전국 × 고객 서비스 평가가 높은 호텔·료칸 - 481페이지

We stayed for 2 nights and 3 days during Golden Week with my daughters and our pet rabbit. The sound of the stream from Reisenji River in front of the room and the chirping of small birds created a refreshing atmosphere, allowing us to spend our time peacefully. The meals were delightful, featuring dishes like mountain vegetable tempura, homemade tsukudani, green onion sauce, garlic-flavored grilled chicken skewers, and the specialty rainbow trout somen fry. We enjoyed every dish so much that we emptied the rice container. Each dish was explained to us in detail, and we felt warmth from the hospitality provided by your family. The Onsen was slightly lukewarm, perfect for a relaxing soak that left our bodies warm afterward. The private family bath with free-flowing hot spring water had an abundant supply and was truly enjoyable. Additionally, we could use the public bath right across from the accommodation for free to fully enjoy more Onsen experiences. This trip came right after a busy first month of the new fiscal year for our family; it felt like returning to a relative's countryside home where we could unwind and recharge ourselves completely. With limited accommodations available that allow pets to stay together in-room with meals served there as well, this place is incredibly appreciated! We would love to visit again!

An Accommodation you don’t want to tell anyone about—you hear that a lot, right!? I’d always wondered if such a place really existed. Well, it does. It’s ama-oto. You’ll understand once you stay—there are so many thoughtful touches that anticipate what you need. It even made me want to live there. Thank you so much, host! I’ll be back!

Enjoy delightful conversations with the friendly owner and spend time with adorable cats. Such a charming accommodation is truly rare! The carefully prepared breakfast, both Japanese and Western styles, was absolutely delicious and impressive! The room was comfortable, and the bed provided a great night's sleep. Unfortunately, the weather didn't allow us to use the hammock this time, but next time I’d love to relax on the terrace or stargaze. I will definitely visit again! Thank you so much!

Thank you for hosting us with the yakiniku set included. Although it rained and some of our plans changed, we had a very fulfilling day with the tent sauna, cold plunge bath, table tennis, and BBQ, and we were very satisfied. We would love to stay again.

The room is clean. Breakfast is delicious. The front desk staff provides polite guidance and has a pleasant demeanor. I look forward to staying again.

Stayed for business. The Room was spacious enough and fully equipped with a two-door refrigerator, an IH kitchen, a drink server (coffee, water, and green tea), and a washing machine (with powdered detergent) in the Room. Shampoo options included Tsubaki and LUX, and the bed with a Sealy mattress was very comfortable. If I have work nearby again, I would like to stay here again.

The staff were incredibly kind and helpful. It was a very clean guesthouse, with both dormitory Rooms and private Rooms, and I stayed in a private Room. The Room was clean and spacious. The bath and toilets are shared, but they are very clean. Shampoo and other toiletries are provided. There is also a water dispenser, microwave, etc. There are paid washing machines and dryers, and you can borrow bicycles to get to the nearby supermarket, so it’s convenient for long stays as well. I would like to stay here again.

I stayed at the accommodation with the purpose of dining and taking photos at "BLUE DINING AITSURA" on the first floor. Despite the heavy snow, it was very convenient as I could dine and take photos right after going down the stairs. The shower and toilet were newly renovated and very clean. The stairs were a bit challenging for someone my age, but everything else was very quiet and excellent.

Having stayed in Bise before, I already knew the atmosphere, and when I found this Accommodation right in front of Bisezaki—where you can snorkel—I was immediately Done. I had planned a Multiple Night Stay for 2 nights, but a typhoon canceled my flight and it ended up being just 1 night, which was disappointing. Still, this Accommodation exceeded expectations in every way and I was completely satisfied. Needless to say, the location is amazing, and everything about the Room—from the facilities to the cleanliness—was excellent. The warm hospitality of the owners (a couple?) was wonderful as well. Drinking a beer by the sea while watching the sunset and listening to Okinawan songs… there are no words. And what could easily be called the main event: stargazing! A sky full of stars. I will definitely stay here again to see Bise’s ocean and starry sky!! Since it was only 1 night and I had plans to go to Minna Island on checkout day, I checked out while holding back my strong desire to swim in Bise’s sea one more time. Next time, I’ll stay for multiple nights and truly relax.

