전국 × 고객 서비스 평가가 높은 호텔·료칸 - 510페이지

A perfect accommodation where you can wake up and check the waves of the beautiful Shirahama sea. Please note that there are no room wear provided, but bringing your own sweatpants will solve this easily. If there are no waves or you arrive early, you can enjoy food and drinks at the café downstairs!

It was a private room, but there was no TV in the Room. I was able to relax without worrying about time in a different environment from usual. It's a distance that can be done as a day trip, but if I have time, I would like to visit again.

The service at the reception was excellent even though I checked in at 11 PM, allowing me to have a pleasant stay.

Dinner was served in the Room, and the sashimi was fresh and delicious, with a sweetness that highlighted the quality of the fish. The boiled octopus, seasoned simply with salt, was tender and flavorful. However, it was disappointing that the bathroom in the Room had a strong unpleasant smell, possibly from not being used for a long time. Next time, I would love to try fugu in winter!

5-minute walk from Hanshin Shinkaichi Station. There is a convenience store nearby. Please note that the entrance is up the stairs. Please hold the handrail and go up slowly. It is a homely guesthouse.

I stayed overnight for an early morning flight to Miyako Island. It's about 1,500 yen by taxi from Naha Airport. It's one of the hotels close to the airport. The hotel feels like an apartment.

During my dorm stay, a foreign guest was talking on the phone in the Room, but when I contacted the crew they responded immediately and it became quiet afterward. The kitchen was clean and easy to use. The shower room had great water pressure. It’s within walking distance from Hankyu Arashiyama Station, and the nearest bus stop is close as well, so access is convenient. If you buy food at the convenience store near Hankyu Arashiyama Station, you won’t really need to go out again. The bed mattress is on the firm side. I was on the lower bunk, and there was a gap between the bed and the wall, which made it possible to sit on the bed—something I really appreciated because I have trouble with my legs. The toilets were also clean. Free coffee and tea were a nice touch. It was also great to have a window that could be opened; waking up with morning light felt wonderful. I heard there are mixed-gender dorms, and I was surprised when a man came in right behind me at the moment I entered the door code and opened the door. He noticed right away and left, but it would be helpful if doors were clearly labeled “Ladies Only” or “Mixed.” Breakfast starts at 9:00 AM at an affiliated café, which was a bit disappointing time-wise, but it was delicious and relaxing—truly excellent. I’d like to stay again next time. The crew were cool but kind. Some noise late at night felt unavoidable. It’s new, stylish, and recommended.

We stayed as a family of four. The open-air bath on the rooftop was a natural hot spring, and it was very pleasant. Since there were fewer reservations, we were able to use the private bath twice. The dinner course used local ingredients and was very delicious, and we were full after ordering additional cheese fondue. The master's explanation of the cuisine and onsen was very detailed, which doubled our enjoyment. There is a footbath in front of the hotel, and it is also close to the famous open-air bath "Sunayu," so we were able to enjoy it at a leisurely pace. Also, there are three cute cats inside the nearby Onsen Museum. It's a must-see for cat lovers.

Shuttle service from the pier to the accommodation was provided! The stay included two meals, and dinner was served at an on-site izakaya with warm, local dishes. Just when I thought it would end with fish, a pork fillet steak was also served, which was very satisfying! It was a bit disappointing that I didn’t check if the shared bath allowed morning showers. I also enjoyed local sake, making it a very pleasant accommodation experience.

Close to the business destination and the most affordable option in the area, I chose this accommodation for a rare opportunity to stay at Arima Onsen. Although I was slightly concerned due to unclear reviews and parking inquiries beforehand, the customer service was excellent—polite and kind. They also promptly issued a proof of stay upon request, which was very helpful. Guests staying at Hataya can use the onsen at Kamioobo, and their guidance regarding this was very thorough and pleasant. The onsen itself is old but atmospheric, located in an underground-like setting. Since it was late at night when I visited, there were few people (I had it all to myself), making it a relaxing experience. The guest room in the accommodation was clean and well-maintained. Being sensitive to smells, I appreciated that there were no unpleasant odors—just a traditional Japanese scent that added charm. The location is excellent: about a 3-minute walk from the famous Kin-no-Yu bathhouse, with convenience stores nearby as well as restaurants and souvenir shops within close proximity. As for drawbacks: - The smoking area is only available in a narrow space near the entrance, which could inconvenience those entering or exiting. - The walls are quite thin; sounds from neighboring rooms are noticeable, requiring extra consideration not to disturb others. - While there’s a desk and chair provided on wooden flooring near them (which amplifies noise), combined with limited space due to having a refrigerator nearby made working challenging—I ended up using the low table instead. This place may not be ideal for business purposes but poses no issues otherwise for leisure stays. Lastly—and not specific just here—accessing parking by car requires caution as roads in central Arima Onsen are narrow; pre-checking directions thoroughly is essential since some paths can make maneuvering difficult if you get lost. Despite listing several concerns above, my overall experience felt like an escape from daily life—it left me appreciating its charm even more after returning home!

