전국 × 고객 서비스 평가가 높은 호텔·료칸 - 421페이지

I was looking for a private-feeling Onsen Accommodation that I could visit on a day trip during Golden Week, and it exceeded my expectations with its luxurious atmosphere—I had a wonderful time. Since I was there, I also stayed for dinner, and it was surprisingly outstanding. I’d love to visit again.

We stayed for one night as a couple. The building's design was very stylish, and the bath was absolutely amazing! Although we couldn't use the pool during this season, it seems like a must-try in summer. The Room had a projector, but we couldn't figure out how to use it this time. There was some dust in small areas, so it would be great if cleaning could be more thorough. Also, clearer instructions on how to use the Facility would be helpful. Still, we had an extraordinary and special experience that we don't usually get to enjoy. We look forward to staying again in a different season!

We’re a couple who love glamping and villas. This was our first stay at the club919. We travel to different places once or twice a month. Out of the dozens of places we’ve stayed so far, this is easily among the very best—honestly, it feels like No. 1. Everything was so spotless and beautiful that we couldn’t believe it had just opened. The atmosphere felt like being in Okinawa or abroad, and we truly enjoyed an extraordinary escape from everyday life. Our dogs were thrilled too, running around happily. Between the sauna and the pool, we felt completely refreshed and were extremely satisfied. We’d love to come back in a different season. Thank you so much!!

We had a comfortable stay with the whole family to celebrate my wife's 60th birthday. Thank you for exceeding our expectations with your responses to our requests. We are truly grateful for the memorable and enjoyable moments you provided.

The Hotel’s service was attentive down to the smallest details and truly wonderful. In the lounge, they asked about my child’s juice preference and kindly made a special peach juice for us, which really impressed me. The building is stylish, and there were also Yayoi Kusama prints that I was glad to see up close. I’d love to stay again.

Among all the Hotels I have stayed at, from Hokkaido to Okinawa, this was my No.1 experience. The Room had a pleasant fragrance, a luxurious atmosphere, and an excellent interior design.

A charming accommodation limited to only three groups per day, offering an exceptional stay with its location and outstanding hospitality, allowing guests to fully enjoy a country-like retreat from check-in to check-out. The twin room features a veranda overlooking a vineyard, with trains running almost parallel to the accommodation at its edge. In the evening, you can witness the slow passage of night trains against the backdrop of a serene countryside sunset. The bathroom is designed with glass walls (ensuring privacy from outside), allowing guests to gaze at the night sky and stars when turning off the lights during nighttime baths. This unique feature, combined with silky-smooth onsen water directly sourced from natural hot springs, invites repeated indulgence throughout your stay—enjoying unlimited access without any interruptions. Additionally, meals include handmade dishes such as Bungo beef and pot-au-feu in perfect portions that are simply delightful. Guests can also savor wine made in-house from grapes grown on-site—a rare treat due to its limited production. Located in Yufuin, one of Japan's most famous onsen destinations, this is truly an extraordinary accommodation experience!

We made a Reservation about two months in advance to enjoy Kibune’s riverside dining platform. Although Kibune was bustling with early-summer visitors, during our stay we could forget the noise outside and truly relax. The fresh greenery seen from the bath was wonderful. Dinner on the riverside platform at night was moving—listening to the stream, the rustling wind, and birdsong as we ate. Each dish, generously prepared with seasonal ingredients, was carefully crafted, and my husband and I kept telling each other how delicious it was. I also mentioned just before our stay that I was pregnant, and we were truly grateful for your thoughtful care throughout. This is an Accommodation we would love to return to again soon.

I thought this was a very clean Accommodation with a great selection of dog-friendly items, and I would recommend it to dog lovers. I’d like to stay here again the next time I visit Kyoto. Overall, I’m satisfied, but if I mention a few things that were missing: Most of what you need for cooking in the Room is provided, but if guests want to cook hot pot in the Room, it would be helpful to have a portable gas stove (or an IH portable cooktop if open flames are not allowed for safety reasons) and a clay pot. Also, there were no donburi bowls for eating udon, ramen, or soba, so I’d like you to add those as well. Also, among the amenities, I would like bath salts.

Excellent location, be soothed by the view of the Higashiyama ridgeline and the flow of the Kamo River from the Room. Feel the warmth in the owner's thoughtful hospitality.

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

The staff welcomed us with warm smiles, and we were very satisfied. My friends who came with me also said they would love to bring their families next time. We will definitely be back, and we look forward to seeing you again!

I stayed for one night during the New Year. I have stayed at various accommodations converted from traditional townhouses, but this one was exceptionally spacious and thoughtfully designed. It was clear that the owner wanted guests to enjoy a comfortable stay, not just rent out a space. The accommodation is so spacious that it felt luxurious for just two people. I also appreciated the free bicycles provided. Thank you very much!

The Room was spotless and well maintained, so we had a very comfortable stay. The amenities and kitchenware were all provided—perfect! If you take the narrow path from the garden, there’s also a small beach. On the day we stayed, it was low tide, and we could even see small fish in the tide pools. The weather wasn’t great as the rainy season was starting early, but at night we could still see a beautiful starry sky through breaks in the clouds from the Room’s sky deck. They mentioned that since shell ginger flowers had started blooming, it might mean the rainy season was about to begin—and just as they predicted, it was officially announced the next day! We weren’t lucky with the weather this time, but we’ll come back again during the best season next time.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.

This villa is run by a couple, and they were both very welcoming. Everything was clean, and we had a very comfortable stay. You can’t see Mt. Fuji from the Room, but from the terrace in the backyard you can enjoy a panoramic view of Mt. Fuji in all its grandeur. We had dinner at the adjacent restaurant run by the same couple; every dish was high quality and we were very satisfied.

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.

The Room was clean, and it was great that the bathroom and toilet were separate. It was also nice that meals were not buffet-style, so we could dine in a relaxed atmosphere. The staff were pleasant as well.

This was my first time staying at a guesthouse, and the Room was truly clean, spotless, and spacious—very comfortable. It was much cleaner than some mediocre Hotels. Above all, I really appreciated being able to use the bath 24 hours a day (Reservation required for 1-hour slots). I could relax and bathe both in the evening and in the morning. The bath was of course very clean as well. There are three toilets (?) and two sinks. The owner is friendly, easygoing, kind, and happy to chat. I enjoyed our conversation over breakfast. When I stayed there happened to be no other guests, but if you eat in the living room it seems like it would be easy to interact with other guests. A few things to note: there aren’t any dinner places nearby, so if you plan to go out to eat you should be prepared to take a taxi. Also, since it faces a main road, you can hear traffic noise fairly often—something to keep in mind if you’re sensitive (it didn’t bother me and I slept fine). For breakfast, I heard there’s a bakery nearby, but if you prefer Japanese-style breakfast you’ll need to prepare your own. There’s a 24-hour supermarket close by, so for a Multiple Night Stay it might be nice to cook for yourself. The kitchen has basic equipment such as a simple stove. Overall, because it’s so clean and the Room is spacious, it may actually be more comfortable than a Hotel in some ways—and very reasonably priced. Next time I’d definitely like to stay for multiple nights. Thank you very much!

I stayed on a breakfast-only Plan. Since it was a solo trip I decided on suddenly two days before, I was disappointed that I couldn’t choose a Plan with dinner. Although I couldn’t have dinner, the breakfast was very delicious and I was completely satisfied. Above all, the owner of the Accommodation was very considerate in many ways, and I had a truly pleasant stay. Next time, I would definitely like to stay for the dinner as well. It was truly a wonderful Accommodation. Thank you very much for your hospitality.