전국 × 고객 서비스 평가가 높은 호텔·료칸 - 58페이지

We were thoroughly satisfied with the many delicious, beautifully presented dishes that captured the transition from summer to autumn. We enjoyed them in a private dining Room with a waterfall right in front of us. We stayed in a detached suite called Suirei, where a small stream runs through the Room. From the spacious open-air bath, there is another smaller open-air bath just down a few steps; each has a different temperature, so you can soak for as long as you like. The garden was also expansive, and we were able to fully enjoy summer and feel refreshed. Thank you very much for celebrating our 60th birthday with us. I hope to visit again even when I’m a grandmother.

This is what a great Accommodation should be. It met my expectations—and exceeded them. From the complimentary herb water made with herbs from the garden to the various cordial syrups and even a sake bath, every detail was thoughtfully considered. The olive kaiseki dinner left a strong impression of Shodoshima. I truly hope to return.

I had a Multiple Night Stay, and to be honest, it exceeded my expectations. Although I couldn't see Mount Fuji from the Room I stayed in, I enjoyed a blissful time on the beautiful garden terrace where the day seemed to pass by in an instant. The medicinal stone bath was incredibly relaxing; after just one soak, my body felt thoroughly warmed to the core. By the second time, I even started looking forward to the bath preparation process itself. The Room was spacious, impeccably clean, and very comfortable. During my stay, housekeeping cleaned while I was out for the day during my Multiple Night Stay. Returning to such a spotless Room felt like coming back to a brand-new space—it was truly impressive! The staff were kind and greeted me warmly every time we crossed paths, making my stay all the more pleasant. When visiting Lake Kawaguchi again, I will definitely return to Hana no Yado Yumefuji! Thank you in advance!

We visited as a family with our older children and their friends, along with our younger child. The older kids enjoyed SUP in the sea and the sauna, while the younger one fully enjoyed the pool. Since we had several boys with big appetites, we had a BBQ dinner using ingredients we brought with us. The seasonings and cooking utensils were well stocked, so we were able to prepare and enjoy our meal without any inconvenience. All of the staff were incredibly kind, and unlike many other places there weren’t lots of small rules or restrictions. They also kindly accommodated our requests, which made our stay very comfortable.\nThe amenities were high quality (including N organic), and the hair dryer and hair care items were all from ReFa, which my older daughter and I happily used.\nIn the morning we could even see Mt. Fuji across the sea—the views were simply amazing—and our whole family had a wonderful time. The only downside was that at bedtime, on both the first and second floors, the emergency exit signs were bright and a bit dazzling, making it slightly hard to sleep. Still, everything else was so great that we would definitely love to visit again. Thank you very much!

I stayed here for a hike on Onyujima Island and to visit the Nokasayama war ruins. It was a very well-located Hotel, close to Saiki Station and the highway bus stop from Oita Airport. The ferry terminal for Onyujima Island is also about a 10-minute walk away, which was very convenient. Leaflets for nearby restaurants were available in the Hotel lobby, and the recommended place “Toritomi” had amazing chicken tataki. This time I didn’t have enough time to sightsee around Saiki Castle, so I’d like to visit Saiki again. I’ll stay here again next time.

It was my first time visiting Shodoshima. The two-meal Plan at this price is an excellent value. Sashimi was served with five different ways to enjoy it (local soy sauce, olive oil, etc.), and every dish made with local ingredients was very satisfying. The Facility feels a bit dated, but the Room, the bath, the views from the restaurant, and the wonderful service from all the staff greatly increased our overall satisfaction. Thank you very much for taking care of us. I would like to stay again.

My spouse, our first-grade son, and I stayed here, and our son—who loves bunk beds—really liked the Room. He was also delighted with the breakfast curry rice and cereal. There are Coco’s and Kappa Sushi nearby, so we had no trouble finding dinner options.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

Time passed at a relaxed pace, and I truly enjoyed my stay at the Hotel. The view from the window was absolutely beautiful. The grouper course was very generous in portion size, and every dish tasted exceptional. The warm hospitality also made me feel comfortable. My family said they would love to come again.

The Room was spotless in every corner, the meals were delicious, and the service was pleasant, allowing us to enjoy a truly relaxing time. Thank you very much.

I couldn't have breakfast due to my early departure, but I appreciated the nutritional drink and nougat provided.

The Accommodation has a wonderful atmosphere and offers satisfaction that exceeds the price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They escorted me to my Room on the second floor and even carried my luggage. When I left, it was raining, but they lent me an umbrella and saw me off. Inside, the building has an extraordinary, getaway-like ambiance, with calming lights placed throughout the corridors and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with alternating hours for men and women, and if available, you can use a private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast included many kinds of small side dishes, a large-nameko miso soup, and curry that was light yet flavorful; I heard it uses Indian spices. Next time, I’d like to try dinner as well.

