전국 × 고객 서비스 평가가 높은 호텔·료칸 - 576페이지

It was clean, and the living space was just the right size. The rate was comparable to a Business Hotel, so I decided to stay without hesitation. Like a condominium, it has a kitchen area, a washing machine, and separate bath and toilet facilities, so I felt it would be convenient even for long-term stays. I would like to use it again.

We used the Plan with two Russian meals. Not only was it very delicious, but it was also healthy with plenty of vegetables. The dining area and Room were clean, and the homey atmosphere made us feel relaxed. The surroundings are rich in nature, but there is also a shop just over a 10-minute walk away one way, so it is not too inconvenient. The owner is warm and welcoming—an Accommodation we would like to visit again.

With the No Meals Included plan, you can enjoy a great-value stay. They also provided us with a Room with a wonderful view, and we had a very comfortable stay. The bath temperature was just right—was it free-flowing natural hot spring water? As some other reviews mentioned, the kind manager seems to handle everything solo, from front desk service to cleaning throughout the property. I couldn’t help but worry what would happen if he were no longer there. Next time I’d like to stay longer, and I hope he’ll be treated well—perhaps by adding enough budget to hire two or three part-time staff members.

Smooth and efficient service from check-in, and the Accommodation provided a relaxing environment to spend time in. They also prepared various items for our dog, including cleaning supplies, which was very helpful. The meals were varied and well stocked, with generous portions, and we enjoyed them. The bedroom was also a spacious place where we could relax. Thank you very much.

This Accommodation offered pleasantly attentive service with just the right amount of distance, and we had a very comfortable stay. If you check the Facility details and amenities on the website in advance, I think you’ll find the price and service extremely satisfying. That said, the final road leading to the Accommodation is quite narrow, which was a bit nerve-racking… We booked a standard two-meal Plan, and both meals were delicious with plenty of river fish. It was my first time trying yamame trout sashimi, and even my son—who usually doesn’t like sashimi—was surprised and said, “I can eat this.” Also, just as other Reviews said, the kimchi (kakuteki) was outstanding. The bath at this Accommodation is not an Onsen, but there are 13 unique public baths just outside. Because of that, I felt that having an in-house bath where you can soak slowly at a comfortable temperature is definitely a plus. For rating purposes, however—since this is an Accommodation in Nozawa Onsen Village but not an Onsen—I deducted one star. Overall, this is an Accommodation with a very high level of satisfaction.

The staff were very helpful. The Facility is old, but it was clean and very pleasant.

A memorable Hotel where we stayed as a family. We stayed again for the first time in over a decade. The Room seemed to have been renovated, and compared to our previous stay it had a chic, more mature atmosphere. With an ocean view, the sound of the waves and wind and the calls of birds became background music—it was incredibly relaxing. The staff were also friendly and welcoming with warm smiles. We will definitely come back to stay again.

With both dinner and breakfast included, this price is amazing. When I mistakenly went to the main building, I saw a large selection of manga and thought I could borrow them, but it wasn’t possible in the annex. I would have been happy if manga borrowing had been available.

Both the entire Hotel and the Room are clean, and the amenities are more than sufficient. It’s conveniently located near the station, so I’ve stayed here many times. This time I stayed despite a rainy forecast, and when I asked the female front desk staff member—just in case—whether I could borrow an umbrella, she kindly lent me one with a 120-point smile; she felt like an angel. I didn’t use the bath (large public bath), so I left it at the standard three stars. I look forward to staying again.

It was a Saturday stay, but it was very good value. This time we booked with two meals included, and the food was delicious. I would like to stay again if I have the opportunity.

We stayed at this Hotel during a trip to Izu with my wife. Our first impression was excellent—every staff member was kind and courteous. The Hotel itself feels a bit old, but the Room, hallways, stairs, bathrooms, and dining area were all very well cleaned. From our Room we could hear the sound of the waves and enjoy a relaxing time. (We even saw a squirrel in the pine tree.) We were glad to spend such a wonderful time together as a couple. If we have another chance, we would definitely like to stay at this Hotel again.

