전국 × 고객 서비스 평가가 높은 호텔·료칸 - 627페이지

This was my first stay here. From check-in onward, it’s a Hotel with no in-person service and no real front desk. I couldn’t find any vending machines for beer or similar drinks, so you’ll need to stock up before checking in. The in-room facilities felt newly updated, and it was my first time using a mirror that also works as a display where you can watch YouTube. The bars and hooks around the desk area also felt very unique. The bathtub was on the small side, but even as a 170 cm tall man I was able to warm up. There was no facial cleanser.

Stayed during the Golden Week holidays I didn’t understand how to unlock the auto-lock or pick up the key, so I called and received it that way. It turned out the instructions had been sent by email, but I hadn’t noticed, so that part made me panic a bit. However, the phone support was smooth, and I was able to enter the Room without any issues. It was a twin Room, but it was more spacious than a typical business hotel. The bathroom and toilet were separate, and I appreciated having a large refrigerator. It felt like a slightly larger studio apartment, so I could relax comfortably. The only slight disappointment was that the TV was small. It was also convenient for sightseeing—I could walk to places like Toyokuni Shrine and Sanjusangendo Temple. Above all, I’m really glad I could stay at an affordable price during Golden Week.

We were able to spend our time comfortably in the spacious room.

The Room was very clean, and we were also happy with the reasonable price and the free breakfast. This was our first time having dinner at TSUTAYA Kitchen, and it was also reasonably priced and very delicious. We will visit again.

I wanted to visit Dazaifu Tenmangu Shrine and was looking for an affordable place to stay nearby when I found this Hotel. For the Onsen and breakfast, I used their affiliated property close by, Ivy Hotel Chikushino. I was able to enjoy Futsukaichi Onsen, and the meals were delicious as well. The front desk staff were very helpful, and thanks to their recommendation, I went to the izakaya “Gon (Hiko),” where the grilled yam on an iron plate and the grilled chicken on an iron plate were excellent—I was very satisfied. To get to Dazaifu Tenmangu Shrine, you need to walk 21 minutes to Nishitetsu Futsukaichi Station, so if you have difficulty walking, it’s better to use a taxi or bus.

We stayed in a double room as a couple. The accommodation was stylish, the room was clean, and there was even a private onsen. It was about a 10-minute walk to Yubatake in Kusatsu Onsen, making our trip very enjoyable. The owner kindly explained the directions to Yubatake, but since it was already dark, we got slightly lost before arriving. It would be even better if there were a guide map available that is easy to follow even after sunset. Overall, it is a highly satisfying and recommended accommodation!

This was my first stay. The front desk staff were kind and helpful. It seemed quiet that day, likely because it wasn’t crowded. Overall, everything was excellent. Thank you very much.

This was our second stay, following our visit in March this year. With a spacious living room with beautiful sunset views, a comfortable kitchen, a relaxing massage chair, and a sauna, our whole family was very satisfied and able to unwind. The grandchildren were delighted with the morning harvest experience in the owner’s garden. The caretaker was also very pleasant—this is an Accommodation we’d love to return to.

Hirayu Onsen has milky-white, iron-rich waters. After a day of hiking, it warmed us up wonderfully. The open-air bath was especially nice. The meals focused on local specialties, and we were able to enjoy a full range of Gifu delicacies such as Hida beef shabu-shabu, hoba miso, and salmon sashimi. It was supposed to be the standard meal plan, but for us—a couple in our mid-50s—it was more than luxurious enough and very satisfying. As for hospitality, the woman at the front desk, the woman who served our meals, and the man were all friendly and warm. It’s also convenient—about a 5-minute walk to the Hirayu Bus Terminal for buses to Kamikochi. We had a wonderful trip.

After arrival, we were shown to our Room without much guidance. It was a clean and spacious Room. Since this is temple lodging, the Rooms are only separated by sliding doors, so you can hear voices and other sounds clearly. Dinner was carefully prepared and very enjoyable. The rice was exceptionally delicious—better than anything I’ve had in quite a while. I usually hold back, but I finished everything (lol). The next morning I had plans and made a Reservation without breakfast, but I was asked about breakfast; when I said it wasn’t included in my Reservation, it was still recommended to me, which left me a little unsure (the rice really was that good… lol). The service was very polite throughout. Thank you for taking care of us.

We stayed here because we were going to the outlet mall and this Accommodation allows Chihuahuas to stay with you. It was very close to the outlet mall and also had an Onsen, which was great. However, one downside was that the air conditioner didn’t work and there was only old-style heating, so we couldn’t adjust the temperature.

We stayed here for our first three-generation family trip. With two infants, one young child, our dog, and several adults, it was a large group, but everyone was satisfied thanks to the sauna and the outdoor swing and lawn where we could play. The Facility was spacious and very clean, with well-equipped amenities, so we were able to relax comfortably. Our family even said we’d like to come back once a year.

My husband was impressed with the massage chair. This time, we visited Tsushima a little early for Obon to see my husband’s family. We look forward to staying again.

I was disappointed by the limited number of dishes. In particular, the menu didn’t pair well with bread.

The building itself is old, but I think it’s perfectly fine for a Business Hotel. If I had to point out anything, the shower’s hot water flow can be inconsistent, and the shampoo and body soap are placed on the floor (lol). The front desk staff were very polite and attentive.

I stayed here for business. It’s close to the station with convenient access, and I’d like to stay again.

I checked in around 9:00 PM. With pre-check-in, everything went smoothly and I was able to enter my Room right away. A washing machine (with detergent provided) and a dryer were also available in the shared area, and since it was raining that day, I really appreciated being able to wash and dry my wet clothes and socks immediately! I was exhausted, so I brought in some simple convenience store food, and I was very grateful that a microwave and an electric kettle were available in the shared area as well! I would definitely like to stay here again when I visit Osaka! Nearby, I also found a public bathhouse and some great-looking independently owned restaurants, so next time I'd like to check in earlier and try them out!

It was a truly enjoyable trip with our dog. The warm hospitality, delicious meals, and silky-smooth Onsen made us very satisfied. We were surprised at how luxurious the dog meal was! Thank you very much. The Room air conditioner felt a little weak... probably because the Room is spacious. I understand it can’t be helped in this extreme heat, though. We look forward to visiting again.