenmonkan, Kagoshima City’s busiest downtown area, with a convenience store next door and Don Quijote also nearby. It offers very affordable rates, clean Rooms, and friendly service at the front desk.

I am satisfied with the good service at any accommodation. Thank you very much.

Stayed for a day-use. I was able to work and spend my time comfortably. Thank you very much.

I was looking for a Hotel not too far from Kyoto Station, with easy access to the places I wanted to visit and close to the station. There was also a Co-op next door, and it was near the station. The Room was clean. I did notice a lot of dust on the TV remote, and if I mention every small detail it would never end, but for this price and location, it was more than enough if you just need a place to sleep.

I was satisfied for the price, but the unit bath had a step that was a bit scary.

The front desk features dinosaur robots, which children will love, and even adults might find a bit fun. The free drinks in the lounge are a nice touch. Breakfast was surprisingly satisfying, even with curry in the morning—it was hard to resist eating a lot. The salad bar is also appealing. Since I often use the Hotel for solo business trips, being able to take breakfast as a bento back to my Room is very convenient. It was quiet and relaxing, likely because there were fewer families on weekdays. Rooms equipped with LG Stylers are another great point. The only downside was that choosing a high floor didn’t make much of a difference—given the location, it’s not particularly worth specifying this option. Overall satisfaction is high!

The Room was clean and easy to use. It was quiet, and I was able to sleep well. However, there were no amenities for women, so I hurried to the convenience store next door to buy some. It would be appreciated if they could sell them at the front desk, even if not for free. The breakfast had a homemade feel and everything was very delicious. The staff at the breakfast restaurant were also kind and made me feel very relaxed. Thank you very much.

I went to Tokyo for an appointment and, since I wasn’t familiar with the area, I was looking for a place close to the station. The price was good, and it was convenient with restaurants nearby, including Ameyoko. The Room was compact, but more than enough for one person. Although I checked in late, the staff bowed deeply until the elevator doors closed. At that moment, I felt glad I had chosen to stay here.

Smooth handling of a same-day online reservation. The facility near Lake Biwa was clean and well-maintained, allowing for a pleasant stay. After a long journey by land from Kyushu, I was able to relax and feel rejuvenated at the accommodation. Thank you very much.

The single room is spacious enough and conveniently equipped with a small sofa and table. The overall color scheme is chic, giving a calm impression. The cleanliness is also commendable. With a buffet-style breakfast included at this price, I am considering staying here again if possible.

Having makeup remover among the amenities was really helpful. It would have been perfect with lotion, toner, and a shower cap, but the front desk staff were very pleasant and kind—this is a Hotel I really like. The breakfast curry is delicious, and I end up finishing it in no time even in the morning. Thank you as always! It’s also convenient to have a discounted Shinkansen ticket vending machine next door.

We decided to visit Arima Onsen on short notice and made a reservation here as it was available. The building might be old, but the guidance, car assistance, and customer service were very polite. It was nice to enjoy in-room dining after a long time. This accommodation serves delicious meals! Everything tasted great, likely because the dishes were served hot and the broth was flavorful. We enjoyed both gold and silver onsens, and perhaps due to good timing, we had them almost all to ourselves for a relaxing soak. The location is convenient for strolling around the onsen town, and we’re glad we chose this place.