전국 × 고객 서비스 평가가 높은 호텔·료칸 - 434페이지

I stayed at the accommodation again this year following last year. The owner warmly said, "Welcome back," and I found myself replying, "I'm back." In the morning, I enjoyed a walk on the private beach right in front of the accommodation, basking in the sunrise and searching for shells. At night, I spent time on the rooftop gazing at the star-filled sky, experiencing a lifestyle I can't usually enjoy. Breakfast was different every morning, and opening the delivered basket became something to look forward to. I highly recommend reserving dinner during your stay. The owner and chef remembered our conversations from last year and even improved upon the ingredients we praised, offering the best hospitality, delicious meals, and enjoyable conversations. This stay gave me the opportunity to reflect on my approach to work, relationships with others, and daily life, making it a truly wonderful vacation. Thank you very much.

I stayed with my sister at this accommodation. The hotel is a special space where you can feel attention to detail throughout the premises, allowing us to enjoy an extraordinary time away from the noise of the city despite being in the heart of it. My sister and I often travel together, but we felt our time together was especially meaningful here, which we believe is due to the charm of this hotel. After check-in, we spent happy hour at the bar, discussed our plans for the next day on the rooftop after dinner, and used the open-air bath before breakfast. Although there was no TV in our room, it encouraged more conversation and made us cherish our time together even more than usual. Breakfast featured a healthy menu centered around salads. What left a particularly strong impression during our stay was the smiles of all staff members. We also appreciated their friendly conversations when leaving or returning to the accommodation.

This time, I traveled to Oita with my daughter! She’s really into saunas and highly recommended Yorozuya. The Room, the Onsen, the food—and of course the sauna—were all excellent. We were able to relax and enjoy a peaceful stay together. Everyone at the Hotel was very kind, and we’d love to visit again. Thank you for taking such good care of us. There was also a great selection of delicious drinks, so next time we’d like to enjoy them together with your wonderful cuisine. Thank you very much.

About 30 years ago, I visited Kumihama for a day at the beach, and this time I came with my daughter, who is between jobs, after finishing caregiving for my father. The detached villa is about a 3-minute drive from the main building where breakfast and dinner are served, set along Kumihama Bay beyond a wooded path that keeps it completely private from outside view. The beautifully maintained lawn garden was stunning—like a Scandinavian holiday home. Inside, everything was spotless, and there was even a space to lie down and relax while looking out over the bay—an exceptional experience. Meals are served in private rooms in the main building, but they provide Shuttle Service by car, so there’s nothing to worry about. I was captivated by the crystal-clear flavors of the fish dishes—something you simply can’t find in the Tokyo area—and felt as if my whole body had been cleansed. Most guests seemed to be from the Kansai region, and there were no inbound travelers either. This is a truly superb hidden resort—so please don’t tell too many friends!

A room with extraordinary spaciousness, high ceilings, and a private atmosphere as it is detached. The staff's hospitality was excellent, making it a facility I would recommend even to my most critical friends.

We stayed here on a family trip to Kyoto. Despite its prime location along Nene-no-Michi, which connects Kodaiji Temple and Yasaka Shrine, once you step inside you’ll find a quiet, refined space away from the city bustle—it truly impressed us. The building is said to be 120 years old, yet the interior and Facility are beautifully maintained and very clean, making it extremely comfortable. Thanks to the spacious layout (multiple bedrooms and two bathrooms), we were able to relax at our own pace while still enjoying quality time together as a family. In particular, the view from the second-floor living room with its mini bar was wonderful. Our favorite memory is spending a slow evening there with tea or drinks in hand, chatting as a family. We’re also grateful for the staff’s thoughtful and warm hospitality. It was a special stay that both adults and children thoroughly enjoyed. This is an Accommodation we would absolutely love to return to on our next visit to Kyoto.

At first, I hesitated to make a reservation since there was no large public bath, but the highly-rated meals convinced me to go ahead. This was the best accommodation I've ever stayed at. Each dish felt carefully prepared and was incredibly delicious. There was plenty of my favorite sashimi, lots of seasonal vegetables, and a healthy menu that left me very satisfied. Although I felt quite full, the portions were just right so I could finish everything without leaving any food behind (which would have made me feel guilty and wasteful). The second night's dinner especially impressed me with its variety—sashimi, simmered fish, fried fish, fish Meunière—and even meat dishes were included! There was an onsen within walking distance right behind the hotel where I could enjoy soaking despite there being no large public bath onsite. The rooftop sauna also felt amazing. I tried SUP for the first time and found it easy to ride and fun! Being able to go directly from my room in swimwear made it super convenient. If I have another chance to visit, I'd definitely love to stay here again!

