전국 × 고객 서비스 평가가 높은 호텔·료칸 - 437페이지

I usually have trouble sleeping while traveling, but I slept very well here, perhaps due to the comfortable bedding or the relaxing atmosphere. Thanks to that, I was able to fully enjoy sightseeing. If you're sensitive to noise, the complimentary earplugs work perfectly. This time, I was focused on visiting my planned destinations, but the staff are kind and helpful with any questions. Next time, I think I'll ask for local recommendations only they can provide!

I stayed in a Room on the third floor facing the sea. The view of the Great Torii Gate from the window was stunning, and I fully enjoyed the scenery of Miyajima! Itsukushima Shrine is also nearby, making it easy to take morning and evening strolls. For dinner, I chose the economy option but was very satisfied with delicious sashimi, oyster dishes, and anago-meshi to finish—completely filling and satisfying. The staff were all friendly with warm smiles, and both the Room and bath were well-maintained for a comfortable stay. If you're staying in Miyajima, this Hotel is highly recommended. On my way back when they kindly gave me a ride to the pier, I learned that cameras from NHK and other TV stations are installed on this Hotel's rooftop. It must offer one of the best views in Miyajima. At check-in, they even went to retrieve my luggage from a coin locker at the pier for me—it was incredibly helpful. Thank you so much for everything during my stay!

I stayed for a Multiple Night Stay of two nights with breakfast included. Sometimes you get the same meals when staying multiple nights, but I was happy that the menu changed. There were many dishes and the portions were satisfying. The tableware was also lovely. The Ryokan has been renovated and both the exterior and interior are very clean. However, because the structure is an older wooden building, outside noise carries easily. More than voices, you can hear footsteps quite clearly. I stayed in a Room on the 2nd floor, and on the first night I could hear footsteps from upstairs until around 1:00 a.m., which was stressful. If you are sensitive to noise, it may be better to request a Room on the 3rd floor. When it rained, umbrellas and rain shoes were prepared at the entrance, so my feet didn’t get wet. Many people were walking outside in geta in the rain, but I was impressed by the rain-shoe service. The coffee, black tea, tea, and electrolyzed water service was also great. It felt like there were many younger staff members, but everyone was pleasant and helpful—and their English was fluent as well. It was a wonderful Ryokan where you can really feel attention to detail in everything from tableware and interior design to furniture and services. I would definitely like to stay again.

We stayed here with three households of our children to celebrate a 60th birthday. Dinner was served in a private dining room, and we were allowed to decorate it, so our family had a wonderful time together. They even lent us a red celebratory vest and prepared a festive ball for the occasion, which made the celebration truly exciting. They also took photos for us, and on departure they gave us not just one print but enough for each household—such thoughtful service in every way. The meals, the Onsen, and the service were all outstanding, making it a truly unforgettable memory. Thank you very much. We are very glad we chose this Accommodation.

The meals were very delicious.

Thank you for your attention to detail.

The location and the Onsen seem to have been well designed by the company that operated it when it was built, and they are quite nice. However, it was disappointing that the Facility and courtyard were not well maintained despite their potential. The food and the staff’s service were excellent, and it is a good option in terms of reasonable pricing. I felt that many Accommodations purchased after COVID-related bankruptcies are like this, and may not last long.

To everyone at the Hotel, and Nagi—thank you for taking such great care of me. These two nights and three days truly helped me understand the concept of “luxury through simplicity.” It gave me a chance to reset by letting go of built-up fatigue and stress in both body and mind, and to spend unhurried time reflecting on myself. Next time I’ll stay for three nights and four days—and I’ll come see you again!

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!

The room was spacious and very clean, making my stay comfortable. The bathroom dryer was extremely helpful after a long trip. I appreciated the thoughtful details, such as the nearby restaurant map and overall cleanliness. Thank you!

I chose to stay here because the exterior and interior photos were so striking, and I was also drawn to the fact that it is operated by a public interest incorporated association that supports children with intractable illnesses and their families. The welcome drink and sweets, as well as the complimentary drinks, all had a distinctly Okinawan touch and were truly enjoyable. The staff’s service was polite yet friendly and warm, which left a strong impression. The private bath is used on a time-slot rotation, but since there aren’t many guest groups staying at once, it didn’t feel inconvenient at all. The spacious bath allowed me to relax comfortably. It drizzled lightly at night, and watching raindrops fall onto the water feature in the center of the building and ripple outward felt wonderfully magical. The next morning was sunny, so we had breakfast in the lush garden while surrounded by pleasant morning light. I was able to enjoy Okinawan dishes and fruits that are not easy to come across in everyday life—it was deeply satisfying. In particular, the island banana smoothie served before breakfast was so delicious that I honestly wanted seconds (haha). It was only one night, but it was a truly lovely Accommodation where I could step away from daily life and spend quiet, peaceful time.

