전국 × 고객 서비스 평가가 높은 호텔·료칸 - 407페이지

This time, we chose the option with a 5,000 yen meal voucher as Hida beef was the main focus. However, due to inbound tourism, we couldn't get into our planned restaurant, so making a reservation in advance seems essential. We managed to dine at another partner restaurant and enjoyed a delicious meal, so we were satisfied! The bath operates on a rotation system, so it's recommended to check the schedule in advance. Since the bathroom is small, make sure to check the congestion status on your room monitor to avoid waiting! The room can be made completely dark with blackout shields for a good night's sleep. Breakfast is a light buffet but satisfying!

We stay here every year for a Multiple Night Stay. The location is convenient, but it would be great if there were some variety in the breakfast menu for Multiple Night Stays. Regarding parking, as the contracted parking lot can sometimes be full, it would be helpful if the website clearly stated the fees for non-contracted parking options so we can plan accordingly in advance.

We had a relaxing stay! The front desk staff’s warm smiles and service were excellent!

This was my second stay. I’ve stayed at several other Accommodations in Ureshino Onsen, but Irifuneso’s Onsen is still the best. The consistently silky, smooth feel is exactly what you expect from Ureshino, and I was very satisfied. I also enjoyed the coffee and pudding next to the front desk. The Onsen yudofu at breakfast was delicious, and the staff member who served us was very pleasant. This time I stayed in a renovated Room with beds, and it was clean and nice, but I was a little disappointed by the noise when opening and closing the toilet door and that there wasn’t an exhaust fan. Next time, I hope to visit with my grandchild who loves Onsen yudofu. Thank you for taking care of us.

The Room is clean, and the amenities are well stocked. The breakfast curry was very delicious. Convenience stores and restaurants are also just a 2–3 minute walk away, so there’s no problem.

The rates are affordable, and the large public bath is perfect for relaxing after a long day. I was a bit concerned that there were no clocks in the Room or the bath area. Since the only wall clock is at the first-floor front desk, a wristwatch is essential.

The meals, the room, and the staff were all excellent.

Weekdays only: Early-morning curry from 6:00 to 6:30 It was very delicious. I’d love to have another serving.

Due to an issue, I ended up checking in late at night. I called before heading over, and instead of complaining, they were very considerate and handled everything pleasantly. The room was clean, and I think it’s a Hotel with great value for money. I was impressed that the parking lot being full was proof of that.

We stayed here on a ski trip to Kurumayama. There was no snow, so driving was not a problem. We arrived around noon and asked the front desk where we could change into our ski wear, and they kindly showed us. After that, we used the Shuttle Service to and from the ski resort. It was disappointing that a Reservation was required for the bus and that it only ran about once an hour, so we were told we needed to book in advance. We checked in in the evening, and our Room was a bit far away, but it was spacious and nice once we got inside. However, there were not enough hangers and the closet was small, so it was hard to find space to hang our ski wear (it was helpful that they added more hangers when we asked at the front desk). The meals were buffet-style, and even though it’s in the mountains there was sashimi; it was crowded but items were replenished quickly, so we enjoyed it. We went as a family and had a great time overall.

It was wonderful to enjoy the excellent natural Onsen water both in the large public bath and in the Room bath. In a quiet setting, I was able to rest soundly.

The front desk staff provided excellent service.

Despite the low price, it was very good. I could hardly find anything negative and had almost no complaints, so I would like to stay here again when I visit Sendai.

We travel about once or twice a month, and we found this Hotel to be exceptionally kind. They helped us in many ways, and we are truly grateful—we had a very pleasant trip. Thank you very much. We would love to stay again.

Check-in and the staff’s response over the phone were kind and helpful. The Room felt clean and looked nice, but it was disappointing to find mold in the bathroom. Also, there were not many amenity options, so overall it felt less satisfying than expected for the price.

The price was affordable, and the stay was comfortable.

I stayed with my child. Even though we arrived late, we were able to enjoy the ice cream we had been looking forward to (arranged in advance). The male staff member at the front desk spoke to us kindly, which I really appreciated. The next morning my child wasn’t feeling well, so I contacted the front desk and asked to extend our checkout time. The female staff member said rather firmly, “It’s until 11:00!” I felt sorry for making a sudden request and wondered if she was irritated, but there were no words of concern and it felt cold. She did explain the necessary procedures, so we were able to communicate the minimum required information. We originally had a Plan with breakfast, but due to our situation we couldn’t eat it. If we stay again next time, I’d like to try breakfast then.

I stayed on the Plan with a sauna. Check-in was at 3:00 PM, but I arrived around 1:30 PM to leave my luggage, and I really appreciated that you were able to show me to my Room right away. I booked a standard Room, and it was next door to the sauna Room, which made it easy to go back and forth and very comfortable. The sauna was very clean, and I was happy that the amenities were Aesop and the hair dryer was ReFa. It was also nice that we could bring the welcome drink back to the Room, which helped us relax. The sauna itself felt great and was very relaxing. The only disappointment was that we were told we could enjoy the sauna from check-in until check-out, but when I tried to use it in the morning, the power was off and I couldn’t use it. There wasn’t an instruction manual either; since it had been running automatically when we arrived, I didn’t know how to operate it and felt a bit stuck. Other than that, everything was very comfortable, and I think this Accommodation is highly recommended for sauna lovers.

I’ve stayed here many times. I haven’t had any particularly bad experiences or anything unpleasant (sorry if that sounds condescending). It may vary by Room, but mine had a microwave (very convenient) and a washing machine (it seems detergent is sold at the front desk). It was a Room with a loft, and the ladder had been removed. (It didn’t feel run-down.) The Hotel’s design/layout is unusual in a good way—almost like the Rooms are arranged in a spiral, with a mysterious open central space that feels like some kind of display area; it made me wonder if they once planned to build a disco… The building structure is interesting (in a good sense). For meals, there’s a supermarket right across the street, and there are bento shops along the road, so it’s easy to heat up boxed meals in the microwave. I was able to relax normally. Thank you.

We stayed here for a family trip. The staff were very thoughtful, we enjoyed visiting the different hot springs, and the meals were so luxurious we couldn’t finish them all. We will definitely stay again.