The Asama Onsen district spreads across the eastern part of Matsumoto City, climbing up the foothill slope. The Accommodation is built on the hillside, and the road in front of the entrance is only one lane wide. After leaving your luggage at the Accommodation, you move to the parking area via a narrow alley-like passage about 2 meters wide. If you have a larger car, it seems better to enter from another wider road, park there first, and then carry your luggage. This is an old Accommodation; the furniture and fittings are also old but of good quality, carefully maintained, and immaculately cleaned. The hospitality feels heartfelt; while some younger staff may seem a little awkward, they are poised and dignified. You can sense the refined quality of a prestigious Accommodation. The Room—created by combining two rooms into one—has well-chosen furniture and furnishings. It is calming and comfortable. In the in-room bath, hot natural spring water flows directly from the source; unless you truly love very hot baths, you will want to add cold water to adjust it. For smaller guests, it is deep enough to soak up to your shoulders and long enough to stretch out your legs. Opening the large window facing the garden lets in wonderfully refreshing air. The large public bath and private bath are spacious with a comfortable temperature. The lockers are solid as well. A table adapted from a lacquered low dining table is paired with chairs that are easy to sit on. The dishes brought to your Room one after another at just the right timing are genuine gourmet cuisine—anticipation and satisfaction continue throughout. Allergy accommodations and requests regarding disliked ingredients were handled perfectly. Interestingly—and elegantly—the menu does not list the head chef’s name. There is a separate bedroom with very comfortable beds. It is quiet.

It feels just like being at home, truly a comfortable accommodation. This is my second stay, and it’s a reliable place to stay. The breakfast portion was just right. The owner’s hospitality is excellent!

Winter crab, early-summer white squid, and the salt-kiln-grilled abalone we always request as an optional add-on. At Waraku, you can enjoy seasonal delicacies throughout the year, but this time we tried their limited-time wild tiger pufferfish course for the first time, available only around Golden Week. We were truly impressed by the depth of Yuhigaura’s seafood. The beautifully presented sashimi platter (tessa) had a pleasantly chewy texture and was so delicious it ranks No. 1 among all the meals we’ve had at accommodations! The grilled milt was also exceptionally large, plump, and rich—perfect with Waraku’s own-label Junmai Daiginjo sake. And in this season especially, the private garden by the detached guest room feels at its most beautiful, with blooming flowers and vivid green moss. Whenever we’re worn out from everyday life and want to relax and feel restored, we always visit Waraku to Clear our minds.

This was my second stay. Just like last time, the meals were incredibly delicious and truly impressed me. Even classic dishes like shabu-shabu had thoughtful touches that felt unique to this Accommodation, which was a pleasant surprise and made dining a real joy. The Room was also comfortable and clean, and I was able to relax completely. The Onsen was wonderful, and I enjoyed the bath in the Room as well as the other private baths many times. The attentive yet unobtrusive service was also very pleasant. Thank you very much. I would love to stay again.

I had dietary requirements, and after informing them in advance, they accommodated me with great care and attention to detail. Every staff member provided excellent service, and I had a very comfortable stay. Thank you very much. This is an Accommodation I definitely want to visit again!

This is our fourth summer stay, and Hakuba Mountainside never disappoints no matter how many times we visit. The Facility is always kept clean and comfortable, and the front desk and housekeeping staff are polite and friendly, making every stay truly pleasant. The kitchen is also very well equipped, with plenty of cookware for anyone who wants to enjoy serious home cooking. Our summer holiday starts with waking up to birdsong in the morning. We then enjoy a walk, followed by a leisurely lunch with fresh local vegetables and naturally leavened bread. In the afternoon we take a nap, and in the evening we head to Happo-no-Yu, famous for its highly alkaline waters. Soaking slowly while taking in the view from the open-air bath is pure bliss. At night we go to bed early with a book—this luxurious, peaceful day is something we repeat every year. And by the end of our trip—perhaps thanks to Happo-no-Yu—our skin feels wonderfully smooth and makeup goes on surprisingly well, which has become one of our annual pleasures too.

This is our family’s favorite vacation rental. The owner is kind and attentive, and sharing local tips is always a big help. The Room and bathroom are spacious and well maintained, so we can relax and enjoy our stay. Even my elderly mother feels comfortable traveling here, so we stay at Shirakaba Terrace every year in early summer and autumn. We bring our two dogs each time as well; they’re used to it now, spending time freely in the garden dog run and sleeping soundly at night. We’d love to visit again in autumn to see the fall foliage.

