전국 × 고객 서비스 평가가 높은 호텔·료칸 - 53페이지

I checked in late at night and had given up on enjoying the hotel that day, but the soft-feeling water and soothing background music in the large public bath completely relaxed me, and I ended up soaking longer than usual. I also enjoyed a wonderfully aromatic decaf from the espresso machine in the lobby, then unwound and slept soundly. At breakfast, a different main dish from what I ordered was brought out, but when I mentioned it they promptly remade it and brought it to me. I happily enjoyed a hearty, delicious breakfast that made great use of Kyoto ingredients and flavors, felt fully refreshed from the day before, and checked out feeling energized. All of the staff were friendly, with warm smiles and gentle manners. The location is unbeatable—right in the heart of central Kyoto—very convenient yet quiet. Thank you for taking such good care of me! I’d love to stay again.

This was my first stay, and the Room was spacious and very relaxing. The in-room bath and open-air bath were wonderful and felt amazing. Dinner offered a wide variety of dishes, and I was full and satisfied—it was delicious. I’d love to visit again.

We stayed here to celebrate my sister’s 50th birthday. From the moment we made our Reservation, we were treated with consistently thoughtful and refined hospitality throughout our stay. The service was truly wonderful. Every dish was genuinely delicious, and we enjoyed a luxurious time—simply a happy space. As an aside, the elevator was surprisingly fast, making trips back and forth to the smoking room completely stress-free.

The sashimi boat platter at dinner was stunning and tasted amazing. Our whole family loved it, and we really enjoyed our drinks. Of course, the other dishes were delicious as well. Breakfast was a buffet, and the sashimi was excellent too. The sauna was very clean and relaxing. It opens from 4:00 a.m., so we could refresh with an early-morning sauna. We’d definitely love to come again.

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

We stayed with No Meals Included, but we were able to enjoy complimentary late-night ochazuke. The broth was rich and very delicious. There were three of us, and since the washing area for the private open-air bath was a separate shower booth, we ended up taking turns one by one. However, the Onsen itself and the mist shower were both very pleasant. Next time, we’d like to stay again with meals included!

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

Everything was spotless, and we had a very comfortable stay. The food was excellent—especially the sashimi, which was thick and delicious. It even included fugu sashimi, with my favorite skin served on the side, so I was completely satisfied. The bath was also thoroughly cleaned and truly pleasant to use. This time we couldn’t try the nearby Ryokan hot-spring tour, but we’d definitely like to do it next time.

I stayed here on a trip using the Seishun 18 Ticket. They upgraded my Room, so it felt spacious and I could relax. I left from Kyoto Station on the first train the next morning, and since this Hotel is right in front of the station, I was able to depart smoothly. Thank you for your hospitality.

This was our second stay, and we stayed with my elderly mother. We thoroughly enjoyed the conger eel dinner and the Japanese breakfast. We were also able to relax comfortably in the barrier-free private open-air bath. Thank you to all the Hotel staff for your courteous service.

I stayed for a few days on special business. The Facility is old, but it is kept clean. The cheerful voice of the male staff at the breakfast venue energized me as well. The free breakfast was satisfying, with Shinshu soba, inari sushi, a salad bar, and a drink bar! Having a large public bath was the best! Thank you very much for your kind hospitality.

In an atmosphere that still retains a Showa-era feel, I didn’t have high expectations, but it was wonderful for this price.\nThey even carried our luggage, and the meals and service were excellent. When I said I didn’t need dessert, they kindly asked if I’d like to eat it in my Room. All the staff were very pleasant. The Room was spacious and clean.\nThe food was delicious as well. The breakfast in particular, with its wide variety of options, was outstanding. I’d love to stay again just to have that breakfast rice porridge.

We stayed for one night during Silver Week. We traveled from Kansai to Okayama and Kurashiki, and this was our Accommodation for the trip. The location was very convenient for sightseeing in Kurashiki, just a short walk from the Kurashiki Bikan Historical Quarter. We arrived earlier than check-in time, but by paying an additional fee we were able to park our car, which was very helpful. We also saw quite a few cars looking for parking, so we could start sightseeing right away without wasting time. They also stored our large luggage, allowing us to explore Kurashiki hands-free. We stayed in a triple room in the main building. The building itself is not new and the bathroom was a unit bath, but everything was kept very clean and we were able to relax comfortably. With triple rooms, one bed is often a narrow extra bed, but here all three beds were spacious enough to sleep comfortably. We had dinner at the Hotel restaurant and ordered the steak course. It was very delicious. Since the number of dishes was modest, it might feel a bit light for young men or those who want to eat a lot. I think offering additional à la carte options could make it more satisfying for those guests. Breakfast was served buffet-style at the Hotel. There were many Japanese and Western options, and everything tasted great. I had seen in other Reviews that the curry is delicious; when I mentioned that, my husband and son went back for seconds and enjoyed it. For me, the pork miso soup made with Bizen miso was excellent—the aroma of the miso really stood out, and it made me want to try Bizen miso at home as well. The front desk staff and restaurant staff were kind overall and provided pleasant service, making this a truly enjoyable family trip. Thank you very much.

