전국 × 고객 서비스 평가가 높은 호텔·료칸 - 436페이지

The owner was very kind and gave us a warm welcome. They recommended many wonderful local attractions, such as apple picking, which we thoroughly enjoyed. The Room was spacious enough for one person, very quiet at night, and provided a comfortable stay. Additionally, the **bath (bathtub)** allowed me to relax as if I were at home. I would love to stay here again if I have the chance!

Conveniently located near the ferry terminal, we were able to relax without worrying about time. The Room was clean and spacious, providing a comfortable stay. Meals were served in a quiet setting and flexibly adjusted to our pace, allowing us to enjoy everything deliciously. It was a Hotel we would love to stay at again.

The renovated traditional building offers a modern Japanese-style Ryokan with friendly and helpful staff. The Onsen is available as a private bath, and you can use it anytime if it's vacant. There are three baths, each supposedly at different temperatures, but they all seemed to be the same temperature and quite hot. The much-talked-about breakfast was also delicious.

This was our first stay, and the check-in service was excellent—I knew right away we had chosen the right place. Dinner offered a wide variety of delicious dishes, and we were completely full; my spouse and I were more than satisfied. Thank you very much for all your help from check-out until we left. When we visit Yufuin again, we will make a Reservation at Nakaya. Thank you in advance.

Thank you for hosting me during my solo trip to Oita. As mentioned in the reviews, I enjoyed the exceptional onsen and delicious meals. The private bath allowed me to relax at my own pace. Dinner included Oita specialties like toriten and ryukyu, along with various other dishes that paired perfectly with beer. The next morning, I received helpful advice about sightseeing after check-out and purchased a ticket for the mushiyu experience at the accommodation, which was slightly discounted. The balance of attentive yet unobtrusive service made my stay very comfortable. If I have the chance to visit Kannawa Onsen again, I would love to stay here. Thank you for everything!

No Meals Included. The Room was clean and there was parking, so it felt like good value for the price. I could feel vibrations from the neighboring room, but the front desk staff were polite and helpful.

A wonderful Room, and a lovely owner couple and staff. For dinner, we couldn’t choose a course, so we had sushi, plus fried chicken and fries and an eggplant snack, which we enjoyed in our Room. Everything was delicious. In the morning, we had curry doria and a plate with salad and side dishes—also very tasty. The coffee at the end had a vanilla aroma that brought back memories and made me happy. You can also enjoy the exhibits of their nephew, a professional racer. This is an Accommodation I highly recommend. Next time, I’ll come back to try the course meal.

Stayed at the end of October with my wife. It was indeed a charming pension inspired by the Green Gable House with its gable roof and fireplace. The interior was polished and exuded cleanliness. The elderly owner was very friendly, kind, and accommodating. The family bath was spacious and spotless. While there were mentions in reviews about the aging facility, it was meticulously cleaned, so I didn’t find it bothersome at all. The family bath was also exceptionally clean. Breakfast was delicious, with fresh vegetables that my wife thoroughly enjoyed as well. Although it is set to close by the end of next year, I am determined to visit again before then. This is a pension where families can stay comfortably without worry!

This was a pension run by a child-loving couple who treated us kindly while keeping a comfortable distance. The meals were very delicious, and there were plenty of toys, so our child had a great time too. Given the area where temperatures don’t rise easily, I was surprised there was no air conditioning. Since we’re used to AC, it felt a bit humid. However, it became more comfortable as it got later at night. There aren’t many power outlets, so I thought an extension cord would be helpful for charging phones and moving the fan around. Also, although everything was kept clean, we did see ants indoors and small bugs popping in to say hello. Since it’s an Accommodation in the woods, this was acceptable for us, but people who dislike insects might make a fuss. SoftBank reception was weak, but the Wi‑Fi saved us. Overall, it was a very comfortable and wonderful Accommodation. We hope the couple take good care of themselves and can keep this place going for a long time.

The owner was very kind and took great care of me. I visited solo on a motorcycle, and they even prepared a garage for me, so I could park safely with peace of mind. The interior is a typical traditional guesthouse, but it is well maintained and feels very comfortable. And the meals were truly delicious, full of local ingredients—especially the tempura made with Japanese pepper leaves (sansho). It was my first time trying it, and it was amazing! I was completely satisfied with both dinner and breakfast. As for bathing, there are many public baths nearby, which is very convenient. They also kindly lent me shampoo and soap—too kind! I was so satisfied that the value for money almost made me worry. Highly recommended!

