전국 × 고객 서비스 평가가 높은 호텔·료칸 - 410페이지

It felt homey and very comfortable. The Hotel staff were kind, and the Onsen was very relaxing. I also appreciated being able to use the laundry freely. I would like to stay again.

I was finally able to visit after the renovation, also to celebrate a birthday. In the communication before check-in, the staff member in charge responded very courteously, which raised my expectations. The team also provided attentive service at Girandole during lunch after check-out. However, during my stay there were several moments when I found myself thinking, “Huh?” For example, even though I had a 1:00 p.m. lunch Reservation on my check-out day, I wasn’t able to use the 1:00 p.m. late check-out Diamond benefit; some services differed from what was stated; and at breakfast there wasn’t enough explanation of the menu, and the staff seemed too busy and moved around without making eye contact with guests, making it hard to ask for help. These are small things, but because my expectations were high, they stood out. Also, while I thought the meals at New York Grill and Girandole were delicious, perhaps because I’m getting older they felt a bit heavy on my stomach (haha).

I used it for a day-use stay. This is one of my repeat visits, and I love this Hotel because it is quiet, clean, and spacious. There are two sinks in the bathroom, and the size of the shower room and bathtub offers a level of luxury not found in other hotels. Considering its prime location in Akasaka, the price is also reasonable, and there are many time slot options for day-use stays, making it very convenient. This time, I was upgraded as a courtesy from the Hotel, for which I am truly grateful. Highly recommended Hotel!

We stayed during the Obon holidays. The building is old, but it’s well maintained and very comfortable. The meals were delicious, and we tried yamame trout sashimi for the first time. The bath had dim lighting, which made it very relaxing. We also used it in the morning, and it felt wonderful surrounded by trees. We really enjoyed the evening event hosted by the staff.

On August 26, we stayed for one night for two people on a great-value Plan (JPY 4,800) through a Yahoo Travel promotion, including both breakfast and dinner. The Room was a 10-tatami space with an enclosed veranda area furnished with a table and chairs. The wallpaper was new, everything was spotless, and it felt very comfortable. The Onsen we had been looking forward to did not disappoint—the large public bath was spacious and relaxing. The open-air rock bath was also very large and truly soothing. And then dinner—the buffet we had been waiting for! There was a wide selection of Japanese, Western, and Chinese dishes, all delicious. In particular, the high-quality beef could be enjoyed as sukiyaki or teppanyaki-style grilled on an iron plate—and seconds were unlimited, making it the best dinner ever. Soft drinks, ice cream, desserts, fruit, and more were also plentiful; considering how inexpensive this Plan was, we honestly felt almost sorry to receive so much. Breakfast was equally impressive: all-you-can-eat salmon roe along with tuna and squid for luxurious seafood bowls. There were so many other options that we couldn’t possibly try everything. Items were replenished immediately when they ran low—truly attentive service in every way. We were simply amazed throughout our stay. Every staff member worked efficiently and professionally; it was a pleasure to see. Thank you very much for taking such good care of us.

My daughter and I stayed for two nights during Golden Week. It was a wonderful time. Thank you. We will definitely stay again. I hope this Hotel will always be here.

I was a bit concerned because the average Review score was 4 or below, but there were no issues at all. It’s a perfectly standard Business Hotel, and the Facility is clean. Considering the price and how close it is to the station, I have no complaints. However, for breakfast you’re directed to Yayoiken on the first floor, and it wasn’t very good. That was about the only thing that stood out.

When I work in Osaka and don’t feel like going all the way back home to Nabari, I look for an affordable Hotel around Tanimachi 9-chome and Uehommachi. I tried staying here because the price was very reasonable with a 24:00 check-in. It’s small, but clean, and it has the essential Facilities, so I could relax. I’ve stayed many times since then, and if you use Kintetsu trains or the subway, it’s extremely convenient and offers outstanding value for money.

Excellent value for money. The Facility is old, but well maintained. The Room has everything you need, and the toilet is equipped with a washlet. WiFi was good. I didn’t use the outdoor bath, but the indoor bath alone was very pleasant. Unfortunately it was cloudy, but if it had been clear, the starry sky would have been beautiful (the Room I stayed in had a balcony). The free breakfast buffet even included curry rice, which was a great deal. There is also a local souvenir corner; I bought eggs at a bargain price to take home. I’d like to visit again if I have the chance. Thank you very much.

We received many joyful photos of our grandchildren, and my spouse and I are extremely satisfied. The friendliness of the international staff seemed to double the fun, which made us very happy. Thank you very much!

Although it seems far from the station, it’s not an issue if you’re driving. We stayed without any particular complaints, and it felt like good value for money. There’s a convenience store next door, and you can walk to Yamato Sushi for dinner. In the morning, we recommend taking a walk across Naka-no-shima Bridge.

Considering the cost, I would rate everything a 6 out of 6. The best point was how clean it was. There were no unpleasant smells on the towels, yukata, futons, or anything else. The meals were also well thought out, with a good variety and high-quality ingredients. It was an Accommodation I was truly satisfied with, and I would like to stay again. If I may make one request: I’d love it if the bath hours could be extended—open until midnight at night and starting a little earlier in the morning—as someone who loves Onsen.

I was able to relax in the bath.

Close to the station and a convenience store. Well-equipped and truly convenient. The bathroom dryer was especially helpful.

The open-air bath with its stunning views, the delicious food, and this relaxing Accommodation made for a wonderful stay.\nWe’ll be back again.

It was a very comfortable Room. The seafood dishes were also excellent. The bath was clean and we enjoyed it. After checking out, I realized I had forgotten my hat and called; they helped me, and it arrived at my home the next day. It became a wonderful memory. I will visit again.

The facility was very clean and stylish. Additionally, the staff were very kind, making it an extremely comfortable stay. Although it was just a one-night stay this time, I would like to stay longer next time. Thank you for the comfortable stay!

This was my first stay here. To enter the Room, you just get the passcode and let yourself in. Meals are prepared in the refrigerator, so you simply do a quick cook and enjoy. This time we chose hot pot, and it was very satisfying! Plus, there’s an Onsen bath in the Room. Great value for money, and since it’s newly built, it was very comfortable. The Room is spacious too, so I recommend it for trips with your dog.

This was my first time staying here. There was nothing in particular that concerned me. It was close to the venue for a certification exam, which made the morning easy. I’d love to stay again if I have the chance. Thank you very much.

I come to ski in Shiga Kogen at least once a year, and I stay at Lake Hotel about once every two years. It’s great that solo stays are welcome, the location is convenient, and the price is reasonable—so it’s extremely useful for me. Above all, I’m very satisfied because there’s none of the common ski-Accommodation stress like a cold bath area, weak showers, or water that’s too hot. Last time there were only a few groups staying and it felt a bit quiet, but this time there were many international guests and younger visitors as well, which made it lively and enjoyable. It was my first time having both breakfast and dinner as buffet-style meals here, and I ended up eating too much… In particular, my favorite item was a sweet simmered side dish (or maybe dessert?) served at breakfast—something like candied sweet potato and apple. I also recommend the apple juice sold at the shop with the mascot dog on the package. One thing I’d like to mention is the smoking area. I saw cigarettes in the ashtray that didn’t seem fully extinguished, so it might be better to place some water for putting them out (for example in a plastic bottle).