전국 × 고객 서비스 평가가 높은 호텔·료칸 - 521페이지

Considering the price and the Facilities, I was very satisfied. It was clean, and at this price there is nothing to complain about. Compared with a typical Hotel, there are a few things to note, but I think they are offset by the low price and the comfort of having an overwhelmingly spacious room. However, you will need to climb a narrow staircase up to the 3rd floor, so guests with concerns about their legs or knees may want to keep that in mind. I had a comfortable stay. Thank you very much.

The house still had that “new home” smell (in a good way), haha. It was very clean, comfortable for us, and we really enjoyed our stay. We also rented the washing machine, dishes, and even a BBQ set (about ¥2,000), and since everything was provided it felt easy and relaxing—just like being at home. They even had mosquito coils; such thoughtful touches… The bath (and sauna) are outside, but we didn’t use them because it felt like too much hassle. There is a small shower inside the house. If I had to mention any downsides: the hair dryer is a ReFa (known for not drying very quickly), and the razor wasn’t easy to shave with. Overall, we were very satisfied because we had such a pleasant stay.

There were not many Reviews at the time of Reservation, so I was a little worried, but this villa exceeded the price. Four of us stayed, and it was spacious enough. It’s relatively new, very clean, and well stocked with amenities. It’s close to the downtown area, so we had no trouble finding places to eat. The parking lot is also easy to use. We truly had no complaints, and thanks to this place we had a wonderful trip. We would definitely like to stay again. Thank you very much.

We brought our own food this time, but the BBQ Facility was fully equipped, so we hardly needed to buy anything extra. It’s helpful to bring small bags for food waste and wet wipes. We were also able to borrow a long down coat, and with the heater, it was comfortable outside at night. We stayed for a birthday, and they surprised us with a cake! The dome tent with an auto-lock was also very comfortable. The lighting was wonderful, and the starry sky late at night was beautiful and relaxing. We’d love to stay again. Thank you!

The shower room in the facility seemed to have clogged pipes, so I couldn't take a shower. However, there was an Onsen nearby, which was great. Additionally, the other services and amenities were excellent! I would definitely book again next time!

The staff was very accommodating, the Room and bathroom were clean, and I had a comfortable stay. I was even seen off at check-out. I would love to stay again if I have the chance.

We stayed here for a relaxing family trip with our three dogs. It’s in a very quiet location, and the Facility was clean and well stocked with plenty of dog supplies, so we were very satisfied with our stay. If I had to mention one thing, it would have been nice to have kitchen towels as well. This has become one of the Accommodations we’d love to visit again.

It was a wonderful Accommodation. The staff were especially kind, and provided attentive guidance and thoughtful care. The Room was more spacious and comfortable than we expected. I think six friends or family members can stay without any issues. We stayed with six adults and two toddlers. On the first floor, there is also a delicious pastry shop, and I highly recommend the ginger ale drink. It’s close to the Bikan Historical Quarter, making it convenient for sightseeing walks. It was quiet at night, so we had a very comfortable stay. If we visit Kurashiki again, we will make a Reservation. Thank you!

The reception staff was very pleasant and provided courteous service. The room was not spacious, but since it has tatami mats where you can take off your shoes, it feels relaxing. The bed was also comfortable! The fact that the bath, toilet, and washbasin are separate is excellent. The building itself is new and beautiful, but it was thoroughly cleaned and had a sense of cleanliness, so there were no complaints! As a special benefit for female guests, I received skincare products, which included a mask that helped with dryness. The station is also nearby, making it convenient, and it is quiet at night, allowing for a leisurely stay.

We’ve stayed here for two years in a row. It’s great because you can enjoy indoor activities even on rainy days, like the projector, karaoke, table tennis, and games. There aren’t many places where you can bring dogs, stay with a large group, and rent the whole place privately. There is a dog-friendly Plan, but I think our dogs would have been happier if there had been a bit more space than just a crate… It also would have been nice if puppy pads were provided, but overall it was such a fun place for everyone that we were very satisfied. We’ll come again next year. Thank you very much.

