전국 × 고객 서비스 평가가 높은 호텔·료칸 - 603페이지

This was my first stay, and both check-in and check-out were smooth and comfortable. The parking lot was right next door, and I was able to exit using a free voucher. With many Business Hotels charging extra for parking, this felt like a great value. The Room facilities, amenities, and internet environment are all well equipped. I think this is what a true Business Hotel should be—services that match the price.

I was very satisfied. The meals were delicious.

Every year, I take a solo trip on my birthday, and this year I visited the Oki Islands for the first time. I made a last-minute Reservation while watching the weather forecast, but I was able to enjoy the Rosoku Island cruise in perfect weather. The Hotel may feel a bit dated, but it was spotless and well maintained, and both dinner and breakfast were delicious no matter what I tried. The large rock oysters paired perfectly with sake, making it an incredibly luxurious trip.

The weather was terrible with a typhoon approaching, but the Hotel staff’s response was excellent. I’ll be back again.

Although I stayed in a single Room, there was also an Onsen, so I had a comfortable stay. Guests can use the day-use Onsen free of charge. You do need to step outside once to get there, but it wasn’t an issue. The Room was quiet, and I didn’t notice noise from neighboring rooms. However, it’s better to buy food and drinks in advance. With the No Meals Included plan, you cannot have breakfast at the Hotel unless you request it by the day before. The front desk staff were kind.

We stayed for two nights while sightseeing in Kamakura! Just as we expected from the Reviews before making our Reservation, the front desk staff were polite and helpful. The Facility itself feels a bit old, but it was very clean and well maintained. It was also convenient being a 2-minute walk from the station. We considered other Hotels, but chose this one for the price, and it turned out to be a great choice. The complimentary tea and snacks were also a nice touch!

If I had to pick the best part, it would definitely be the meals. Both dinner and breakfast were delicious, and we were very satisfied. The staff member in charge during our meals was courteous and left a great impression. There are also two baths, so we were able to bathe without running into other guests too often.

They welcomed us very warmly. I’m grateful for the thoughtful care they showed for my elderly mother. The Onsen was also very relaxing. With its charming castle town and samurai residences, it was a stay filled with history. Thank you.

The meals are absolutely exceptional. During the game meat season, we enjoyed delicious dishes, and the vegetable-based cuisine was equally impressive. It made us want to visit again in a different season. However, breakfast was slightly underwhelming (the service was excellent, and the hot pot was tasty, but for a Japanese-style breakfast, one more dish would have been appreciated).

This was my first time staying with SANU! Karuizawa 1st is a quiet place surrounded by nature, and from the moment I arrived, the crisp, clear air immediately put me at ease. The Room is spacious and relaxing, with plenty of natural light through the large windows and beautiful views outside. Time felt like it slowed down, and I was able to forget the busyness of everyday life and truly recharge. I relaxed so much that I didn’t even make time for a campfire, so I’d love to come back again... haha

The Room was correctly Simplified Luxury.

The location is convenient, with nearby convenience stores such as 7-Eleven and FamilyMart. The large public bath is spacious and relaxing, helping you unwind. Check-in was available from 3:00 PM, but when I arrived a little early and was waiting, the staff kindly told me it was fine to go to my room. Breakfast was also delicious, with a Japanese and Western buffet. I would like to stay here again next time.

We came back for a second try to see the fireflies after missing them last year. Perhaps thanks to the good weather and temperature that day, we were able to enjoy a breathtaking display of fireflies like a sky full of stars—it was truly moving! Being welcomed by the cats was also very soothing. We’d love to visit again next year.

We stayed in a special room. The service during the meal was excellent. We had the pufferfish course, and we would have been happier if it had been a bit more luxurious. Given the reasonable price, we were satisfied overall. Thank you very much.

The meals were absolutely delicious. Among all the guesthouses we’ve stayed at so far, this one was outstanding by far! We were also surprised by the very reasonable prices for alcoholic drinks. We were moved by the silhouette of Mt. Fuji glowing in the sunset from our Room, and by the moon and stars in the night sky. Thank you for such a wonderful time!

Excellent value for money. The automatic entrance door was out of order and had to be opened manually, and the Room bathroom was extremely small, but considering the low price, it didn’t bother me at all.

The desk in the Room was large and spacious enough for two people to use comfortably, which was very appreciated. The breakfast was also delicious and very satisfying. I would love to stay here again.

The exterior and facilities, including the elevator, feel dated like an older Hotel, but the Room was very clean and spacious. The toilet also had plenty of space—something you would usually only get in a higher-grade Room at a newer Hotel. I was very satisfied. Great value for money. The parking area at the back is uneven, and the second parking lot is a bit far.

Stayed at the accommodation after attending a festival at Lake Yamanaka. Despite the possibility of arriving past midnight due to traffic, the staff provided kind and accommodating service over the phone—thank you! The room was clean, and I slept soundly until morning. (The blackout screen was so effective that it felt like nighttime even in the morning!) Breakfast was delicious, and the large public bath had soothing water that relieved my fatigue. I had confirmed in advance that room wear wasn’t provided, so I brought my own without any issues. I would love to stay here again if given the chance!

To everyone at Yunose Onsen, Yunose Ryokan, thank you very much for taking such great care of us. It was truly a place rich in nature. There were no artificial sounds at all—only the sounds of nature—and it was deeply relaxing. I would recommend it to anyone who wants to get away from the crowds and forget about time for a while. Thank you again.