전국 × 고객 서비스 평가가 높은 호텔·료칸 - 488페이지

We stayed as a group of two adults and three children (two elementary school students and one preschooler). The accommodation had two sinks, two showers (no bathtub), and two toilets, which was very convenient. There was a large table, kitchen, dishes, refrigerator, microwave, etc., making it perfect for the five of us to enjoy breakfast or late-night snacks together. Having the spacious one-floor layout all to ourselves allowed us to relax comfortably. It’s within walking distance to Okaido and conveniently located near Dogo Onsen and Matsuyama Castle by car. The owner was very kind, making our stay feel safe and welcoming. The children enjoyed using their beds as if they were private rooms. They spent their free time reading the provided manga on their beds or in the hammock. We are so glad we chose this accommodation!

The parking lot was spacious and convenient. There is also a supermarket right next to the Hotel, making shopping very convenient. I enjoyed the breakfast pastries and coffee as well. Thank you very much.

We enjoyed a one-night, two-day stay with sauna, BBQ, and a campfire. Although we were worried that the BBQ and sauna might be cold due to the season, the campfire made it comfortable and enjoyable! The Facility inside was well-equipped, making us wonder if it was really okay to use it at this price. We would love to stay again if we have another opportunity!

Located on the outskirts of Arima Onsen town, this accommodation offers a quiet and peaceful environment. Although it was slightly early in the season and the autumn leaves had just started to change color, it was a place that made me want to visit again.

Great value for money and an excellent location. It was a bit hard to find using the navigation system, but the Hotel’s Facilities had all the essentials and were convenient. If I have the chance, I’d definitely stay again... The staff member at the front desk during check-in was very kind. Thank you.

It would have been perfect if there was a bathtub instead of just a shower!

The Facility is extremely new and clean, so I had a very comfortable stay. There is a fragrance corner at the entrance, which is a nice touch. It’s conveniently located near the station and also close to a convenience store. Nothing felt lacking, so I’m satisfied with what you get for the price.

We stayed as a party of two. We checked out early at 6 AM to go sightseeing nearby, and we were delighted to be allowed to take breakfast bread and yogurt with us. Thank you so much! The yogurt was delicious, which made me even happier. The staff's friendly service made for a wonderful stay. The bathroom was clean, but seeing that it was shared by both genders gave me some hesitation (there were hairs left on the chair...). Considering the very affordable price, having such a spacious bath and even private family baths available was greatly appreciated. Although many booking sites mentioned there were no hair dryers in the Facility, I can confirm they are provided! The dryer had decent power and was very helpful. The sound of people climbing the stairs echoed quite a bit. Also, hallway noise could be heard from inside the Room due to thin walls, so as someone sensitive to noise, I’m glad I brought earplugs with me. While it’s often noted that there is no air conditioner in the Room, during this season it wasn’t an issue—I could comfortably sleep under blankets. It seems like ventilation from central air conditioning kept things cool enough. There were some small insects around; however, given the natural surroundings of this location, it felt understandable.

The service was incredibly kind, attentive, and wonderful! Even after checkout, you kindly saw us off until our car departed—thank you very much. The all-inclusive plan also offered a great selection of drinks and snacks, which we truly appreciated. The breakfast kama-age udon was a fun hands-on experience and tasted great. The in-house Facility was well maintained and very clean, making our stay comfortable and pleasant. We also enjoyed the stylish interior design—it had a unique feel unlike other Hotels. This has become one of the Hotels we would love to stay at again! Thank you very much.

The building is old, but you can really feel the staff’s thoughtful efforts to make up for any inconvenience. I’d like to stay here again.

I was traveling solo using public transportation. Since attending the Yokagura required an overnight stay, I stayed here. I was a bit worried to find there were no sleepwear due to my lack of checking in advance, but I had loungewear with me so it wasn’t a problem. It’s close to Takachiho Shrine, which made it easy to enjoy the Yokagura.

We stayed here for the first time for his birthday! The unattended check-in was smooth and easy. The Room was on the second floor—up the stairs—and it was there! It was clean and spacious, just like in the photos! He was happy too. Thank you very much.

I stay here every year. The staff are always kind and wonderful. Thank you as always!

The kind owner couple and their dog live in an area on the opposite side of the hallway from the guest space. The toilet is shared, but we couldn’t hear any household noise at all and had a very comfortable stay. At check-in, they suggested local restaurants without being pushy—just the right amount of information based on what we wanted. The comfortable sense of distance was really nice. It was a bit disappointing that the toilet doesn’t have a bidet seat.

I stayed at the accommodation and had a very relaxing time in a room with a sauna, which allowed me to unwind comfortably. The entire facility was well-cleaned and had a sense of cleanliness, while the interior and terrace were stylish and offered a calm atmosphere for a pleasant stay. The view of the ocean from the window was soothing throughout my stay. Being close to the sea made it attractive as I could enjoy swimming anytime if I had free time. Amenities like water dispensers were well-equipped, ensuring no inconvenience during my stay. The only concern was that the road leading to the facility is narrow with steep slopes, so caution is needed for large or low-clearance vehicles. Other than that, it was an incredibly satisfying experience, and I would love to stay again at this wonderful accommodation.

The Room, toilet, and bathroom are spotless. Ideal for business stays. I’m a repeat guest.

Thank you very much for everything. Was it my first time staying at a pension in 40 years? We have stayed at many Ryokan and Hotels, but the meals here were outstanding. At our age we can’t eat large portions anymore (laugh), so having small amounts of truly delicious food was perfect for us. We were very satisfied with both dinner and breakfast—we even felt compelled to express our thanks from our side. The private bath exceeded our expectations, with everything prepared, even a body-washing towel. My husband, who is usually quite strict in his opinions, gave full marks for the food and said he would definitely like to return. We hope to visit again in autumn. Thank you as well for seeing us off when we left. Thanks to the warm hospitality of such a lovely couple, we departed feeling wonderful. Please take good care of your health and continue running this wonderful pension for many years to come. Thank you again. My husband loves golf more than anything—so next time, we would be delighted if he could chat about golf with the owner as well.

Great location with a stunning view of the golf course and mountains from the window. The amenities were excellent, and with a large public bath included, staying for under 5000 yen per person was fantastic! I would love to stay here again.

We took a one-night family trip with our second-grade son. Just as the high ratings suggest, we’re glad we chose this Accommodation. The staff were very kind, and the food was so delicious it made us say “wow.” Our child was happy playing with the provided toys and games. Also, the chilled barley tea prepared in the Room was a nice touch. The scenery felt like being in the middle of a forest. However, in the bathroom, the blinds blocked any view outside, and we were a bit concerned about stains on the white wooden slatted mat. We made great memories exploring a limestone cave (there was a 100-yen discount coupon per person at this Accommodation), having lunch at the restaurant by Okutama Lake Dam the next day, and enjoying our train trip. Thank you very much.

We stayed here for a four-generation family trip. The Room was clean and spacious just as shown in the photos, and the Facility was flawless. We also ordered a sashimi platter for an additional fee, and both the taste and portion size were excellent. If I had to mention anything, the mountain road on the way to the Accommodation is quite steep, and it’s an environment where insects are likely to appear.