전국 × 고객 서비스 평가가 높은 호텔·료칸 - 417페이지

I was able to relax while listening to the sound of the waves by the sea. I was also satisfied with the meals. The Room was very spacious and relaxing in a way I hadn’t experienced before, and it helped me recover from my fatigue. I will come again.

During the Obon holidays, when Hotels were fully booked and prices were high everywhere, we were incredibly lucky to stay at a great rate! We were also able to enjoy the Onsen, and we were very satisfied. This time, we made a Reservation for two twin Rooms. The layout felt like one apartment unit divided into two, and the Room size was just right, so we stayed comfortably. One Room had a slightly small toilet and an older shower room, but since we could use the Onsen, it didn’t bother us. The other Room was newer and very clean. Free parking was also a huge help! The parking area, beach, and Onsen were all close by, which made getting around easy. We’re very happy that we could stay at this price during Obon and enjoy the Onsen as well. We’d love to stay again if we have the chance.

It was comfortable. Located in the city center, it was easy to go out for meals and enjoy Nagoya to the fullest. I would love to use this accommodation again.

This was my first time staying at the accommodation. With Christmas approaching, a luxurious tree was displayed at the entrance, which lifted my spirits. I brought a cake to celebrate a birthday, and the front desk kindly kept it for me during check-in. Later in the evening, they delivered it to our room at our preferred timing. Plates, cutlery, a lighter for candles, and even a full bottle of sparkling wine from the hotel were perfectly chilled in an ice bucket—everything was impeccably prepared! I was deeply moved by this level of perfection. When I asked if I could keep using the plates and cutlery for breakfast the next morning, they provided new ones instead—such thoughtful service left me even more impressed. Even late at night, staff members delivered everything with warm smiles; I am truly grateful to them. Although an upgrade wasn’t possible due to weekend crowds, they kindly changed our room to one with a view of Tokyo Tower. The courteous service from all front desk staff gave me peace of mind—truly what you’d expect from The Westin Hotel! It’s definitely an accommodation that makes you want to return again. My friend celebrating their birthday was also delighted—it turned out to be an unforgettable experience! Thank you very much!

I enjoyed staying at the b Hotel on my previous trip to Kobe, so I chose it again in Hakata.\n\nIt was close to Hakata Station, making it convenient for dining out and shopping. I had an early flight the next morning, so the easy access to the airport was a big help. It was also nice to have coffee along with canelés and macarons as a snack right after arrival. Most Hotels provide a hair dryer, but I was especially happy that there was also a hair iron available.

This was my first stay, and the front desk staff were very helpful. I also received a sheet with a map of nearby restaurants. The large public bath was great as well. If you leave your key, etc. at the 5th-floor public bath reception by 21:30, you can enter. It seems to close at 22:00. There were various baths, and the open-air bath on the 6th floor (rooftop) was excellent! However, since the shampoo and conditioner are commercial-grade amenities, the quality isn’t very good, so bringing your own shampoo is recommended. The Room was a single, but I felt the lighting wasn’t bright enough. Otherwise, it’s typical business-hotel quality. Because the open-air bath was so good, I rated it highly.

The Facility was clean, and I was happy that the air conditioner was already on, so the Room felt cool when we arrived. With this kind of Hotel, I expected we’d have to turn on the air conditioner ourselves after checking in, so it was a pleasant surprise! However, the response when insects appeared... I don’t mind handling it ourselves, but I wish insect spray had been left in the Room.

During Golden Week, I tried to book a last-minute stay in Uwajima but couldn’t find anything reasonably priced, so I stayed here in Yawatahama instead. There was a day-use Onsen within walking distance, and there were various restaurants nearby as well (though many were closed due to Golden Week). You can walk from the station if you really try, but taking the bus was more convenient. The Hotel was a slightly larger one that also hosts weddings. Compared with more expensive hotels, some Facilities are lacking, but it was perfectly adequate. Breakfast felt a bit pricey, so I skipped it. The paper slippers were extremely thin, so if that bothers you, you may want to bring your own slippers.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!