Rated 4 stars because, although the Onsen is nice, it requires reheating and you need to be mindful of making minimal noise when pouring water. The parking is free but can be hard to locate for first-timers, and there’s some distance to carry luggage. However, the owner was very friendly and welcoming, and the Room felt cozy like being at home, which made the stay enjoyable.

We stayed here during summer vacation with three families. The building, Facilities, and amenities were all extremely clean, making our stay very comfortable. The interior was stylish and lovely as well. We rented an optional BBQ set, but unfortunately it rained that day. We contacted them just in case, and even though it was a last-minute request, they set up a tarp for us the same day. We truly appreciated it, enjoyed a wonderful BBQ, and it became the best summer vacation memory. We will definitely be back. It seems Polar Resort has several vacation rentals in Karuizawa, so we’d like to try their other Accommodations too. Highly recommended.

We stayed with our child who is almost 2 years old. First, you can choose futons on tatami mats, so there's no worry about falling like from a bed. There is a toy corner where children can play, and a perfectly sized lawn area. The room is spacious and seems adaptable to various numbers of people and family compositions. Additionally, the food was very delicious. It might be recommended for those who are usually busy with childcare. The sunrise view from the room was very soothing.

Even though it was affordable, it was comfortable, with great Facilities and amenities. The food was delicious, and everyone was so kind—it was truly wonderful. I absolutely had to check in about 30 minutes early, but when I explained the situation, they gladly accommodated me, which helped a lot. Also, right after check-in I went to a neighboring prefecture and wasn’t planning to return until late at night, but they were able to accommodate that as well, so I could come back without worry. Because of a chronic condition there are many foods I can’t eat, so I usually give up on Hotel breakfasts—but they carefully asked which seasonings and ingredients were safe for me and prepared a breakfast I could eat with peace of mind. I was so happy, and it was really delicious. This time I went out during dinner hours and couldn’t have dinner here, but if I have the chance to stay again next time, I’d love to try it. Also, since we had a rental car this time, free parking was very appreciated. But it’s also very close to the station, so next time I’d like to come by train and enjoy visiting different Onsen or playing in the river as well. Thank you so much for such a relaxing stay.

I wasn't very fond of saunas myself, but since my wife likes them, we chose this property. At first, I thought it would be fine if only my wife used it, but I was surprised by the facility's completeness and decided to give it a try. It was incredibly pleasant, and I was able to enter the cold bath smoothly, which felt amazing!! I would love to visit again! Thank you very much!!

I stayed with my wife's mother, making a group of three. It was an excellent property where only one group can stay per day at a restaurant converted from a 200-year-old samurai residence. The dinner was luxurious and delicious, and the president personally came to greet us. After the meal, the chef also came to greet us and shared some stories, making it an impressive dinner. The male staff on the first day and the female staff on the next day were both polite, well-mannered, and knowledgeable, making our stay at the property very pleasant. If there is an opportunity, I would like to stay again. Thank you very much.

We stayed with two preschool children. After a long trip, the kids were irritated by the time we arrived at the Accommodation and in a bad mood. They were fussy, so we couldn’t make progress getting dinner and the bath ready…!! Our lifesaver was the Fire TV. Just for today, we made an exception—and being able to play Anpanman on YouTube helped keep them calm, so we were able to get through the day without any issues. Also, since we didn’t have to worry about other people’s eyes, it was a very satisfying stay for families with children. The building itself seems to be fairly old, but it’s well cleaned so it didn’t bother us. The route to the apartment has many side roads and narrow streets, and parking was a bit difficult for a family car. If you’re not confident driving, please be careful.

Booked this private villa with a sauna for a relaxing getaway with a sauna-loving friend. On the day of check-in, the entrance code was sent via email. As it was our first time, we were slightly worried if it would arrive, but everything went smoothly. The sauna is listed as suitable for up to two people, but realistically it's more comfortable for one person. Enjoyed maximum sweating with Löyly and refreshed with Yatsugatake's natural spring water! All other facilities and amenities were new and clean! Spending time freely with a close friend in such comfort is the ultimate luxury.