We stayed here during the Golden Week holidays. In a quiet space far removed from the bustle of everyday life, we were able to relax at our own pace while soaking in the private Onsen. Thoughtful touches could be found throughout the Accommodation, and both dinner and breakfast were heartfelt and delicious, featuring an abundance of Shizuoka’s seafood and mountain produce. The sake tasting was excellent as well, and we also appreciated that the kamameshi we couldn’t finish was carefully made into rice balls for us. While eliminating anything unnecessary, the Accommodation still felt luxurious, and we truly enjoyed the attentive yet never overbearing service. Thank you very much!

We stayed for 2 nights with 2 people and used a rental car. It was a private room. The parking fee was an unbeatable JPY 700 per day. Everything we needed was provided, and it was more than sufficient as a guesthouse. The futon was long, which was great for me since I’m tall. There is a spa and an outlet mall within walking distance. It would have been even better if the price were a little lower.

The crew plays with the children and provides excellent hospitality. The meals, featuring locally sourced ingredients, are incredibly delicious!

Thank you very much for your hospitality the other day! The Facility is old, but the toilets and washbasins were new, and the Room’s air conditioner was also new, which was great. Breakfast was excellent—the rice was exceptionally delicious, the pork soup (made without miso) was wonderful, and the other side dishes were also tasty. This is an Accommodation I would love to stay at again next time. Thank you very much.

It was a very clean Ryokan. I could walk around barefoot comfortably and had a pleasant stay. They provided black tabi socks for indoor use, but since they were unisex, the men’s size seemed small (lol), so I stayed barefoot. The meals were just as described in the Reviews—very satisfying. Each dish was carefully prepared and delicious. I’d love to stay again. Thank you for taking such good care of us.

We stayed for two nights, and for dinner on the second night they kindly substituted Tajima chicken and scallops for the sausages. Everything was delicious. The skirt steak had no odor at all, and it felt like they source very high-quality meat. The service was also very polite and helpful. At night, we could lie back in chairs and watch the starry sky—we even saw two shooting stars.

Comfortable. I had no issues. There is a gas dryer, so maybe outdoor drying isn't necessary, but I thought it would have been even better if there was an option to dry clothes outside on the balcony.

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!

The Room was spacious, and the kitchen was also large enough and very clean. Most tableware and utensils were provided, so we hardly needed to bring anything. The refrigerator had 2L of water and seasonings (salt, pepper, sauce, soy sauce), which we were able to use. About 30 minutes to an hour after checkout, a staff member called to let us know we had left something behind. Since it was difficult for us to return, they arranged to mail it to us. We truly appreciate their prompt and courteous assistance. Thank you very much. We would love to stay again if we have the opportunity!

It was my first time using the Property after learning about it. 15 tatami mats with an open-air bath. Spacious, very quiet, and relaxing. It's nice to lay out the futon by yourself. There is a slight musty smell, and since it's in the mountains, mobile reception is poor, so I would like WIFI available in the Room. *Another site mentioned in a Review from March 2024 that they were investigating the cause of the WIFI not connecting, but it still doesn't connect. The food was delicious. Meals are served at the venue, but with a maximum of five groups staying, you can enjoy your meal leisurely. As for the Onsen, it's set slightly lukewarm. You can enjoy it for a long time while listening to the murmuring of the river. It's unfortunate that the washing area is behind the sauna's cold bath, and if someone who isn't careful uses it, a large amount of cold water flows through. Even after checkout, you can use the Onsen until it closes, so you can enjoy it for a long time without noticing the time passing. I think I will use it again.

Very satisfied! The staff were very kind and it was a great experience. I stayed in a room with a TV, but I couldn't quite figure out how to use it, so I barely watched it. I think a room without a TV would have been fine for me. It would be better if the handwashing area near the campfire was easier to find. I had to go back to my room once to wash my hands... The next morning, I noticed there was a handwashing area in the parking lot.