We visited Lake Yamanaka again for the first time in a while on a family trip. The gas BBQ grill was very easy to use, and we enjoyed BBQ every night during our stay. There were three adults in our group, but it might feel a bit small for four people. The dog amenities were well stocked, including welcome treats, making this an Accommodation that is very dog-friendly. Our toy poodle also seemed to have a great time. With a great location and beautiful views, we could enjoy BBQ while taking in the scenery. Lake Yamanaka is right in front of the Accommodation, so we took morning walks and spent a relaxing time overall. We would love to stay again. Thank you very much.

Visited by motorcycle. I chose a Room without a bath or toilet, but the large public bath was available from 4:00 PM to 9:00 AM the next day, so it was not inconvenient. The bath was clean and spacious, and I could relax and soak. Motorcycles can be parked under the eaves, so there is no need to worry about getting wet from rain or overnight dew. I would like to stay here again when I come to Ofunato.

Although I was traveling alone during the cold season in February, the snow-covered garden view from my Room was wonderful and full of charm. Since it was cold, I really appreciated having a kotatsu, air conditioner, and even a gas heater, which made my stay very comfortable. Perhaps by chance, there were no overseas tourists during my visit, so I was able to enjoy the peace and quiet. I also enjoyed delicious meals served in my Room. The Accommodation is primarily run by Buddhist monks, and above all, I could truly feel their kindness and attentive care. They spoke to me about staying safe on the road as well, which made me feel genuinely calm and at ease. The morning service was indeed cold, but the atmosphere of the main hall lit only by votive lamps is something I will never forget. I was told, “Spring has its own special charms as well,” and I would love to return around that time with my family. Thank you very much.

I visited with friends on a trip. The green-themed glamping interior was adorable! We chose a meal-included Plan, and the Shiga beef barbecue for dinner and the bread for breakfast were delicious—the bread was enjoyed while watching the sunrise. The Facility staff were very friendly, making our stay comfortable! There were kiwi fruits growing on the premises, and we heard they might be ready to eat around November, so I’d love to visit again.

I stayed here on a solo trip to Naoshima. Around noon, I stopped by to store my luggage and rent a bicycle, and they told me my Room was already ready—so I was able to enter even before check-in, which I really appreciated. Both the Room and the shared spaces were stylish. In the shared area, there was a coffee machine as well as instant soup and miso soup available for guests to use freely. I could also choose nightwear, and they lent me towels for the nearby public bath “I Love Yu,” which was very helpful. Since my Room was right next to the shared space, it was easy to grab the breakfast bread (with butter and jam). The refrigerator in the Room had complimentary bottled tea and water, plus canned cola—truly attentive service. It’s within walking distance of Miyanoura Port and the island’s only convenience store, making it very convenient for sightseeing in Naoshima. I would definitely like to stay again.

This was my first stay, and the staff’s smiles felt genuine—not forced. Thank you to everyone for such a relaxing time. It was a Room that allows dogs, but there was hardly any animal or ammonia smell. We brought two dogs, and we were not bothered by any odor in the Room. Thank you for a wonderful time. I didn’t want to think about work starting again the next day. We’ll be back when it gets a little cooler.

Both the town and the Accommodation were pleasantly quiet. Rather than a place to “enjoy the Accommodation,” it felt like a place where, through your stay, you become part of Nara. If you’re looking for an Accommodation for sightseeing in Nara, the location is convenient, so I’d like to stay here again next time. There’s nothing particularly notable about the amenities, but there was neither shortage nor excess, which I think is good.

The bath was wonderful!! We were very satisfied. However, since I have trouble with my legs, I wished there had been a handrail on the stairs. If there had been one, I would give it six stars!! The proprietress was friendly and youthful—I couldn’t believe she already has grandchildren. The food was delicious, but one small disappointment: the simmered sea bream served at breakfast (from the night before) tasted great, but the presentation wasn’t very appealing. Personally, I prefer slightly stronger seasoning, but my husband was satisfied.

Since it was a No Meals Included plan, we were able to stay at a very reasonable price, and we could also use the wonderful dog run and pool. Throughout the Hotel, we could feel the staff’s kindness and consideration toward dogs, which made our stay very comfortable.