전국 × 고객 서비스 평가가 높은 호텔·료칸 - 589페이지

Due to heavy rain that day, parts of the Sanriku Expressway were closed, and we somehow managed to arrive without knowing that this Accommodation had also lost power. We later learned that the power outage meant the Accommodation’s landline was unavailable, so a front desk staff member tried to contact us from their mobile phone—but because it was an unfamiliar number, we accidentally blocked the call (we’re very sorry...). It seems they were calling to let us know that they might not be able to prepare dinner since our plan included breakfast and dinner. Even though other guests had eaten out for dinner, they kindly worked hard to prepare dinner for the two of us, which we truly appreciated. We are very sorry for the trouble. The grilled hirasa served at dinner was especially delicious. The Room is old, but it was properly cleaned and comfortable. We could only use Ono Kenko no Yu at night, so we used the indoor bath in the building in the morning; it was quite lukewarm, but there was a sauna, so we warmed up there before getting out (perhaps due to the power outage...). Since we arrived in the evening, we first saw the view in the morning—there were beautiful wide-open pastures stretching out before us. Breakfast was also delicious, especially the milk and yogurt. We would like to come again and take our time if we have another chance. Thank you very much for your hospitality.

It was very clean and comfortable. The Facility and amenities were well stocked, so I hardly needed to bring anything except underwear, and I was able to stay for two nights with just a small bag. For a Multiple Night Stay, there is no housekeeping service, but if you leave your used towels outside the door, they will be exchanged for fresh ones, which was convenient because I could go out without packing up my belongings. It’s a bit of a walk from the station, but it was very quiet and I slept well. It would have been even better if there were a convenience store nearby. I will use it again when I visit Nagoya, and I recommend it to anyone traveling to Nagoya.

I stayed in a triple room, which had regular beds instead of extra ones, and it was spacious with a sofa as well. Although the Facility is not new, it was sufficient for just staying overnight. The price was reasonable, and I was fully satisfied.

I stayed at the ANNEX, about a 2-minute walk from the main building. It takes nearly 15 minutes on foot from Hakata Station, so those who prioritize being close to the station may find it a bit far, but the Room was in good condition and overall I had a comfortable stay. We used a four-person Room with four adults, and it did feel a little cramped when everyone moved around at the same time. However, the necessary Facilities were provided, so there were no major issues during our stay. Having a washing machine in the Room was convenient, though I was slightly concerned that it showed an error several times during our stay. There is no housekeeping during the stay, but all necessary towels were prepared in advance in the Room, so it wasn’t inconvenient. I also appreciated having a water dispenser on the first floor. Amenities such as toothbrushes, shower sponges, and combs are also available on the first floor. It seems luggage can also be stored at the main building front desk.

It was truly amazing! The staff were wonderful, the Room was clean, and the Onsen was fantastic! Nothing to complain about!

What is glamping like? For us, long-time outdoor campers, it was our first time. It was affordable, the tent was warm, and ingredients were available for purchase at reasonable prices; bringing your own was also OK. If there’s one thing to say, it would be perfect if Kuju Onsen were on-site within the Facility. Thank you for the power of nature.

The lobby had a very calm atmosphere, and the staff were warm and welcoming, helping us in many ways throughout our trip.

It was very convenient, just a 5-minute walk from Hiroshima Station. The Room was very clean, and having the bathroom and toilet separate made the stay comfortable. I would like to use it again.

This was our first time staying here. The pool, sauna, and jacuzzi were all in the garden, with plenty of space, and we enjoyed them very much! There are three Rooms, and all bedding is provided; we stayed with two people and two dogs, and it felt more than spacious enough! All tableware, appliances, and cooking utensils were provided, everything was clean, and we would love to stay again—and will recommend it to our friends!

Thank you for everything. The Room was very clean, and there was also a cute Room for our dog. Our children were very happy and said they want to come again. We eat a lot, so the meal wasn’t quite enough and we went out to buy rice balls. The staff were also very kind—thank you.

Set amid vast natural surroundings, this Accommodation offers the chance to enjoy a spectacular night sky if you’re lucky. Please remain vigilant for bears at all times.

