전국 × 고객 서비스 평가가 높은 호텔·료칸 - 618페이지

I had such a wonderful stay that it made me want to leave a Review—even though I usually don’t write them. From the moment I stepped inside, I was surrounded by a subtle oriental fragrance, and the refined design still let me feel the history of Miyazu throughout the space. In the guest Room, instead of a TV or clock, there were items like an iron kettle, matcha bowls, and a bamboo whisk—so you can make tea yourself. I also loved seeing books on the display shelf that were clearly selected to suit Miyazu’s local character. In this quiet space, listening to the sound of water coming to a boil, I could lose track of time and truly tune in to my body and mind. Personally, my favorite feature was the loom in the lobby. The staff told me that “as each guest weaves a little at a time, it gradually becomes one piece of fabric.” They even let me pass the weft through twice—I can’t wait to see how it turns out! The contrast between the simple, sophisticated atmosphere and the warmth of the staff—who kindly shared so much about Miyazu—was wonderful. Apparently each Room has different tea utensils and book selections; I’d love to stay in another one next time. I’ll definitely be back in Miyazu!

Thank you very much for taking care of us the other day. This time, we planned a relaxing trip without overpacking our schedule and chose this Accommodation. The Room we stayed in was a renovated traditional storehouse in an old house, with both a first and second floor—very spacious. There was no TV or clock, so we were able to unwind exactly as planned. Another reason we chose this Accommodation was that we wanted to try the French dinner we saw on the travel site. When we actually had dinner, every dish was even more delicious than expected, and my wife and I were continuously impressed. In particular, the charcoal-grilled A5 Wagyu filet had the aroma of wood fire the moment it touched my mouth, and it easily ranks among the top three meat dishes I’ve ever had. I also quietly appreciated that corn rice was served instead of bread with the meat course. Also, perhaps from a casual conversation at check-in, they realized it was my birthday and surprised me with a celebration at dinner. It was embarrassing but truly made me happy and moved me. If there is one area for improvement, it would be nice if breakfast could be chosen as either Japanese or Western style. Overall, this is an Accommodation I can highly recommend.

We stayed in the Standard Yotei View Room on the 3rd floor. Mt. Yotei filled the entire large window, and the overwhelming view truly moved us. On the 2nd floor, I don’t think you can see Mt. Yotei’s foothills. The kitchen was more than adequate, with an IH cooktop and a dishwasher. The Room only has a small shower room, but we were able to use the large public bath at miru niseko where we checked in. The Onsen there has a pleasantly silky texture, and the open-air bath while listening to cuckoos and Japanese bush warblers was absolutely amazing. I think this is the best value in Niseko for a Hotel Room with a front-facing view of Mt. Yotei. There are many luxury condominiums like this in Niseko and Okinawa, but I sincerely hope they spread across The whole country!

It was very nice to relax in a very calming space while enjoying the beautiful garden. The large bath was also pleasant.

The exterior is stylish, and every Room inside is clean, making it the perfect Hotel for a relaxing stay. The view from the window overlooks Kenrokuen Garden right in front. Since it’s a three-story building, some may find going up and down a bit inconvenient. Additionally, there are no work clothes (yukata) provided, so it's better to bring your own. The bath is spacious with a waterfall shower feature that helps relieve tension.

I have stayed at other machiya-style Accommodations in Kyoto before, but this was my first time using this group. First, the space felt larger in person than it looked in the photos I checked when making the Reservation. It almost felt like too much space for one person. The location is also quiet and right by the Shirakawa River—an area I highly recommend. As for amenities, there was a rice cooker among the cooking tools. I didn’t use it this time, but it seems very convenient. The only disappointment was that there wasn’t a full-length mirror. Many long-stay Accommodations also don’t provide one, but being able to check your whole outfit before going out makes a big difference—so having one would be really helpful.

The Room was clean, the bathroom was spacious with a reheating function, creating an amazing space! The bedding was so comfortable that I wondered which mattress it was—it was truly excellent! Both the morning sunlight and the nighttime tranquility allowed me to feel nature deeply and provided great relaxation!

It was excellent. The staff at the accommodation were polite, the room was clean, and it turned into a wonderful and relaxing trip!

This was my third stay, and as always, the cleanliness and stylish interior made for a very comfortable experience. We stayed for two nights, but on the last day, my entire family didn’t want to leave... It became another wonderful memory this year. The staff's excellent service was greatly appreciated. We look forward to staying again next time! P.S. Regarding the bathroom issue I mentioned in a previous review: when taking a shower, water tends to spill onto the bathroom floor due to gaps in the glass door. Perhaps using adhesive strips or rubber seals available at home improvement stores could help prevent leaks? Additionally, the handheld showerhead cannot be fixed properly as it tilts downward on its own. On our second day, we also couldn’t fill up the bathtub; it seemed like an error where it mistakenly detected that it was already full—pressing "auto" would result in music playing after about a minute and then stopping without filling up the tub. I would appreciate if these issues could be addressed. Thank you for your consideration!

The Room was very clean, and the staff at the reception provided excellent service. However, my wife was disappointed as the body soap had solidified into a gel. Since women tend to be particularly meticulous about amenities like body soap, showers, and bathrooms, I believe stricter cleaning checks would be beneficial. The partnered yakitori restaurant was also very delicious and highly satisfying. We look forward to staying again!

I had a wonderful stay, even though it was just for one night. The space was very spacious, and the lights and air conditioning were already on at check-in, making it a pleasant experience. I needed to cook for myself, but I brought ingredients from home, so there was no issue. It would have been even better if there were more seasonings available. I enjoyed grinding my own coffee, but having tea or green tea would have allowed the whole family to enjoy tea time together. I struggled to figure out how to turn off some of the lights completely—apologies for that! Despite the typhoon weather, there were moments when the rain stopped, allowing me to enjoy the view. I'd love to stay again with different companions next time. Thank you!

It was a midsummer stay. The room was already cool at check-in, and we really appreciated that the air conditioning had been turned on in advance. We were also pleasantly surprised by the delicious breakfast bread, jam, and fruit. Compared with other vacation rentals we’ve stayed at, this level of thoughtfulness is rare, so we were genuinely impressed.

We stayed at the accommodation on the last day of Obon with my wife, two daughters, and our beloved dog. We have visited many luxury accommodations that allow pets before, but this one is by far the best! The beauty and elegance of the building, the completeness of amenities, cleanliness, and excellent location were all top-notch. The owner was kind and had set up a comfortable temperature throughout the accommodation even before we arrived. Above all, everything was impeccably clean. My wife, daughters, and even our dog were absolutely delighted!

We stayed here as a family in summer. It’s about 1–1.5 hours by car to sightseeing spots such as central Hiroshima and Miyajima, so I wouldn’t say it’s very convenient, but the property sits on a small hill overlooking peaceful farmland. There’s lots of greenery around, the stars are easy to see at night, and we were able to relax away from the crowds in a comfortable setting. We visited in midsummer, but it was cool, and even with a campfire at night it didn’t feel hot, so it’s also great as a summer retreat. The BBQ set was an optional add-on and felt a bit pricey, which was disappointing, but the equipment was well stocked and easy to use even for beginners. The bath wasn’t an Onsen, but it was clean. There seems to be a sauna as well, but since it was optional we didn’t use it. I think ratings would be even higher if the sauna were included in the standard Plan. It was self check-in so we didn’t interact with staff directly, but the Facility was clean and well supplied with amenities, and we could really feel the thoughtful attention to detail. We’d like to stay again when visiting Hiroshima.