전국 × 고객 서비스 평가가 높은 호텔·료칸 - 596페이지

The staff was kind and very helpful.

I traveled with my son, and we were completely satisfied with the hospitality. If you have time, there seem to be various activities you can enjoy after check-in. (We checked in after 5:00 p.m., so we didn’t use them.) The restaurant food was excellent. It’s a buffet, but it covers most of Yamagata’s local specialties. The main dish—wood-fired Zao beef—really lets you taste the meat’s natural flavor, and it pairs perfectly with red wine. All-you-can-drink wine from Takeda Winery and Woody Farm was included, which was amazing. Even beer (Asahi and Heartland) was all-you-can-drink—what a surprise. Next time, I’d like to stay with my whole family. Thank you very much!

This Ryokan offers luxurious, delicious meals. Both dinner and breakfast are generous in portion size. The complimentary coffee service after breakfast is also a nice touch. It is popular with locals as well, and seems to host many group stays and memorial gatherings. The Facility is old, but the bathrooms have been renovated, and the baths are cleaned frequently and kept very clean. At check-in, you will receive a full set of basic amenities.

I stayed here on a business trip. It’s a route I usually take, but I hadn’t noticed this place before. The Onsen is in an annex, and guests can reach it from the main building via a connecting corridor. They also seem to offer day-use bathing, with a separate entrance for the general public. There are three baths at different temperatures and a cooling/rest area, so I could relax and take my time. I’d like to stay here again.

The meals were absolutely delicious. Among all the guesthouses we’ve stayed at so far, this one was outstanding by far! We were also surprised by the very reasonable prices for alcoholic drinks. We were moved by the silhouette of Mt. Fuji glowing in the sunset from our Room, and by the moon and stars in the night sky. Thank you for such a wonderful time!

Master, thank you for such a fun and wonderful time. It was my first stay, but you listened to so many of our stories over drinks, and it was truly relaxing. You even celebrated my birthday and Mother’s Day with me—it was the most fulfilling time I’ve had in decades. If I have the chance, I would love to stay again at this Hotel.

The staff were courteous and kind. The Room was comfortable, and the kids were very happy. Above all, the bath was amazing. Our whole family agreed—it was so relaxing we could have stayed in it forever!! The kids even said, “We want to stay one more night!!” It was that comfortable, and we’re glad we chose to stay here. Thank you for taking such great care of us. We’d love to come again.

The Room was extremely comfortable, and we were able to relax and enjoy our stay—it was wonderful! Our children were also very happy! We made the best family memories during our summer vacation! Thank you so much!! We would love to come again next year!

About a 10-minute walk to town, and they can look after your car, so it’s not bad for a No Meals Included stay.

I took a spontaneous solo trip. The Room was unique, but it was truly the perfect size for one person—an ideal place to switch off and just spend time alone. I made a Reservation with a Plan that did not include crab to save money, but the buffet selection was so substantial that I was completely satisfied even without crab. Above all, my main goal was drinks, and the all-you-can-drink option with a variety of sake was simply great—I enjoyed several types of Saga sake paired with the food. For a solo trip focused on enjoying alcohol, this will be my only choice from now on. Since it’s reasonably priced without crab, I’ll be back. This time I checked in at the last minute and couldn’t use the sauna, so next time I’ll arrive earlier and enjoy the sauna before savoring the drinks and food.

Stayed during a Shikoku touring trip. Got lost and ended up in the mountains, arriving quite late, but received a warm welcome. The Onsen with sodium-rich water was excellent.

From arrival onward, everything was pleasant! They kindly accommodated all of our requests. The Room was clean, and with the toilet and bath separate, it felt spacious and relaxing overall. Having parking right in front of the Accommodation is rare in Ikaho, so that was a big plus. There wasn’t one particular standout dish, but everything was tasty and we ate until we were full. For this price, being able to stay so comfortably felt like an excellent value. Next time, I’d love to come again with my whole family.

When I made the Reservation, it was hard to find the check-in location, but I felt relieved once I realized it was just before the dead-end stairs by the large keyhole. The front desk staff were helpful and everything went smoothly, and it was easy to find the Hotel—it’s only a short walk away. The Room felt like a 1DK with a dining table, so it was spacious and comfortable. Also, since it’s close to the station, it’s ideal for getting around by train or bus, and you can take care of meals and shopping at the station building. One disappointment was that I had requested a towel change, but when I returned for a while, they hadn’t been replaced. However, when I contacted them, they responded right away. Even after check-out, they kept my luggage until my bus time, which was very helpful.

We made a Reservation because the Room has a reclining bath. Our plan for the day was to soak in it at night while looking up at the sky, but since it rained, we thought we would just relax and listen to the sound of the rain. However, there were so many insects that we gave up on using it at night. The Ryokan staff said it was an unusually heavy day for insects as well. We took it positively as proof of how rich the nature is, and enjoyed the reclining bath slowly after sunrise instead. It was truly surrounded by nature, and the bath felt wonderful. As for dinner, my husband and I are not good with river fish, so we ended up leaving some behind—sorry about that. The quantity and flavor were more than enough; it was an excellent meal. Regarding service, I can’t go into details, but there was something where I caused trouble. When I explained this to the front desk staff, they instead apologized for any inconvenience to us. I’m not comfortable with overly close service, but their sense of distance was just right, and we had a very pleasant day. We would like to visit again in winter.

It was our first glamping experience. The dome tent was cool with the air conditioning on and very comfortable. The meat was delicious and there was plenty of it, so we were very satisfied. We also appreciated that the outdoor open-air bath had curtains and other measures to ensure privacy from outside view. Our whole family says we want to come again.

As a container house, the Room isn’t very spacious, but it’s more than enough if you just need a place to sleep. It was clean and comfortable to stay in. It’s convenient that you can park in the parking lot and enter the Room right away. Each Room is separate, so there’s no noise from neighbors. I’d like to stay here again if I have the chance.

My spouse and I, an older couple, stayed for one night. It was quiet thanks to the location just off a small side street, the front desk staff were kind and helpful, and the Room was very clean. We parked our car at the coin-operated parking lot next door. We enjoyed a morning walk in the Kyoto Imperial Palace Park. It seems you can also have breakfast at a shop inside the park from 8:00 a.m. Some people may feel that the Hotel is a bit far from the station or that there isn’t a convenience store nearby, but for us—living somewhere much less convenient—it didn’t bother us at all (laughs). Everything was so great that we made another Reservation for a few months from now. That’s about it.

I headed there by motorcycle this time, but it unexpectedly broke down and I couldn’t make it… If I get another chance, I’d like to stay there. If I had to mention one thing, the staff weren’t rude or careless, but when I was arranging the cancellation around 8:00 PM, the person I spoke with used fairly broken Japanese. It would be helpful if that could be improved.

It felt like an older Hotel, but the Room was kept very clean, and the bed mattress was comfortable, so I had a pleasant stay. The amenities next to the front desk were great: there was a variety of shampoos, plus snacks, various drinks, and even instant miso soup, which I really appreciated. The front desk staff were kind and helpful despite being busy, and the Hotel had a wonderful atmosphere. I would definitely like to stay here again.

I stayed with the No Meals Included plan. I was amazed that not only amenities, but also snacks, drinks, and even cup noodles were provided free of charge! I received a canned cola and water. This is a Ryokan I would love to stay at again.