Great value and satisfying meals even during the Obon holiday period. A Hotel I can recommend. The bath amenities were plentiful, but it was a shame it wasn’t an Onsen—still, the water was very nice.

We stayed here for our trip. The views from the balcony and the Onsen were breathtaking. We were pleasantly surprised to find refills for shampoo, laundry detergent, seasonings, and so much more. They responded kindly and quickly to our inquiries, and we had a wonderful time. We would love to stay again.

This was my third stay, and as always I was very satisfied with the meals, the baths, and the hospitality. The dinner in particular felt like a course meal, which made it enjoyable to savor at a relaxed pace. Being able to enjoy a variety of wines and sake with the coin system was also a real treat for anyone who loves alcohol. They also provided guidance on recommended spots for firefly viewing, and I was able to see countless fireflies dancing in the night. The mornings and evenings were cool, so the duvet came in handy. I would love to stay again.

I stayed here with my 10 kg dog. In front of the lodge, there is a beautiful grassy lawn where we could enjoy a relaxing walk. The Room is simple, with no refrigerator, TV, or toilet. However, it was kept very clean and we were able to rest comfortably. Wi-Fi is available, so there’s no problem if you bring a tablet. This is not a Hotel with every amenity—it's a mountain lodge—so you need to understand that. For dinner, we enjoyed a BBQ on the outdoor terrace with friends. I was worried insects might come around, but it turned out to be an unnecessary concern. The BBQ portions were generous—almost too much for women. Since the meat pieces are large, it would be helpful if scissors could be provided. Next time, I’d like to try the French course meal. The bath was disappointing because of an issue with the Onsen supply piping, but the tub was spacious and relaxing. Above all, being able to travel with my dog made this trip truly enjoyable—thank you for giving us that opportunity. I would love to visit again m(_ _)m

This was my first trip to Sado. It was a very homey Accommodation, and the meals were lavish and delicious—I was very satisfied. The welcome drumming by the grandchildren was adorable, and it made me very happy! It’s not easy for me to make it all the way to Sado, but this is an Accommodation I’d love to visit again if I get the chance!

I made the Reservation a bit nervously, but it turned out to be absolutely the right choice. The exterior looks a little old, but the inside seems to have been renovated and was very clean, with thorough housekeeping. It felt as comfortable as visiting a friend’s home and renting a Room there. It seemed to be the smallest Room, but it didn’t feel cramped at all. There were shelves where I could spread out my luggage, and a rod by the window for hanging hangers, which made drying laundry easy—those thoughtful touches were wonderful. Having a water dispenser was also greatly appreciated.

When I contacted the property in advance to explain that work would make my check-in very late at night, they kindly assured me it would be fine. Even though it was past midnight on the day, the staff welcomed me with a smile and provided quick, courteous service—I was extremely satisfied. I stayed for work this time, but I’d love to return for a private trip next time. Thank you very much.

Our family of four stayed at RITA Gosho-machi in the Road Linden Room. The calm character of this traditional townhouse and the refined modern design are beautifully balanced, and from the moment we stepped inside, we could forget the rush of everyday life and truly relax. It’s rare to find an Accommodation—and a townscape—that lets you enjoy such a special time. Spending quiet moments in the room with a fountain pen felt wonderfully atmospheric and more calming than I expected. Also, just a short walk away, Gosho Takara-yu was incredibly cool—a retro public bathhouse with great vibes. It was simply the best! The meal (at Western-style restaurant Kemuri) made excellent use of local ingredients and was genuinely delicious. We were deeply impressed by the warm hospitality from all staff, their careful explanations, and outstanding service in every respect—no wonder it has such high ratings. Highly recommended. We’d love to visit again in another season. Thank you very much!

Dinner was outstanding! Every dish served was delicious. I’d love to have the octopus steak and the simmered clams again. The mozuku seaweed was a variety I don’t usually see, and the recommended “Gyorokke” was also very satisfying. It’s an Accommodation for food lovers that I’d like to visit again.