The location and facilities were excellent, and the large public bath was especially great. If I have the chance to stay somewhere else, I’ll look for Dormy Inn again.

We stayed as a family, and it was comfortable from start to finish! The building feels a bit traditional, but the inside is bright, and we could sense thoughtful attention to detail everywhere, which made it very relaxing. All the staff were pleasant, and the cleaning throughout the property was thorough. We wanted to play at the beach and also watch the sunset, so we worried about meal times—but it turned out to be unnecessary. While we were out, they prepared our in-room dinner, and for sashimi—where freshness is everything—they served it after we returned. When an announcement about the sunset played over the PA system during dinner, a staff member came by to turn off the grill so we could take our time watching from the rooftop bench. (You can also see it from your Room, but the view is better from the rooftop. To get there, you need to go up one flight of stairs.) At dinner we also enjoyed dancing grilled live abalone. (One didn’t move even after lighting it; when we mentioned it, they replaced it immediately, so we could eat with peace of mind.) I thought just the standard course might not be enough, but it was plenty. The bath was great because we had it all to ourselves. We also appreciated the lounge coffee and post-bath ice cream. Breakfast was filling and delicious as well. Overall, this Accommodation exceeded our expectations. There were many stylish places nearby and we debated where to stay, but I’m glad we chose Kaishu.

I’ve visited Isawa Onsen several times, and the baths have been great everywhere. The room was also spacious and comfortable, with a Japanese-Western style layout. Mars Winery is very close by, and we were able to tour it as well.

Before the end of the rainy season, it rained and we couldn’t see Mt. Fuji during our stay. The location was excellent, and both the dinner and breakfast buffets were delicious—we ate lots of great food, and beer was all-you-can-drink. The Onsen felt a bit lukewarm, and there was only an indoor bath with no open-air bath, but overall we were satisfied. In the Japanese-style Room, it was cold with the air conditioner and summer bedding, so we used a blanket from the closet. The pillows were low. The air conditioner was positioned out of sight, and the Room became quite dry while sleeping, so next time we turned on the humidifier in the corner of the Room. Being confused in the middle of the night was a small downside. There were water and coffee services at reception, an extension cord for charging in the Room, and Japanese sweets provided as well—these thoughtful details were much appreciated.

Although we work within the prefecture, we rarely have the chance to visit Hondo in Amakusa, and this trip finally made our wish come true. The staff were welcoming and made us feel comfortable with their warm smiles. The meals were delicious, and both the flavor and portion sizes were just right. When people think of Amakusa, they often imagine seafood, but there were also meat dishes, with a satisfying blend of Japanese and Western elements. We are originally from Osaka, and I’m sorry to say that we’re not fond of Amakusa’s sweet soy sauce. Especially for sashimi, we prefer Kikkoman soy sauce. We truly appreciate that you kindly accommodated this request. The room was very clean and relaxing, and we were able to unwind at our own pace. We also enjoyed a long, leisurely bath. Thank you very much for helping us make such wonderful memories—we would love to visit again.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

The pool in the courtyard had two shallow depth options, which were perfect for our 5- and 3-year-old children. They also lent out water guns, and having a swimsuit spin dryer was very helpful. At night, there was a free lottery next to the front desk and a small festival-style game area (paid, around 200 yen), and we felt they had really put thought into it. We were allowed to use our own handheld fireworks (not sold on-site) in the courtyard, and when we brought some, they kindly lent us a bucket filled with water and a lighter. Meals were served in the Room for both breakfast and dinner, with great portions and flavor—our whole family was very satisfied. The baths operated on a rotating schedule: the women’s bath was on the 4th floor at night and on the 3rd floor in the morning. The 4th floor did not have an open-air bath but did have a sauna. It was at a comfortable temperature that children could also use. The 3rd floor did not have a sauna, but it had an open-air bath, which we also enjoyed. The view from our Room was beautiful as well, and we were glad to be able to see the morning sunrise.