전국 × 고객 서비스 평가가 높은 호텔·료칸 - 620페이지

Free coffee and drinks, as well as draft beer for 200 yen, cater to customer needs. Conveniently located near the station, this Hotel offers excellent value unique to regional cities.

The Room was spacious and had a large vanity, which made it very convenient to spread out our belongings. The bed and pillows were excellent, and we had a very comfortable stay. We also appreciated being on the first floor, so there was no waiting for the elevator. Thank you very much.

I was a bit worried because there weren’t many Reviews, but it was better than expected. (1) Dinner was a carefully prepared set course using a variety of ingredients; hot dishes were served hot and cold dishes cold. Since I stayed three nights on this trip—and the other two nights were at a large Hotel where you had to get around by cart and meals were buffet-style—this felt even more delicious. Breakfast was also very good. (2) The property is compact, and if the weather is clear, I think the views are great with both the pool and the sea right in front of you. (3) They picked me up at Ohara Port. The island speed limit is 40 km/h, so due to my miscalculation I ended up running late getting back to the port by rental car, but they stayed in touch and waited for me. The service was pleasantly straightforward—they didn’t talk to me too much, which I found comfortable. If I have another chance to visit Iriomote Island, I’d like to stay here again.

It was a wonderful Ryokan. Our Room did not have a bath, but there were many private baths available, and we could use any open one without a Reservation, so it was not an issue at all. The meals were more than we could finish, and even my son—who eats a lot—was full and satisfied. Everyone welcomed us with warm smiles and excellent service, and we were able to spend a comfortable, lovely time.

We arrived empty-handed, but the staff kindly guided us to a nearby supermarket where we could shop for BBQ supplies. Although it was just the two of us, there were many children around on that day, creating a lively and enjoyable atmosphere. After the BBQ, we relaxed in the Onsen with its clear and silky smooth water, which was incredibly soothing. The Room was in a log cabin style, allowing us to unwind while enjoying the warmth of natural wood. The breakfast was also delicious.

Located in the simple, relaxing town of Matsuzaki, this is a simple and calming Accommodation. The Room is very clean, and simple in a really good way. There are two izakaya within easy reach, so you won’t have trouble finding dinner, and there’s also a snack bar just a few minutes’ walk away. The bath is also a natural Onsen—morning baths are the best! This is my regular place to stay.

My first trip to Atami. All the staff were very kind, and their smiles were wonderful. If I have the chance to visit Atami again, I would love to stay here again. Thank you very much.

Among the few pet-friendly accommodations, I chose a no-dinner plan as I had plans during the day and checked in late. Prioritizing cost-effectiveness since it was just for staying overnight. The room was well-cleaned, had a sense of cleanliness, and I was very satisfied. The breakfast was delicious enough, leaving me very satisfied, making this accommodation a definite choice for repeat visits. The onsen at the external bathhouse was also excellent. Thank you very much!

The front desk was very considerate, and they accommodated a room change a day in advance, allowing for a pleasant stay! Thank you for your hospitality!

The room was clean and spacious, allowing us to spread out our luggage as much as we wanted. We stayed with three adults, and it was great that we could each sleep in two Western-style rooms and a Japanese-style room. The toilet was a bit narrow, but it wasn't inconvenient. The location is in the city center, and if you go by car, you can hop between several supermarkets. There's also a convenience store right in front. However, the parking lot was difficult to park in (a companion drove), so it might be tough if you're not used to driving. If you're considering staying in a cramped Business Hotel with several people in the same room, I recommend this place!

You can really tell the meals are prepared with heartfelt care.

The Room was very clean, and it was extremely comfortable with a Kirigamine air conditioner and an air purifier. Also, you can use the Onsen on the adjacent property as many times as you like by showing your Room key, so this Accommodation is recommended for those who love Onsen. The water is clear and leaves your skin feeling moisturized. Thank you very much for your hospitality during our stay.

Usually, I stay at accommodations in the business hotel price range, but this time I splurged a little. The room was spacious, the bed was clean, and the room itself was tidy and comfortable. There were complimentary coffee and wine services, which I enjoyed. Located in a quiet area, it was relaxing and satisfying. Since my visit was during winter and there was no open-air bath available, I would like to visit again outside of the winter season.

At night, we could see a beautiful moon and stars from the open-air bath, and in the morning we enjoyed views of the Northern Alps mountain range—overall, we were able to fully enjoy the Onsen. With plenty of greenery around, it’s a place I’d like to visit during a long holiday. As for the Facility and breakfast, they felt average—neither particularly good nor bad.

I had a very comfortable stay. The Facility and amenities were fully adequate, and I had no inconvenience at all. It was also great that the Room uses a PIN code instead of a key, so there was no worry about losing it.

Used for a trip to Takeda Castle Ruins. Is it new? Everything was clean, and I had no complaints! The staff were friendly and pleasant. Unfortunately, I couldn't see the sea of clouds this time, but I would love to stay here again for my next attempt! Thank you for your hospitality!

The TV is large, the Room is spacious, and the futon is self-service. The air conditioning was already on, making it cool and comfortable upon entering. The best part was having card games and Othello in the lobby for entertainment. Breakfast was a buffet style and very delicious. There’s also a table tennis Room and a terrace, which are great features. Additionally, there’s a kids' Room, ensuring a fun-filled day without any boredom.

The room and bathroom were very clean and comfortable. The facility was quiet, possibly due to the good manners of the guests. It felt like a great facility.

The 3rd floor via stairs made carrying luggage a bit challenging, but the kitchen at the back had a great view and was very cozy! The air conditioning was slightly strong while sleeping, so I used my own shawl in addition to the bedding. Also, since it was a Room on an upper level with a ladder, going up and down to access places like the bathroom was a bit tough. Next time, I might choose a lower-level Room instead. Other than that, I could dry my swimwear on the rooftop without any issues, so there wasn’t much to complain about. If I had more time in my schedule, I would have loved to use the kitchen for a relaxing breakfast! The staff were friendly and made this trip enjoyable! Thank you very much!