This was our fourth stay. Ever since our first visit, we’ve been impressed by the delicious meals, the relaxing Onsen, and the wonderful hospitality of the proprietress and all the staff—an Accommodation that always makes us want to return. It also has a charming, nostalgic atmosphere, and the Room was spotless and beautifully maintained—nothing to complain about. We’re planning to visit again next year, and we’re already looking forward to it.

I decided on a last-minute Reservation during a touring trip and stayed here. The spacious, nature-rich grounds are laid out with plenty of room between each Facility, creating a relaxing escape from everyday life. The Room was also large and kept very clean. The Onsen I had been looking forward to was excellent—I could use both the large day-use bath and the guests-only Onsen. Since I stayed on Sunday, the day-use bath was busy, but the guests-only Onsen felt private, so I was able to soak slowly many times. The meals were delicious and more than filling enough. Above all, the service from the front desk staff and the dining staff was outstanding, and it truly shaped my entire impression of this stay. I would definitely like to stay again.

My child came home to visit and brought friends, so we booked at the last minute with the No Meals Included option. The Room Plan was up to the property, but it seems there was availability and we were given a very nice room. They were very happy. We would definitely like to stay again.

I visit every winter season. This is a Hotel that’s easy to stay at, and it improves every year, making it more comfortable. I think the food was better this year. The ski resort shuttle to and from the gondola station was quick, there were fewer international guests, and I could enjoy skiing at a relaxed pace—very satisfying. This year, the Tsuga-no-Mori lift was not operating, so I couldn’t see the magnificent Mt. Shirouma, which was a bit disappointing, but I rediscovered a beautiful spot with views of Mt. Yari in Hakuba. I had a relaxing and enjoyable ski trip.

The room was warm and welcoming, spotlessly clean, and the bed was very comfortable. Tissues were conveniently placed in both the room and the washroom. A small potted plant in the toilet added a nice touch. Thoughtful hospitality could be felt everywhere. As a side note unrelated to the accommodation, please be aware that there are limited options for dinner within walking distance (most places only operate during lunchtime).

I came by rental car. It’s a bit far, but that’s Hokkaido for you. First, the Room: it was a dormitory for three, but I shared with one person around my age, and we had a comfortable amount of personal space, so I could relax. Dinner was delicious home-style cooking with a wonderful handmade feel. Breakfast was also to my taste—gentle flavors you don’t get at a Hotel buffet, like salted grilled hokke. I saw the owner wiping down chairs that had gotten wet from the rain. Even though they were busy, I was truly impressed by their thoughtfulness. The scenery outside after the rain was uniquely Hokkaido—beautiful and breathtaking.

On a Multiple Night Stay with my elderly mother, the staff were very considerate in many ways, and we were able to spend our time comfortably. The meals were delicious, but for my elderly mother and me (over 60), the portions were too large to finish. We didn’t need lunch; snacks were enough. The Onsen water was great, and we could relax in the scenic-view bath, the family bath, and the steam bath. However, the bathtub in our Room was too deep, which felt a bit dangerous, so unfortunately my mother couldn’t use it. Since there is no elevator, I think guests with mobility issues should check in advance. The sunrise and morning glow from our Room and from the scenic-view bath—as well as the night view—were very beautiful scenery that we could have watched forever.

This was our second stay, and just like last time, we came in February to play in the snow. Above all, the staff were very kind both last year and this year, which made our stay truly pleasant. We stayed with a large dog, and the Room was so spacious that even after setting up a soft dog crate, it still felt just as roomy! The Room was kept very warm with a gas heater, and since we cooked for ourselves, it felt nostalgic—like an old training camp. We will visit again next year. Thank you.

I had a wonderful time at this Accommodation where I could relax and fully enjoy both the Kinsen and Ginsen Onsen. Is the owner a woman who loves Onsen? It wasn’t excessive, but everything I wanted was thoughtfully provided, making my stay very comfortable. I also appreciated the complimentary free-drink service. The large public bath allows up to seven women, but since there are four private baths as well, it never felt crowded. If I may make a small request, it would be great to have tissue paper available in the private baths too, and having both M and L sizes of loungewear in the Room would be helpful so guests can choose what fits best. I would love to stay here again when I visit Arima Onsen. Thank you very much.

During this Go To Travel campaign, I stayed at about 13 properties, and the meals here were the best—just as you’d expect from a kaiseki Ryokan. Everyone should visit at least once.