전국 × 고객 서비스 평가가 높은 호텔·료칸 - 454페이지

Thank you very much for staying with us. We were impressed by your prompt and courteous responses to our various questions. We hope to welcome you again in the future.

We stayed this time with three dogs and three adults. The location, Facilities (sauna, pool, garden), and layout were all flawless. We had some concerns about a long stay with three dogs, but we were able to spend an amazing time without any inconvenience. We’re also truly grateful that you welcomed us so kindly, especially since many places do not allow stays with three or more dogs. It’s right near a popular seafood restaurant in Tateyama City, so being able to pick up a numbered ticket first and then wait back at the Accommodation is a big plus. There are nearby spots for surfing, golf, fishing, snorkeling, and swimming in the sea, and there are plenty of places around here for running and walking—these were major deciding factors for us. We would definitely love to return, and above all, it’s highly recommended for anyone who wants to relax while traveling with dogs. (It’s great even if you’re not traveling with dogs.)

We stayed at this accommodation for one night and two days to celebrate my husband's 60th birthday with our family. It was our first time staying with our two beloved dogs, but the spacious garden and pool allowed us to relax without encountering other guests, providing a safe and peaceful experience. The facility was exceptionally clean, with stylish interiors and thoughtful details in every appliance and amenity that reflected the owner's care. We enjoyed karaoke and watching movies on a large screen, creating wonderful memories as a family. This time, we prepared homemade dishes like paella, barbecue, and pizza indoors; however, the separate barbecue facility was fully equipped with everything needed. At night, we gathered around the firepit to enjoy ice cream while stargazing—a truly magical experience. One night felt too short for such an enjoyable stay; next time, we hope to stay for two or three nights to fully unwind. The accommodation is also ideal for workations, and we're looking forward to enjoying the pool during summer visits as well. Before our stay, the owner kindly answered all of our questions in detail. Although check-in and check-out were self-service processes, it felt very secure thanks to their support beforehand. Maintaining such cleanliness and management must be challenging—I would like to take this opportunity to express my gratitude for allowing us to use such a wonderful facility. This is truly an amazing place that I am certain we will visit again!

During this stay, I also tried the optional “Earth Sauna,” and it exceeded all expectations. The gentle heat felt like being wrapped in soil—soft on the skin, yet warming you thoroughly from the core. It was clearly different from a typical sauna, with a deep warmth that lingered long after. During the outdoor cool-down, I felt at one with the quiet natural air and experienced such complete relaxation that I couldn’t think of anything else. And then there was the tea sauna. With each löyly, the refined aroma of Asamiya tea filled the space, soothing with every breath. The heat was mild, and the balance of fragrance and humidity was perfect—it felt relaxing even to the mind. There is also a Shigaraki ware gallery inside, and being able to purchase pieces is another highlight. It wasn’t just about saunas—it was a stay where you can truly experience Shigaraki culture. Being able to enjoy two completely different sauna experiences within the same Facility is pure luxury. This wasn’t just about sweating—it was an “experience sauna.” I will definitely be back again.

I stayed here in midsummer, when the high was 35°C! The air conditioner was limited to 25°C, but even at 25°C it cooled the room well. The view from the bed was amazing, and although we decided on a campfire at the last minute, we were able to purchase what we needed and had a wonderful stay at this Accommodation. A supermarket is also nearby by car, and since you can cook here, making ajillo and salad became a great memory.

We stayed with our 0-year-old baby. The Facility was very clean and had a special, out-of-the-ordinary feel, so we were able to spend a wonderful time. We also ordered dinner at the Accommodation, which allowed us to relax and take our time. The shabu-shabu was delicious as well. All of the staff were truly kind and welcomed us warmly. It was our baby’s first trip and overnight stay, and it became a very happy memory. Next time we stay, we hope for clear skies so we can see the stars!!