We stayed in Ichinomiya, Chiba with my husband’s family, a total of nine people including two children. Since our group was large, we rented two cottages, and both were clean, spacious, and very comfortable. In the evening, we bought fresh seafood at nearby Uohira and enjoyed a BBQ together. The ingredients were delicious, and both adults and kids were very satisfied. After that, we enjoyed handheld fireworks and made wonderful summer memories. The area is quiet and surrounded by nature, so it was great to relax as a family. The children had fun the whole time and kept saying, “We want to come again!” The owner was kind and helpful, so we felt at ease throughout our stay. This is a lovely place—perfect for family trips or group travel. We would definitely like to stay again if we have the chance. Thank you very much.

It was clean, spacious, and comfortable! I was very satisfied with this quality at a price comparable to a regular business hotel. The response when I called several times in advance about the facility was also very good, and although it was a trip with a small child, they prepared a diaper trash can without us even requesting it, so I was very satisfied with the service as well. The only thing that bothered me was that the site says "fully automatic washer-dryer," but in reality, it was just a regular fully automatic washing machine without a dryer. I didn't particularly need to use it, so it wasn't a problem.

The staff’s heartfelt hospitality. An Onsen that hot-spring lovers can’t resist (the water seems highly therapeutic, but you can’t stay in too long—so even during Golden Week, I was able to enjoy it almost privately). Above all, the food was incredibly delicious—wonderful dishes that felt nourishing and full of nature’s blessings! I’d love to come back just to eat those amazing soba noodles again. (I can’t forget how delicious the warm dipping broth with rich chicken stock was.)

Four of us close coworkers took a short trip to unwind from work and childcare. We wanted to keep costs down but still have fun, and after searching around we found this place. It was our first time staying in an Accommodation that feels like renting an entire house, so we were a bit anxious at first because we didn’t know the process. However, before our stay we received an email with clear rules and instructions, which made us feel at ease. We were able to get there using navigation, and although it was getting dark when we arrived, the exterior looked exactly like the photos so it was easy to find. We stocked up on ingredients at a nearby supermarket and had a great time cooking together using the provided hot plate and takoyaki maker. There were plenty of glasses as well, so we enjoyed making our own wine drinks and cocktails. There’s a window set high on the bedroom wall; unfortunately the weather wasn’t great so we couldn’t see any stars, but we all said we’d love to come back in winter. In the morning, waking up naturally to the sunlight coming through the window felt wonderful. The Room was spacious, adorable, and had a Ghibli-like atmosphere—we took lots of photos. There were toys for small children too, so I think it’s also recommended for families. We’d love to stay again.

This is my regular accommodation for business trips to Shizuoka, and the breakfast prepared by the host is delicious! I will use it again.

It felt spacious enough for our family of five. The place was very roomy, and we were very satisfied with our stay. Because it’s in a quiet area, it’s not suitable for being loud, but it might be even better to come with a larger group and enjoy it in different ways. It’s really close to Izumo Taisha, and with a short trip you can get into downtown Izumo, which was great.

Although not located near major stations like Sapporo, Susukino, or Odori, these areas are easily accessible via a single subway line. The accommodation is very clean. Both a bath and shower are available. A refrigerator is provided. Bunk beds come with lights, fans, and power outlets. Individual lockers are available for use. Free miso soup and coffee are offered. Washing machines and dryers are available on-site. The restroom includes one urinal for men and one Western-style toilet. The entrance features a card-operated auto-lock system. When I asked about parking for my motorcycle during a summer touring trip, I was informed that underground parking is available (I did not inquire about car parking). There is a 24-hour lounge equipped with manga books and a TV for relaxation at any time of the day or night. The owner is incredibly kind and accommodating. After check-in, you can come and go freely 24 hours a day. By booking early, I was able to stay at an affordable price, which made me very satisfied with my experience here! Given the high prices in Sapporo's downtown area, this place was an excellent choice!

The toilet seat lid would not open fully. It seems only the top part was replaced and is new, but it hits the sink and won’t open all the way. When using the toilet, I had to hold it down while sitting; otherwise, it couldn’t be used properly.

We stayed in a Japanese-Western style Room for 4 adults during our family trip. The 39-square-meter space was spacious, and we could comfortably lay out four futons on the raised tatami area. The futons had mattress-like padding, allowing us to sleep soundly through the night. The carpeted area featured a large sofa bed and a TV stand that spanned an entire wall, providing ample storage space and convenience. The double-glazed windows were also a nice touch. The bathroom and toilet were separate, with the bathroom being as spacious as one at home, complete with a chair for added comfort during use. The Room appeared newly renovated, clean, and modern. We enjoyed two comfortable nights in this spacious accommodation. If we visit Osaka again, we would love to stay here once more!