Stayed for a Multiple Night Stay in Room 102. Usually, the only interaction with the owner is during checkout, but I deliberately visited the office right after check-in to say hello. I got information about dinner and sightseeing for the next day. It seems there are no restaurants open after 6 PM within walking distance, and even in the main area, places can be fully booked, so if you don't want to cook dinner while staying here, it's better to make a reservation at a restaurant in advance. The room is equipped with a Nespresso coffee maker, but since there is only one coffee capsule per person per day, those who drink several cups should bring their own. There is also an Aeroccino, so it's convenient to buy milk at a nearby convenience store. The mini hot plate, washing machine, and gas clothes dryer were very useful. Breakfast is delivered in a paper bag from a partnered delivery store. Unfortunately, the delivery time could not be specified. On the first day, it was a hamburger and corn soup, and on the second day, an Okinawan seaweed roll with luncheon meat and omelet. It was delicious.

Staying at a ryokan renovated from a traditional Kyoto townhouse had always been my dream, and this time, I was deeply impressed by how it exceeded my expectations. Due to the structure of townhouses, they tend to be dark inside, but by placing a courtyard garden in the center, the room's dimness became like a picture frame. The meticulously maintained garden stood out like a painting, creating an incredibly beautiful effect. The room was exceptionally clean, and both the firmness of the bed and the height of the pillows were perfect. If I may make one request, it would be wonderful to have photos of the rooms before renovation placed in each room. Knowing how these townhouses were transformed might further raise awareness about cultural heritage preservation. Thank you for providing such wonderful memories!

I stayed for three nights at Building B, Jihacaya. In the end, Building B seemed to suit us best. We really enjoyed having coffee while watching the early morning sea on the spacious balcony, doing a bit of work in the morning, having tea while watching the sunset, continuing our drinks after returning from dinner. We also loved all of it: the kitchen space, washing machine, large bed with a view from the window, and bathtub with an ocean view from the window. We both said that it would be nice to stay here for about a week and have what is called a workation. As written in Property's concept, buildings are built to blend into nature and create a comforting scenery. Especially during this time before Okinawa's tourist season begins, it's perfect for escaping cold weather and stress. Since Hamabe no Chaya was closed during this period, we had breakfast at Yama no Chaya Rakusui instead but still enjoyed it very much. The staff welcomed us warmly and we were deeply moved by their hospitality. Thank you very much. We definitely want to visit again.

A year ago, due to heavy rain, we had to cancel our stay. Amid the lingering summer heat, we revisited after a year. This time, we had the pleasure of staying at a wonderful accommodation for one day. Renting an entire house with a view of Nara's mountains as the backdrop to the dry landscape garden, enjoying an evening beer was the perfect way to conclude summer. For dinner, there was a variety of alcoholic beverages available, and the shabu-shabu by the hearth was absolutely delicious. At night, gazing at a sky full of stars marked the end of our day. Knowing that this accommodation is run by your family made it feel very warm and welcoming during our stay. It was such happiness to spend a day doing nothing but relaxing peacefully— a truly special experience at Sasayuri-an. Thank you so much! We will definitely return again!

A glamping facility where you can escape the hustle and bustle of the city. Although they were cautious and could only be seen from a distance, we got to see adorable deer! Enjoying dinner while listening to the cute calls of deer, the sounds of night insects, and the crackling firewood was simply amazing! The portions were quite generous, so we couldn't finish all of the hot pot, which was a bit wasteful. However, it had a gentle flavor and was incredibly delicious. The chicken had a rich taste that paired perfectly with drinks! After dinner, we relaxed on the sofa with dessert in hand, chatting leisurely with friends and enjoying peaceful moments. Next time, I’d love to visit in winter to enjoy snowy landscapes and a wood-burning stove!

Thank you very much for everything. From the outside, it may be hard to imagine the wonderful space inside this historic building. The Facility has been newly updated, so we were able to stay comfortable even in the heat. We also appreciated having a washer and dryer, which made things much easier after returning home. Thank you as well for treating us to delicious sweets. We also enjoyed the matcha and Kaga roasted green tea—thank you very much. It was close to the station, making shopping and dining very convenient. The sushi restaurant you recommended was also excellent. Thank you for the sightseeing information too. And thank you for the fun quiz time and the surprise gift for my niece. We would love to stay again if we have another opportunity. Thank you again from the bottom of our hearts.