전국 × 고객 서비스 평가가 높은 호텔·료칸 - 444페이지

This Ryokan was a wonderful Accommodation, just as its reputation suggested. The host provided very courteous service, so we could relax with peace of mind. We also enjoyed the large bathtub for a Ryokan. What impressed us most was the view from the Room: we could look out over Goishi Coast, hear the sound of waves in the distance, and truly feel the special experience of staying at a Ryokan. The meals were also unforgettable. I can’t remember the name of the dish, but it featured plenty of seafood that seemed to be locally caught. The breakfast seafood was especially great—four kinds were all-you-can-eat. Salmon roe was served in a generous mound and could be refilled as well; I couldn’t manage another serving, but it was a delightful touch. This was an excellent Ryokan where you could feel genuine care in every service. It became an Accommodation we would love to visit again.

I made a Reservation because this Accommodation was reasonably priced and fairly close for sightseeing in Karuizawa. On arrival, there was welcome coffee from Mikado Coffee, and amenities were provided as well. Please note that pajamas are not provided. The Room was spacious and even had two TVs. I was also happy to find Mikado Coffee drip packs in the Room. A few things stood out: the Room felt a bit dated, I would have preferred newer slippers, and I saw a small ant while taking a bath—so it would be great if there were screens or something similar (it wasn’t so bad that it ruined the stay). That said, the breakfast included was very luxurious and exceeded the price! Since Karuizawa has stylish cafes, I think it would be nice to have a No Meals Included Plan as well. Thank you for your courteous assistance with parking and for contacting me about an item I left behind.

We stayed in March and November. The property has an interesting layout with the living room on the first floor and bedrooms on the second floor. The wooden deck is a relaxing spot, often visited by many cats. We thoroughly enjoyed the delicious shabu-shabu dinner. We look forward to staying here again if we have the chance!

Dinner was outstanding from appetizers to dessert, both in presentation and flavor. The herb-roasted chicken main was so delicious I could have eaten several servings. It was also great that the portions of pizza and pasta could be adjusted depending on how hungry we were. The bath was spacious as well, and it helped us relax after a long drive. We also appreciated having items like clothespins and extension cords available in the hallway for guests to use freely. The homemade jam at breakfast was delicious too—I ended up eating too much bread. We’d love to visit again during the snowy season.

The exterior is beautiful, and the garden is lovely. Fresh flowers at the entrance and the charming interior design made everything feel stylish and exciting to look at. The cookies and tea provided during check-in were absolutely delicious. The room was spacious, with a tatami area that allowed us to relax comfortably. The complimentary water was also appreciated. Meals were abundant for both dinner and breakfast, featuring fresh sashimi and delicious herb-infused dishes that soothed both our hearts and stomachs—everything was incredibly tasty. Everywhere was spotless, showing great attention to cleanliness, which made our stay comfortable and worry-free. The bath experience was wonderful; we enjoyed a relaxing soak in the open-air bath. Additionally, having views of the ocean from both the restaurant and room added an extra special touch. Thank you for gifting us rosemary upon departure—it filled our car with a soothing aroma on the way home! We shared some with my parents who immediately used it in cooking; they loved how flavorful it was! Thanks to the owner’s hospitality, this trip became truly memorable. We are deeply grateful for your kindness during our stay at such a wonderful accommodation. We look forward to visiting again in the future!

I enjoyed staying in a private twin room by myself and had a relaxing time. Both a shower room and a bathtub are available for use. Please note that bath towels, face towels, and toothbrushes are not provided, so don't forget to bring your own. Shampoo and body soap are fully equipped. There is also a convenience store nearby. Parking is available at the back of the building as well. The breakfast was delicious. Next time, I plan to arrive earlier to explore the town!

Booked a great-value room at the last minute. There is an Onsen, free tea in the lobby, and all the staff were very helpful. They also introduced us to the stone-paved streets of Ochiai, which made our trip very fulfilling. Thank you.

The bath area had a sauna and was very comfortable. The Room was a good size and still felt spacious even with the futons laid out. The front desk staff member was friendly and very attentive.

This was my first time using the service. After arriving at the Stays, I completed the check-in and entered the Room, which, although not new, was clean and tidy. The cleaning was thorough, allowing for a pleasant stay. The breakfast was delicious, and I was very satisfied with the unlimited refills of coffee, bread, and more. Thank you very much.

This was my first stay. During check-in, they asked how I planned to get back, and when I told them, they said the bus would be easier! They printed out the bus timetable right away and marked the service I should take the next day. And early the next morning… they even walked with me to the bus stop so I wouldn’t get lost!!! The owner was incredibly friendly, with a charming smile. I’d love to see them again!

