전국 × 고객 서비스 평가가 높은 호텔·료칸 - 613페이지

Right in front of Lake Kussharo—an unbeatable location. Rera is built diagonally in front of Fre, so you may be a bit aware of each other’s presence, and I did wonder what it would feel like if someone walked by while I was in the bath. The view from the second floor is simply stunning. The ingredients for the meals are luxurious and delicious, but unfortunately the wine selection didn’t match our taste (it would have been nice if at least the grape varieties were listed). Despite the overall great sense of style, there were some everyday-looking items like hand soap placed in the washroom, which slightly took away from the atmosphere. There was a faint damp smell on the towels, and the indoor slippers felt too ordinary—disposable ones might actually be better.

I stayed with five friends and family members. It was an excellent accommodation with a sauna included.

We stayed here for a trip with two families. The bright, spacious living room was amazing. With two bedrooms and two toilets, we also had plenty of private space. The kids loved the loft—it felt like a secret hideout to them. The electric bikes were easy to use, and the tableware, cookware, and appliances were all stylish and really lifted our mood. There is only one bathroom, so we did have to wait for showers at times, but this villa is so wonderful—you can feel the great taste in every detail. One small request: for a Multiple Night Stay, it would have been helpful to have at least one extra face towel per person. We did laundry, but with a larger group it takes time to dry even with the dryer function. Even so, we were extremely satisfied overall, and everyone agreed we definitely want to stay again! Thank you very much for taking such great care of us!

Although it is a bit far from Kansai, this Facility is worth visiting. There is Pension Shishikui nearby, and it was nice to swim in the cove in front of the pension. The night sky with stars was also beautiful.

An amazing location surrounded by breathtaking nature. In the morning, we took a walk with the kids through the great outdoors, spotting animal tracks and even wild squirrels and deer. It was a magnificent experience you can’t get in everyday life. What makes SANU special is being able to enjoy it all with peace of mind. From helpful communication before our Reservation to well-maintained Facilities and equipment, plus advance information about the surrounding area, there’s plenty of support to help you stay comfortably. Our whole family was able to enjoy this extraordinary experience with confidence.

We were able to propose in an extraordinary space with a wonderful view. Even the cups were made of Yachimun pottery, and we could really feel the love for Okinawa. The LINE messages before our stay were also very polite and kind. Thank you very much. We would love to stay again.

We stayed here as a couple on our first trip to Amami Oshima. The high ceilings, large kitchen, lovely interior, sound system, shower, and above all, the uncrowded beach you can access directly from the Room were amazing. Taking the chairs outside down to the shore for sunset drinks, and enjoying coffee while watching a morning rainbow, was the best. At night, we could see countless stars from the rooftop. Since it’s in the countryside, it can’t be helped that there are insects. Next time we’d like to bring snorkeling gear and enjoy a Multiple Night Stay.

The pool was absolutely satisfying, with float rings provided, which was a thoughtful touch for those who can't swim—something not often seen in other villas. The sauna had the perfect temperature, allowing us to sweat and feel refreshed. The pet-friendly Room was wonderful, and they even gifted us a blanket! The restroom smelled amazing; I even wanted to know what they used so I could use it at home. We stayed here for a birthday celebration and had an incredible time thanks to this place. Thank you so much! We look forward to staying here again in the future. Also, we loved the design of the sofa and speakers—the designer has excellent taste! Highly recommended for everyone!

We stayed for 4 nights with a group of four. Because the weather was unstable, we couldn’t enjoy the starry sky we had been looking forward to, but our privacy was well maintained and we were able to relax. If you’re expecting a beautiful ocean right in front of you, you may be a little disappointed. Of course, we understood that before visiting. Access was good, so getting around was stress-free. What we liked - The kitchen was spacious and easy to use. - The refrigerator was large, so we could buy plenty of groceries. What concerned us - The provided insect repellent spray was empty. - There were many handprints on the window glass. - For four people staying four nights, it was difficult to secure enough drinking water, so having a water dispenser would be appreciated. - We weren’t expecting excessive service, but we do feel that what’s provided should match the price. - The pool chlorine level seemed too strong and made our nose and throat very sore. This property seems to be in one of the higher price ranges on Miyakojima. We hope for improvements in service that better match the price. We would consider staying again if given the opportunity.

Opening the front door reveals an ocean view, and the Room has been beautifully renovated—clean, spacious, and wonderful. However, there was a lot of dog hair from a previous guest on the floor and sofa. The stick vacuum was out of charge, so we used the provided lint roller to clean. There was no liquid left for the vape-type insect repellent. Also, since there is no night light on the second floor, a stand light had been provided as an alternative, but it was broken. The floors did not feel thoroughly cleaned, which was a bit disappointing. The BBQ grill didn’t seem to get hot enough—at first I thought it might be broken, though now I think it may have been due to how it’s operated. That said, the area is a quiet residential neighborhood with a supermarket nearby. The view from the windows is amazing—you can see the sea—and at night the stars are beautiful. Most cooking utensils and seasonings are provided. There’s no TV service, but Wi-Fi is available and you can project Netflix and other content onto the wall for a home-theater experience. The interior has been renovated; upstairs is set up as bedrooms; and both the toilet and bath are very clean. The air conditioning works well. The best part by far is the continuously flowing open-air bath: both the indoor bath and open-air bath are natural Onsen. The round open-air bath is about 160 cm in diameter and can fit three people comfortably. It helped us forget everyday life and truly relax. We also appreciated receiving a paella meal kit as a seasonal perk—thank you for your thoughtful hospitality. We booked again because we trust that making a Reservation through IKYU won’t disappoint. Overall, it was very good—a wonderful time—and our dog enjoyed it too.

This is my several stay at this accommodation, and I always appreciate the excellent service at the front desk, making my stay pleasant. It is conveniently located near the station and has a convenience store nearby. I would love to stay at this hotel again.

I stayed here twice shortly after it opened, and this time I returned for the first time in seven years. Back then, I felt the service didn’t quite suit us, but this time all the front desk staff were friendly. Perhaps because it was early in the morning, the large public bath was also very well cleaned, and I had a comfortable stay. The Room is not large by any means, but considering this location in Gion and the level of service for this price, I was very satisfied. If possible, I would appreciate having bath towels available in the bath area or an extra set of towels placed in the Room. Reusing a wet towel multiple times isn’t pleasant. Also, I would like a “Do Not Disturb” sign for the Room. Even if housekeeping is not expected to enter, mistakes can happen. For security reasons as well, I strongly hope you will consider this. If I have another opportunity, I would love to stay again. Thank you in advance.

We stayed for one night as a family, and the room was very clean. The children seemed to enjoy playing on the bunk beds! We would like to use it again if we have the opportunity.

I had a very comfortable stay. The Room was quite dry, so I thought it would be nice to have a humidifier, but I was glad I could sleep well in the spacious, comfortable bed. I also really liked the hair dryer and am thinking of buying one for myself.

Whenever I came back to Asahi City, I usually stayed at Hotel R9, but I heard a new Route Inn had opened, so I made a Reservation with the 30-day early booking Plan. Since it has just opened, it was spotless—check-in was smooth, and having the Route Inn app made it even quicker. The staff were very friendly, and at breakfast their cheerful greetings (“Good morning”) made my day start off great. Next year as well, I will definitely stay at Route Inn Asahi again.