전국 × 고객 서비스 평가가 높은 호텔·료칸 - 636페이지

I stayed here the night before my daughter's exam. It is a typical Business Hotel, but the Room was more spacious than expected and comfortable. There were services like welcome drinks and evening curry, and the breakfast was delicious. The parking lot was a bit far but had plenty of spaces, so I didn't have to worry about finding a spot.

I chose this Accommodation mainly to have a place to sleep, since I was out most of the time and not sightseeing. So I wanted somewhere that would mostly leave me alone, and it was exactly as expected. Also, the Room was clean. I planned it as a simple two-night, three-day stay with No Meals Included at a guesthouse, but the service, bathroom, and massage chair were all great. The location was also convenient—the parking lot is right in front, and the bus stop, convenience store, and supermarket are all within a 1–3 minute walk.

We stayed as a couple for one night, and the room was neither too small nor too spacious—just the right size. We didn't use the bath, so we can't comment on it. The temperature settings for the in-room bath were clearly indicated, so we didn't have to deal with lukewarm water. Amenities were minimal, and there was no bottled water provided. However, complimentary drinks were available on the first floor. There were two types of slippers, and the room was clean and well-maintained. The staff at the front desk and breakfast area were friendly and welcoming with great smiles. The most surprising thing was how quickly the elevator doors closed!

Great location for sightseeing. Parking is available, and it’s about a 5-minute walk to Hikone Castle. There’s a convenience store nearby, and plenty of places to eat in the area.

The Onsen with natural hot spring water flow is excellent. The staff's hospitality is also kind and attentive. I enjoyed the delicious breakfast as well. Thank you very much.

I used it for a one-night business trip, and the service was excellent with a clean environment. I think it would also be suitable for a Multiple Night Stay.

We stayed here for our ski trip. The location is perfect, right in front of the ski resort. While there are minor points that could affect ratings, overall we were satisfied. The Facility is undeniably old, but the service was good and the meals were as expected. One concern was the slight odor from the drainage in the washing area, which was unfortunate given how great the Onsen was. Also, the cheesecake is absolutely delicious!

We had a very comfortable stay surrounded by nature. The breathtaking sandy beach beyond the forest, the star-filled sky, and the delicately flavored meals were wonderful. The clean Room was slightly spacious and comfortable. During our 2-night, 3-day stay, I also worked in the Room, and the network was sufficient. Above all, I felt that the staff subtly created a cozy atmosphere. I would love to visit again for a longer stay next time.

I found a Plan that does not use wheat flour, vegetable oils, dairy products, or sugar, and stayed here looking forward to these meals. An Accommodation offering a “Four Toxins-Free Plan” is still rare across the whole country, so it felt like I had finally found one. There were many dishes, all of them truly delicious, and I left completely full. I was very satisfied. It may have been the best food I’ve had at any Ryokan I’ve stayed at so far. Niigata Prefecture is far from my home and not somewhere I often get the chance to visit, but that made the sightseeing feel fresh as well, and I had a wonderful time.

Following our stay on Ishigaki Island, we stayed here for two more nights. Since APA uses the same system, it felt reassuring. In the morning, the private open-air bath was very relaxing. For dinner, we had a great time at a restaurant featured on a flyer available at the Hotel. As I was traveling alone, I really appreciated it. I would like to stay again.

I booked a reasonably priced Hotel close to the airport. The Facility isn’t new, but it was very clean, and the staff responded to guest requests with hospitality that exceeded my expectations. For a Hotel in this price range, the towels were wonderfully fluffy, and it’s a place I’d love to stay at again.

Thank you for your hospitality. Thank you for upgrading the room, which allowed us to have a comfortable stay. It would be nice if the unit bath were a bit more spacious. It would also be great if cosmetics were provided. The service was excellent. I would like to stay at your accommodation again when I visit the area.

Located in an Onsen area, but it is not an Onsen. However, there is a large public bath, and it is clean. The rooms are also clean and give a comforting feeling like returning to your family home. It was very relaxing. A very nice accommodation. Yukata, toothbrushes, and towels are provided. However, razors are not available, so please bring one if you need to shave.

The owner was very kind and wonderful.

Thank you for your hospitality. We were completely satisfied with the staff's attentiveness, the scenery, and the meals. It was a trip with my elderly mother, and she was very pleased as well. We promised to stay here again when we travel to this area in the future. I don't know how many more years we can travel together, but I truly appreciate your help in making my mother happy. Thank you so much!

A major highlight is the large public bath, available from 5:00 a.m. to 11:00 p.m. It’s spacious and refreshing—much nicer than a standard in-Room unit bath. The accommodation rates are also reasonably priced.

The staff’s warm, friendly service made a great impression, and I had a very comfortable stay. Breakfast included fresh vegetables and fruit, and the homemade dishes were delicious. I would love to stay here again.

We stayed on the Couple Plan, and we truly appreciated several services that were not listed in the Plan details, which were extremely helpful for sightseeing in Kusatsu. Services not mentioned in the Plan details: - Shuttle Service to Yubatake after dinner - Free yukata rental - Drop-off to the terminal at check-out - Complimentary coffee, chocolates, and massage chairs in the lounge - Free ice cream in the freezer In addition, both breakfast and dinner were excellent, with great attention to detail throughout—from presentation and side dishes to cooking methods. If we visit Kusatsu again, we would definitely like to stay here again.

I stayed on June 18th for a business trip. The front desk service was excellent. The Room was clean. Breakfast was very delicious. It was my first time trying Yamagata's Imoni, and the flavor was wonderfully rich. I would love to stay here again if I come back for work.

I was very satisfied with the top-floor Room, which had a great view. The bed was larger than average and spacious enough. This was my second stay, and it was comfortable. I would like to stay again if I have the chance. The breakfast could have more variety, but considering the price, it is sufficient.