We stayed with a family of five and two dogs. The Accommodation was spotless, filled with the scent of hinoki and other woods, and equipped with the latest appliances and very comfortable bedding—everything was excellent. In the garden, not only our dogs but also the kids enjoyed playing catch; it was clean as well. The nearby river had beautifully clear water, and for the first time in years we spent a long time enjoying it together with our children. Breakfast was carefully prepared and absolutely delicious. We will definitely come again.

We were able to stay as a family of three in the grass-roof cottage we’d been eyeing on Instagram. At the end of a slope winding through the trees, the cottage came into view, and our child was thrilled. The open-plan living room has large windows with soothing greenery stretching out before you. Our child ran up to the second-floor bedroom, dove onto the comfy bed, and excitedly declared, “I’m sleeping here tonight!” There were three bedrooms, each with two beds. When we went for a walk around the garden, countless flowers were in bloom and it felt like a small village surrounding a pond. There’s a Baby Troll house and a Yoshibo house, and you can even go inside. The stamp rally is fun too—collect all six stamps in the garden while checking the map, reach the goal, and you get a reward! At the back of the garden there’s also a wooden deck where you can relax at your leisure. Enjoy coffee slowly—or like me, unwind with a beer while taking in the view. While we adults took it easy, our child had little adventures around the pond—chasing dragonflies and butterflies, spotting fish in the water, even trying to catch frogs—and looked like they were having an amazing time. In the evening: BBQ! This time we brought our own ingredients and borrowed the BBQ set on the terrace. My wife and child were both delighted. At night, the garden illuminations were beautiful—and there was even a large glowing tree! If it’s this stunning in summer, winter must be even more magical. I can’t help imagining it becoming a romantic spot for couples on winter nights… just my own daydream (laughs). The next morning, we used our stay perk ticket to buy bread at Kanel Bread across from us and enjoyed breakfast on the garden terrace—such an indulgent moment! Inside this Accommodation there’s a kitchen where you can cook. It had that coveted BALMUDA toaster and kettle; plus tableware from Arabia—irresistible for anyone who loves Scandinavian style. Even small touches made us happy: Sekkisei amenities and a ReFa hair dryer—each detail was exciting. When we went to reception for check-out, we couldn’t take our eyes off all of souvenirs—we wanted everything as keepsakes. Our child chose a dwarf piggy bank. Everyone on staff was kind and thoughtful as well; thanks to them we could truly relax and enjoy some luxurious downtime without any worries. We heard that grass roofs change their look with each season: green from spring through summer, brown in autumn, then pure white when snow falls. We’d love to come back again in another season.

I made a Reservation because I wanted to experience life in Kyoto in a traditional machiya townhouse renovated from a 100-year-old historic building. Another deciding factor was the great location—just a 10-minute walk from Kyoto Station—making it easy to reach any sightseeing spot. After staying, I found it even more spacious than expected. It’s an Accommodation that preserves the charm of its century-old architecture while offering a functional, comfortable interior, and I was impressed by the balance of history and modern convenience. The access was, of course, very convenient, and the area around the Accommodation felt like a different world from crowded Kyoto—quiet and peaceful—which was an unexpected delight. Finally, the owner welcomed us personally and gave us welcome flowers and a letter; their hospitality made this stay truly memorable. They kindly shared recommendations for dinner and how to spend the evening, and even saw us off at check-out. Thank you for everything—we will definitely visit again.

This Hokkaido trip came together at the last minute, but staying here was absolutely the right choice! The Accommodation is new and very clean, and with a kitchen and washing machine fully equipped, we were able to stay at our own pace as if living there. Above all, the beautiful rural scenery stretching out from the window was stunning, and we could truly relax and unwind, forgetting everyday life. Highly recommended for anyone who wants to enjoy Hokkaido’s great nature with a sense of privacy. (I’d love to visit again in winter in a different season.)