This was my third stay for business. Walking from Fukuoka Airport with a suitcase can be tough during hot weather because the roads are uneven. However, if you make a Reservation for your departure time from Fukuoka Airport, they will drive you there, which is a very helpful service. For a solo business trip, this is a clean, great-value Hotel with nothing to complain about. Also, Yahoo! Travel offers an instant point discount, which is nice. It’s also convenient as a base for day trips from Fukuoka Airport. And if you’re flying out of Fukuoka Airport, they can take you there as well. Thank you very much for your hospitality.

The downtown entertainment district was nearby, so we enjoyed great food and drinks. The front desk staff were excellent, and we were able to spend a comfortable time in the Room. This is a Hotel we would like to stay at again if we have the chance.

On my first trip to Yufuin, I visited on a solo journey. Both the head lady at the front desk and the lady at the restaurant were wonderful, and I was able to spend a very comfortable time. The Room was very clean and felt warm and welcoming. I was also able to relax and fully enjoy the bath. It was a lovely Accommodation where time passed gently and with care. I’m glad I decided to come. Thank you very much.

This was our second stay at Umekiya. We stayed once before and it was so great that we chose it again. The owner talked with us about why we picked this place again, as well as products made on Awaji Island and shops run by local creators, and we were able to actually stop by. They also share recommended spots around Awaji Island. On our second visit, we used a nearby super sento. It was extremely crowded with locals, so while Umekiya doesn’t have a bathtub, if you want to take your time in the bath, it’s better to use Umekiya. The Wi‑Fi in the Room (which didn’t work well last time) had been improved, but the best part is spending time enjoying the atmosphere in the shared space on the first floor while having free drinks. There are two shared toilets, but my family wished they were separated for men and women. It’s also hard to tell whether someone is inside; even though one of them was vacant, I was knocked on and asked to hurry up. It would be helpful if it were easier to see whether each toilet is occupied or not. If we come back to Awaji Island again, this is a place we’d like to stay at.

First of all, I would like to express my heartfelt thanks to all the staff. We stayed with three family members and one dog, and it became an unforgettable trip. The meals, the Onsen, the Room, and even the view from the Room were all so wonderful that we were truly moved. The dog run was also very clean and well maintained; the grass was surprisingly soft and fluffy, and our dog looked so happy running around. There were also plenty of cosplay items for dogs available, so we were able to take lots of adorable photos. Thoughtful attention could be felt throughout the building, and there was nothing we lacked during our stay. At the “Wanwan Cafe,” we were able to interact with other guests as well, which became a great memory. Above all, I was delighted that every staff member truly loves dogs and treated our dog in such a friendly way. This is a wonderful Accommodation that genuinely made us think, “We want to come back.” I can confidently recommend it to anyone considering traveling with their dog. Thank you very much.

This was my third visit this year. I enjoyed the Japanese cuisine on my previous stay, so I chose the kaiseki course again this time. When a seasoned male staff member served our meal, he said, “You visited in May last time, didn’t you?” I was truly touched that he took the time to check (and I’m sorry—I mistakenly said I came in June). The attentive service, breathtaking views, excellent hot spring water quality, spotless changing area, and beautiful interior—this Hotel is the best for me. I hope it will always remain a calm and relaxing place.

Conveniently located near the station with covered access so you can arrive without getting wet, and as soon as you step inside, you’re welcomed by a luxurious fragrance. This was my second stay, and just like last time, every front desk staff member provided outstanding hospitality—service on par with a top-tier Hotel. The Room was spacious, the in-house slippers were soft and fluffy terry cloth, and the amenities were properly prepared in both the Room and the large public bath rather than being set out in small packets for guests to take freely. At the entrance to the large public bath, staff were on standby, and even though I forgot to bring towels from my Room, they kindly lent me some without hesitation. I ended up bathing during a busy time and had to wait for a shower, so it would have been nice if there were an update on how crowded it was before entering or a space where guests could wait. They also arranged a taxi smoothly; despite being right by the station there is also a drop-off area, and everything about this place is unbelievably wonderful for this price. It’s a Hotel I’d want to stop over at even if Himeji weren’t my destination—I’ll definitely stay again. Thank you!!

The food quality is exceptional—everything we tried was truly delicious. The breakfast buffet is not only tasty, but the staff also keep it clean and well organized at all times, so you can enjoy it comfortably. The Room facilities are not brand-new, but everything—including the bathrooms—is thoroughly cleaned, making for a comfortable stay. From the doorman onward, many of the staff are incredibly kind and greet you with warm smiles, which makes you feel welcome. Rather than staying just to visit a theme park, this is a Hotel that makes you want to stay simply because you want to stay at Hotel Okura—a place full of heartfelt hospitality.