전국 × 고객 서비스 평가가 높은 호텔·료칸 - 547페이지

The building is undeniably old, but it was clean and well maintained. The staff were also very helpful. If the breakfast buffet had offered a few more options, it would have been perfect!

Excellent access to the Shiga-Kusatsu Road. The Room was spacious and relaxing. The Onsen was very pleasant. The staff were kind and made us feel at ease.

Everyone at the Accommodation was very polite and kind, and we had a very comfortable stay. The private family bath was also available by Reservation, which helped us relax and recover from our fatigue. The Room was comfortable as well.

A quiet Accommodation surrounded by nature, lovingly built by the owner—spacious, spotless, and with an amazing view. There is also a well-equipped BBQ hut in a separate building and a large dog run, so both our dog (a large breed) and our small children were very happy. We’d love to stay again.

Dinner was excellent, especially the fish called Aburakamasu. The open-air bath was very relaxing. The Room we were shown was clean, and the Ryokan staff were very kind. It was such a great Accommodation that there was nothing to criticize. I’m truly glad we stayed here!

The Room was spacious, and we were able to relax and stay comfortably. It is also close to West Lake, which is a great plus as you can enjoy a variety of activities nearby. The play area was large and the children had a great time, so I think this Hotel is an excellent choice for family trips. The steamed dishes were delicious as well, making it a very satisfying stay. We would definitely like to come back and stay again as a family.

I stayed here with a friend to cheer on my granddaughter at her mini basketball tournament. We arrived more than an hour earlier than the Reservation check-in time, but the staff kindly accommodated us. The parking lot was spacious and easy to use, and as soon as we got out of the car, we noticed the distinctive sulfur scent of an Onsen. Perhaps because there is no bath in the Room, there was plenty of space beside the beds in our twin Room, so we could spread out our luggage and still relax. One of the best parts was being able to use the connected Onsen Facility as many times as we wanted. After leaving our shoe-locker key, we were given a key for a larger locker in the changing room and entered through the women’s curtain. Amenities and both large and small towels were provided in the Room. Both morning and evening, local residents came to bathe as well, so it was easy to ask if we had any questions. There were baths at 41°C and 43°C, plus a cold bath, a bubble bath, and a sauna. It felt wonderful and relieved my fatigue. A 93-year-old lady in the changing room recommended a restaurant next to the Hotel parking lot called Fukufuku, where we had dinner. We enjoyed draft beer, plum wine sour drinks, highballs, and snacks such as thick kibinago tempura (silver-stripe round herring), kurobuta pork shabu-salad style dish, kurobuta gyoza dumplings, seafood carpaccio-style dish (thinly sliced), and chawanmushi (savory steamed egg custard). On our way back we stopped by Direx to buy red wine and cheese. When I asked at reception whether there was an ice vending machine available for guests’ use , they told me there is a kitchen on second floor where I could put water or block ice into chilled mug glasses then bring them back up to my Room. After 6:00 a.m., I took a walk of about 2 ,000 steps . A staff member suggested crossing Beppu Bridge first then returning via smaller bridge on other side; it made for lovely morning while looking at Sakurajima volcano . After another Onsen soak , I even enjoyed old-fashioned massage chair for @100 yen per 15 minutes . It was affordable stay that left me very satisfied . Saying “Amazing—so good!” , I headed off toward day two tournament venue . I would definitely like stay again .

I was worried about safety, but it felt fine even at night. You can walk to Tsutenkaku Tower. Around Tsutenkaku, you really notice how international the area is. It was a Room with two bunk beds. It’s a simple stay, and the Room, futons, and washroom/bathroom were all clean. I appreciated having loungewear provided. The front desk staff were foreigners, but their Japanese was excellent, so there was nothing to worry about. If you take the correct station exit, it’s about a 5-minute walk. I used map navigation, but it was still hard to find and I took a wrong turn, so it ended up taking more than 10 minutes—better to check the route in advance.

This Accommodation is thoughtfully designed with attention to detail throughout. However, it was a bit disappointing that the air conditioner wasn’t turned on before check-in even though one is provided, the Room lighting was dim, and there was no TV.

I was a bit nervous at first, but they returned my inquiry and I was able to stay with peace of mind. If there had been pajamas (loungewear) and a body-washing sponge, it would have felt almost the same as a typical Hotel. In fact, with the spacious layout, separate bath and toilet, and the ability to do laundry and simple cooking (having a full set of dishes was a big plus), I even thought this option was better if the price is the same.

It was conveniently close to the station, and having parking available was a big plus. I’d like to stay here again.

It exceeded our expectations! Everything was so spotless that it made us wish we could live in a house like this. The pool and BBQ were amazing, and we’d love to stay again!

A Plan with all-you-can-eat egg over rice (tamago kake gohan) and shijimi clam soup for breakfast. There were no side dishes, but the eggs and rice were delicious—I had three extra bowls. I also had three refills of the shijimi clam soup. I was very satisfied.

Brand-new and very clean. With free drinks and a well-stocked frozen food shop, you won’t have any trouble even if you arrive empty-handed. Everything you need is provided, including a refrigerator and microwave. There is also the Fukko Market along the bus route back to the station, making it convenient for sightseeing.

It feels newly built, and both the building and the Room are very clean. The front desk staff were extremely courteous, and I had a comfortable stay. There is also a large discount store nearby, so even though there aren’t any restaurants in the immediate area, it wasn’t much of an inconvenience. However, since there is no bathtub and only a shower, it may feel a bit lacking in winter. Also, I stayed for two consecutive weeks, and it was disappointing that several drinks in the vending machine were not restocked. Still, aside from those two points, this Hotel is one I would personally like to stay at again.

It was a clean and nice Hotel.

I stayed here during my visit to Soma City, Fukushima Prefecture, and it was even more comfortable than I expected. Having just opened on August 3, 2026, the front desk was beautifully decorated with many Phalaenopsis orchids, and I enjoyed the refined, well-designed space. All of the staff were kind and attentive, and I felt at ease from check-in to check-out. The location is also excellent—very convenient as a base for sightseeing or business. I was able to relax and recover from fatigue, making my time in Soma an even more wonderful memory. I truly feel this Hotel offers value beyond its price. If I have the chance to visit Soma City again, I would definitely stay here again. Thank you for your warm hospitality.

All the other guests besides me were international visitors. Many were travelers from Europe rather than Asia, and everyone had a calm, relaxed demeanor, which made my stay very comfortable. The bath was used as a private bath on a time-slot basis. I assumed this system might be in place because there are many international guests, but after trying it, I found it to be a wonderful luxury—allowing me to enjoy quiet, private time at my own pace. The meals were also excellent, making for a highly satisfying stay. This time I stayed in a Room with an irori hearth. It was spacious and full of character—a lovely Room—but perhaps due to the season, I noticed a slight damp, mold-like smell. Even in summer, measures such as lighting the irori for a short time to reduce indoor humidity might make the stay even more comfortable. Overall, it was very cozy Accommodation and one I would like to visit again.

This was my first stay here. The Room was beautifully designed and very comfortable. The open-air bath, a rock bath kept at the perfect temperature, felt wonderful at any time, and there was also a reclining bath where I could truly relax. The Japanese garden was also stunning and helped me forget the hustle and bustle of everyday life. The meals used plenty of local ingredients and were delicious. All staff provided very courteous service, and I would love to visit again. Thank you very much.