전국 × 고객 서비스 평가가 높은 호텔·료칸 - 445페이지

Although I arrived later than my scheduled check-in time, the staff were very courteous. The Facility was clean, and most amenities were provided. Since I had a leg injury and could not climb the ladder, they kindly accommodated my request to sleep on the lower bunk, which I truly appreciated. The air conditioning felt a bit too strong at night. I also think the lighting could be a little brighter. I would like to stay again.

About 10 years ago, I stayed here when it was operating as a “weekly apartment,” and this time was my first stay in quite a while. While feeling nostalgic, I also had an extremely comfortable stay. ■ Outstanding hospitality Most impressive of all was the service from the female front desk staff member. Her explanations were very thorough, and she made check-in feel refreshing from the start. Although I work in customer service in a different industry, her attentive care and demeanor were so wonderful that I genuinely felt, “I want to learn from this.” ■ Cleanliness The Room was meticulously cleaned throughout—no dustiness and no unpleasant odors at all—spotlessly clean. The unit bath and toilet (no bidet seat installed) do feel dated as Facility features, but they are polished so well that it more than makes up for their age. Given Yamagata’s many excellent Onsen facilities nearby, if you plan to enjoy bathing outside, it’s not an issue at all. ■ Dining and location It was a little disappointing that the kitchen that used to be available is now unusable, but there are plenty of restaurants in the area. In particular, “Sakaeya Honten,” famous for hiyashi ramen (cold ramen), is right across the street—an unbeatable location! You won’t have any trouble finding somewhere to eat. ■ Advice for future guests Check-in hours are relatively tight (15:00–18:00). I recommend planning your schedule with plenty of buffer time. (They seem able to accommodate flexibly if you contact them in advance, but arriving early is safest.) I felt this is a very trustworthy Accommodation where older facilities are more than compensated for by careful cleaning and warm service. I would gladly stay again when visiting Yamagata.

This time, I stayed only to sleep and left early in the morning. Even early in the morning, staff were available at the front desk right away, so I was able to check out without any issues.

I was happy that the staff spoke to me in a friendly way at check-in. The Room was clean, which made me feel at ease.

For this price, I was very satisfied with both the location and the Room. The beach is just a short walk from the Hotel. The views from the Room and the rooftop were wonderful. Rather than typical Hotel service, their hospitality was exceptional. I would definitely like to stay here again when I want to relax.

I visited after seeing it on Zatsu Tabi. Having grown up in rural Kagawa, the Room felt just like my old home, and it was wonderfully nostalgic. Sleeping on a futon laid out on tatami for the first time in a while was very comfortable. They seemed busy when I arrived, but the proprietress kindly came out to explain everything and show me around. Breakfast was delicious and filling, and I would definitely like to stay again if I’m in the area. Thank you very much.

It was a full moon night, and it was very quiet—yet not lonely at all. I took a short walk in the evening, and the beautiful streetscape made my stay truly pleasant. I could even walk to the shrine I had wanted to visit, which made this one of my most wonderful trips to Kyoto. Thank you very much.

It’s not very close to Toyama Station, but it’s an easy walk. There are plenty of casual places to eat along the way, and you can also shop at a supermarket. Toyama Castle Ruins and a park are nearby, so the location is nice overall. (The nearby nightlife area may be a bit of a downside, but it’s fine as long as you don’t take the wrong alley.) Staff are always present at reception, and they can even do your laundry. The service feels polite and attentive. The Hotel exterior looks old, but it has been well renovated, and the Room and bed are spacious. You can borrow a “good sleep” pillow. It’s also great that the bathroom and toilet are separate, which is rare compared with typical unit baths.

I stayed with my parents upon their recommendation and was completely satisfied with everything. The delicious meals were more than enough, the building had a charming atmosphere, and the autumn leaves visible from the semi-open-air bath were breathtaking. It reminded me of my grandmother and brought a sense of warmth and relaxation. It was such a wonderful accommodation that I would love to stay again.

This was my first visit, and the food was delicious. I also appreciated being able to take home the crab I couldn’t finish. The Onsen water felt wonderfully smooth, and we were very satisfied to have it reserved for our family’s private use. The location was also great—right by the sea, with a beautiful sunset—and it made me want to visit even in a season other than crab season. I’d love to come back again next year.

Perched on a hill overlooking Shibushi Bay, it has a wonderful atmosphere! The spacious Onsen was also very satisfying. Motorcycles can be parked safely under the roofed parking area in front of the entrance. The hospitality and service were excellent—nothing to complain about! We only used the breakfast option, but the carefully prepared dishes were delicious. However, with prices rising these days, I understand it can’t be helped, but there was no nori or jam anymore, so I hope they will bring them back. Of course, we’ll stay again next year!

This was my third stay here. There is a supermarket nearby, so it was great to be able to cook for myself. My Room was on the 6th floor, so the view was amazing! I will make another Reservation.

The front desk staff were very kind and helpful, which was greatly appreciated. The Facility is a bit old, but it is well maintained and clean.

The Hotel owner is very kind, and we visit every year as a Father’s Day tradition, combining it with a fishing trip. The fresh raw whitebait is truly in season. Needless to say, the food is delicious. We look forward to this time of year every year.

Unlike the Business Hotel I stayed at last year, I found that the lack of a TV makes it easier to use the internet, with a well-equipped environment in place.

We stayed here to visit the Yatsugatake Craft Fair. The building is an authentic log house constructed during the bubble era, using luxurious materials. The lounge, featuring an impressive fireplace, offers a cozy atmosphere with comfortable sofas, soothing music from the audio set, a variety of books, and a drink bar with coffee and various teas, making it hard to leave. It is even used for magazine photo shoots. We stayed as a family, and the Room was spacious, clean, and the bedding was exceptionally comfortable. The bath was for private use, allowing us to relax without any concerns. We enjoyed both breakfast and dinner, with dishes carefully prepared by the owner. The meals were beautifully presented, delicious, and very satisfying in portion size. The area around the building is a rare breeding ground for Daurian redstarts in Japan, and we were able to see these adorable birds from the dining area. Thank you to the owner and the owner's daughter for sharing so much with us. We look forward to staying here again.

We stayed as a family of five. Feeling uncertain about the location, we arrived in Nagoya early and went to check it out. By chance, we met a cleaning staff member who kindly spoke to us. After explaining that we came for a preview, they informed the team and later contacted us saying, "The room is ready, so you can come anytime." Thank you very much for your kind response. The Room was very clean and spacious enough for five people to relax comfortably.

Conveniently located near Togouchi Interchange, this accommodation is perfect for stays when visiting ski resorts in areas like Yoshiwa and Geihoku. It offers great views and is fully equipped with facilities such as an onsen, dining hall, shop, and parking lot, all with short walking distances for added convenience. Although I had the impression of high water temperature from past visits to the onsen years ago, this time it was perfectly comfortable. I also appreciate the staff's kind response to my special meal request. (Note: It seems I mistakenly took a towel and bath towel home. I will send them back by mail later—my apologies.)

All staff are very helpful and respond kindly, accommodating even special requests with flexibility. The Room is clean, the location is convenient, and this Accommodation comes highly recommended.

This was my third stay at this Accommodation. Last time I had breakfast only and it was delicious, so this time I chose a Plan with both dinner and breakfast. Everything was seasoned just the way I like, and I really enjoyed it. There were so many dishes and such generous portions that it was more than I could finish.\n\nThe bath was quite hot, but very relaxing. Perhaps because it was a weekday and there were few guests, it felt almost private and I could soak at ease.\n\nI would love to stay again.