Our flights were grounded for three days due to a typhoon, so we stayed here at short notice, and we were satisfied in the end. For a family of four, it had three beds, a washing machine, a bathroom dryer, and a separate toilet—everything we needed. (It felt more like an apartment-style Business Hotel, possibly an investment-type condo.) Towel replacement is self-service, and sheet changes cost extra, but our family didn’t mind. It’s about a 20-minute walk to the downtown area. We didn’t go into the sea because of the typhoon, but there’s also a beach nearby and plenty of restaurants around, so it was convenient. If you’re not looking for luxury, it’s easy to use and recommended.

Even though we were on the top floor, it rained unfortunately. We couldn’t enjoy the open-air bath or the terrace.

It was nice to see that Japanese-style dishes were included in the breakfast, which used to be only Western-style. Also, there was a large sign indicating non-alcoholic wine, but it turned out to be real wine with alcohol. I drank it by mistake as they were placed in the same area, so I will be more careful.

The service was courteous, the Facility was new, and it offered great value for the price. The vending machine selection is a matter of preference, but it would be even better if you could stock at least one type of sports drink (for hangover prevention).

I stayed with a breakfast-included plan. The lovely hostess warmly welcomed me and showed me to a clean and charming room, though it was a bit old. Walking through the entrance, I passed a hallway adorned with various antique furnishings, which were truly impressive. The bath was great, but it was a bit disappointing that the open-air bath was unavailable during the morning. Breakfast was carefully prepared dish by dish, with plenty of rice and mushrooms, and it was absolutely delicious. I was also delighted by the warm send-off at the end. This is an accommodation I would love to visit again.

We stayed with our dogs. Since it was a single room for two people, the bed was too small, but the Room was relatively spacious for a Business Hotel and more than large enough for two small dogs. We appreciated that they provided two sets of a toilet tray, water and food bowls, and pee pads. There is paid parking next door, and the station is nearby, which was convenient.

We traveled by car this time, but the property is conveniently located right near the station. We will stay here again.

The room was spacious enough to fit one double bed and two sets of double futons, and the kitchen was clean, so we were able to relax comfortably. The only issue was a very strong odor coming from the drain near the washbasin or washing machine, which bothered us.

I’ve stayed here about 100 nights since last year and have really liked it, but this was the first time I truly felt the downside of having no front desk. The air conditioner remote’s batteries were dead, and the batteries had an expiration date of 2024. At night, it wouldn’t turn on. When I swapped in the TV remote’s batteries, it worked. I told the housekeeping staff the next day; they didn’t seem to have spare batteries, so they replaced the remote with one from another room.

I chose this because I expected to arrive after 6:00 PM due to other commitments, and it was great! Since it’s part of a resort condominium, the renovated Room was spacious and had a wonderful view with lots of greenery. Dinner and breakfast are prepared in the refrigerator, so you can heat them up with the IH cooktop or microwave and eat whenever you like. Bringing your own food is allowed, so I enjoyed dinner with sashimi and my favorite drinks! The Onsen was at a comfortable temperature, though it felt a bit small. There is no open-air bath, but even the indoor bath has a great view. The staff interaction was minimal as needed, but their smiles were nice. Recommended for experienced travelers!

This was my second stay. The location is excellent, and since I only needed a place to sleep after a live show, the discounted rate with a 10:00 PM check-in was exactly what I wanted. They also store your luggage before check-in, which is very helpful. Last time I stayed on Friday and this time on Saturday. The outside noise (drunk people shouting) wasn’t an issue before, but this time it was pretty bad—though it quieted down before midnight. As mentioned in other Reviews, it didn’t bother me last time, but this time I woke up to the voices of the delivery company across the street starting around just before 8:00 AM. I think this probably depends on whether your Room faces the street. That said, it’s very convenient overall, so I’ll stay again. Thank you.