They kindly explained everything in detail. The Room and futon were clean and comfortable!! I could hear other guests, but it didn’t disturb my sleep!! Thank you very much!! I’d love to stay again.

I usually stay in hotels as I am not a fan of camping or glamping, but this time I had no issues at all. Although I was initially concerned about the restroom and bath being separate, they were very close by, so it wasn't a problem. However, it might be slightly challenging for families with small children. The staff were extremely flexible and accommodating, which I greatly appreciated. While we originally planned to eat outside, we ended up ordering pizza and pasta from the on-site café and had them delivered to our room. The pizza was much larger than expected and very satisfying. We ordered peperoncino pasta as well; it was a bit spicy, so it might not be suitable for children. Since it was winter, the wind from the lake made it slightly cold, but visiting during a more pleasant season could make the experience even better. The sound of the water surface was soothing throughout our stay. Thank you for your kindness! We look forward to visiting again in the future. The Onsen could be reserved depending on availability; during our visit, we were able to enjoy private use of it. One minor concern: while walking around at night near the cabin area, some bare tree branches came close to my face which felt a bit scary. It might be harder for children to notice such things—addressing this could ensure greater safety moving forward!

They are very kind and responsive if children get injured or if anything happens! It was an accommodation where you can fully experience the warmth of the island. There’s nothing much around (haha), but the scenery is great, the breakfast was hearty, and it’s perfect for escaping from your tiring daily life to something extraordinary!

The Accommodation was thoroughly cleaned and well maintained, and we had a very comfortable stay. There were two baths (one large and one small). Depending on how busy it is, the system may vary, but during our stay we didn’t need a Reservation—we simply locked the door and used it when available. Our whole family used the larger bath, and the kids loved it. The bathroom was sparkling clean and felt great to use. Even the bath ceiling looked new, with panels properly replaced and everything spotless. The toilets were also very clean! We’ve stayed at many Accommodations, but it’s rare to find one managed to such a high standard of cleanliness. Breakfast was delicious home-style cooking. The portion size was just right and kept us full for a long time. We had a beautiful view of Mt. Fuji from our Room—and also from the dining area. We were impressed by the location as well. We chose a Plan without dinner, but please note that nearby restaurants close early. There seems to be an izakaya, but since we were traveling with children we skipped it this time. For dinner itself, there’s a 7-Eleven nearby so you can manage. The host couple were very kind, and we’d love to stay again! Thank you very much!

I stayed at this accommodation last year and was impressed with the excellent service, which made both me and my dog very happy. This year, I had the chance to visit Hakodate again and stayed here once more. I was delighted that the owner remembered us! The amenities are so well-prepared that you can stay without bringing anything. Since only one group is accommodated per day, both my dog and I were able to relax comfortably. I would love to stay here again!

We received the entrance password in advance, but there was no staff inside. We were required to take face photos and register passports and addresses for each member, which was frustrating and took several attempts. The entryway is very small, so it was difficult for five people with suitcases to enter the Room. The stairs were also very challenging. To catch the first train to the airport, we had to cross a bridge and walk quite far to reach a ticket gate with an elevator. Please be aware.

Thank you. As a repeat guest, I always stay here. This time, a new Western-style room was added, and I was curious to see how it would be. I was impressed by the attention to detail in the design of the bed, sofa, walls, and artwork. The accommodation has always offered great drinks, Onsen experiences, and heartfelt hospitality. Seeing everyone at the accommodation working hard gave me energy as well. There are still areas in this region that will take time to recover fully. To support Noto Peninsula together with everyone else, I look forward to enjoying delicious meals, Onsen experiences, and heartfelt service again in the future.

I enjoyed relaxing while gazing at the expansive countryside right in front of me. The gentle breeze made me forget the intense heat below, and it was absolutely perfect.