This was my second stay, and it reminded me again how good this place is. The Room isn’t huge, but it’s easy to move around and very relaxing. The toilet has an automatic lid and automatic flushing, which is a big help for me since I have back issues. It’s also rare (and convenient) to have a sink inside the toilet area. The bathroom has a separate washing area, and the tub is spacious enough to soak comfortably. The pajamas are a two-piece set with a soft feel. What really earns high marks is the generous service: drinks, snacks, and bread are provided, and bringing items into the Room is also allowed. At other hotels, I end up having to stop by a convenience store just to make sure I have drinks—here there’s no need for that, which makes it much more relaxing. We don’t even need to add breakfast; bread and coffee are enough for us. However, it was disappointing that there were no croissants this time. I also didn’t know how to use the toaster, so it would be helpful if instructions were posted. And when I want tea, I’d appreciate a note explaining where to find hot water. Two years ago I wrote that I wished the TV could play YouTube, and I was happy to see that it can now. The staff’s service and smiles had improved compared with before. As always, the only inconvenience is that the space next to the sink is small. It’s close to Shinbashi Station as well, so it’s convenient not having to wait for a taxi. I think the Accommodation cost is reasonable compared with nearby hotels considering how good the service is. I hope these services won’t be discontinued because of inconsiderate guests. I’d like to stay again if I have another opportunity.

This was my second stay. This time, I chose the plan with breakfast included. There was a wide variety of options, and I left feeling very full. It was delicious!

We are a couple in our 50s traveling to refresh. We had a wonderful stay at this new Facility surrounded by nature. The Room was spacious, and the bed and pillows were excellent. We also appreciated the staff’s thoughtful service, which allowed us to truly relax and unwind. It is close to a roadside station as well, and we bought corn and blueberries to take home—everything was delicious. It would have been perfect with a bathtub, but the shower booth was large and comfortable, so we had no complaints. The shampoo was especially great and left our hair silky smooth. We would be very happy if it could be purchased at the Hotel.

It was very clean and well maintained. All of the staff were friendly and made a great impression. I’d love to stay again. Thank you very much.

The Facility itself is new and comfortable. I stayed here to attend a get-together with local classmates, and it was very quiet, clean, and comfortable with minimal contact with other people. I have stayed at other Hotels in Omuta as well, but many are older, so I will stay here from next time on. Thank you very much.

It was conveniently located near various stations, and the size was not too large, which I liked. The hotel staff left a very positive impression, so I would like to stay again. The Room shower had strong water pressure and seemed to be a modern type that also sprays from the body panel, which I really appreciated. The reason for deducting one star for the Facility is cleanliness—dust has been gradually accumulating in some areas, so I hope they will continue to focus on cleaning. Breakfast also had more variety than it looked in the photos and was delicious. A new Hotel really is nice.

It’s a new Hotel, and everything was very clean. The staff were courteous at both check-in and check-out, and I had a comfortable stay overall. However, I arrived fairly early in the morning, and the breakfast wasn’t very warm overall—that was the only slight disappointment.

Although I checked in around midnight, thank you for your kind assistance. The Room was also in excellent condition. What was especially helpful was: 1) luggage storage after check-out (available only on the day of check-out), and 2) the morning coffee and latte were delicious.

Although it is an old accommodation, it was clean and comfortable to stay in. The room does not have a toilet or refrigerator, but they are conveniently located nearby outside the room. From the window of the room, there is a balcony-like area where you can enjoy views of trees, the murmuring river, and a glimpse of Oushuku town's scenery, which was very soothing. I would love to visit again in autumn.

Everything—from the meals, baths, and Room to the staff’s hospitality—was absolutely satisfying. Both breakfast and dinner were beautifully presented and truly delicious. In addition to what was served at the table for dinner, a separate table was set up with obanzai (Kyoto-style small dishes). Everything I tried was delicious. The broccoli salad, marinated tomatoes, and pickled quail eggs in particular were so good I wanted to try every single dish. Breakfast offered both Japanese- and Western-style options, which I really enjoyed. The baths and Room—and in fact the entire Ryokan—were spotless and very clean. Thoughtful touches were everywhere: trays for jewelry in the bathroom and at the sink in the Room, as well as a warm note about what to do if insects appear along with insect spray provided. It made me feel genuinely happy. And at this price point—I’m truly grateful. I don’t usually want to return to the same Accommodation, but this is a wonderful place that makes me want to come back.