- The Facility was still very clean and well maintained, with effective air conditioning, so it was comfortable. - Heart Rock and Tokei Beach were just a short drive away, which was convenient. - The staff were kind and lent us packing tape for the cardboard box we needed to ship our luggage home, responding helpfully without any fuss. - Since there were five adults and three children, we rented two buildings; we appreciated that you arranged the Rooms to be facing each other. - The road leading up to the property is unpaved, and with the rain our rental car got covered in mud. - There was no dining table in the dining area, which made meals inconvenient. It would also be nice to have at least some basic seasonings. - We stayed for three nights and four days. Unfortunately it rained every day so the trip was a bit disappointing, but we still managed to swim in the ocean one day and have one BBQ as well. From the BBQ area we could even catch a glimpse of the sun setting despite the cloudy sky. I think it would have been much more comfortable in clear weather, so I’d like to come back again next time for a retry. Overall, I felt it offered excellent value for money.

I stayed here for sightseeing. It’s conveniently located near Osu Shopping Street and the subway. The building has four floors, but there is an elevator inside, so I was able to move around easily even with a suitcase. While many guesthouses do not have staff on-site, it was very helpful that staff were available during limited hours. There are more shower booths than at many other guesthouses, so I never had to wait. One thing I noticed was the washbasins. There is also a restroom on the 3rd floor, but there was no handwashing area in or near it. Since the washbasins were located next to the shower rooms, I ended up using the restroom on the 2nd floor instead. There is a microwave and an electric kettle, but I don’t think there were any cooking appliances such as a stove, so you may not be able to cook. With its great location and clean Facility, I would like to stay again.

Three adults stayed in a Room with a loft bed. Since we only needed it for sleeping at night, we had no complaints. There was a little mold in various places in the bathroom, but it came off when I scrubbed it with a body sponge. I’d appreciate a bit more cleaning, though it wasn’t unpleasant. Maybe it can’t be helped since most guests are foreigners? The drink bar and breakfast were so good you wouldn’t believe they’re free. We had a Multiple Night Stay, and the side dishes changed slightly each day. Breakfast starts at 7:00, but when we went around 6:50, some days we could grab seats and wait, while other days there was already a line. It feels busiest just after 7:00, so I recommend going down before 7:00 to secure seats or waiting until around 7:30 after the rush. Whenever I go to Tokyo, this will be my regular Accommodation!

It's been a year since my last visit. As with the previous time, I thought the breakfast was amazing, but this time I was surprised to see that local dishes were also included. The Hotel is clean and has been renovated as well. If I had to mention something, the walls are thin! I could hear loud snoring from the next room. Other than that, I had no issues during my stay.

I stayed for one night with No Meals Included. The staff were very pleasant, and the Room was clean and comfortable, so I was able to relax. I would like to stay again if I have the opportunity. Thank you very much.

I found this Accommodation by searching for the closest place to stay near the stadium to watch a Hawks farm team game. Just as the front desk staff told me, I was able to get there in a little under 15 minutes while taking a walk through Chikugo Regional Park. I enjoyed the baseball game as well as food and beer at the stadium, and on the way back I took my time strolling back. The large public bath on the rooftop had a great view, and I even enjoyed an early morning bath. It’s not an Onsen; they pump up groundwater and heat it, and it was a wonderful bath with pleasantly soft water. Breakfast was a Japanese set meal with plenty of dishes, and my husband even had seconds of rice. The aonori seaweed miso soup in particular was delicious. Also, the tea prepared in our Room was outstanding—this really is a famous tea region. I made cold-brew tea using chilled water from the water server, and it had such a beautiful green color with a pronounced natural sweetness—excellent. On our way out, we bought tea, aonori seaweed, and miso at the shop. The surroundings were very nice, and we were able to spend our time quietly. The price was reasonable, the staff were helpful, and I’d like to stay again.

I stayed with the No Meals Included plan, and everything about the stay was perfectly fine, but I was especially impressed by the excellent service from the woman at the front desk. If I have another opportunity, I think I will stay here again—thank you in advance for your kind assistance at that time.

I visited with my 22-year-old daughter. We chose this place because we heard the Onsen water is silky and good for your skin. The Accommodation is old, but it is kept very clean. All the staff were friendly, and a cat welcomed us. My daughter has a cat allergy, but she had no symptoms. We didn’t have high expectations for the meals, but the hell-steamed vegetables and fish were very delicious, and we were completely satisfied with every dish. Breakfast was also healthy and felt detoxifying. The Hells of Beppu tour spots and Okamotoya pudding shop are also nearby by bus. We also recommend the pizza and apple pie at a café called Apple near the Accommodation. We’ve been talking about coming again together.

We stayed in a cottage this time. Although it is a bit old, it is kept very clean. It rained on the day we checked out, but there is a roofed walkway so you can reach the front desk without getting wet. Both Onsen were wonderful, and we would love to visit again.

I stayed here with my mother, who uses a wheelchair. The owner was incredibly kind, and we had a very comfortable stay. We could see Mt. Fuji beautifully even from our Room! We were able to admire Mt. Fuji without a single cloud from the pension’s garden—it was truly breathtaking. The bath used Onsen water, and even at 170 cm tall, I could stretch out my legs comfortably. We were also impressed by the autographs of famous people such as Hiroshi Abe. We really appreciated the owner’s thoughtful attention to detail. When we stay at Lake Yamanaka again, we would love to return. We made wonderful memories—thank you so much!!