전국 × 고객 서비스 평가가 높은 호텔·료칸 - 404페이지

The building and unit bathroom are a bit dated, but the interior has been renovated and there were no issues. The Mirable shower may be a matter of personal preference, but the bed and pillows were extremely comfortable—I drifted off to sleep right away. I’d like to stay again if I have the chance.

Compared with a typical Business Hotel, it was far more comfortable. A spacious bathroom, a large TV, and in the family-type rooms there’s even karaoke. Some people may feel hesitant about it, but I personally loved it!! The only inconvenience was that there were no restaurants nearby. It felt luxurious for a solo stay—I’ll definitely use it again!!

I chose this hotel because I was looking for one with parking, and the accommodation fee was very reasonable and satisfying. I would like to use it again when I visit Yonago.

I couldn't enjoy the Onsen, but the bed was great.

A very retro Showa-era Hotel! It’s well cleaned. The male staff are calm and pleasant, but the female front desk staff came across as a bit harsh and condescending, so 4 stars. For meals, you can get refills of three mini rolls! It’s a little awkward to ask for more (lol). It was worth the price, and I’m glad I could stay at a low cost.

This was my second time staying in Nozawa Onsen, and I wanted to try a different accommodation from last time. After reading various reviews online, I decided on this place. There are many public onsen baths near the accommodation, and I enjoyed visiting several of them. The large bath at the accommodation alternates between night and morning use, and since the autumn leaves were beautiful at the time, soaking in the bath while enjoying the view was amazing! The provided amenities were from POLA, which was excellent. Both dinner and breakfast were incredibly delicious—I even had three bowls of rice! The staff members were very kind; it felt almost unfair to pay such a reasonable price for such great service. If I had to mention one downside, as noted in other reviews as well, it would be that the futon mattress was thin with just one layer, making it slightly uncomfortable to sleep on. However, overall, I was extremely satisfied! I'd love to stay here again!

The view of Mt. Fuji from the Room was absolutely beautiful, and above all, the guest Room was amazing. It’s spacious and has everything you need! I thought it would be even better if there were a fabric refresher spray or a washing machine, and it was a bit disappointing that there were too many trees blocking part of the Mt. Fuji view. Also, I emailed in advance with an inquiry but never received a reply, so I called afterward. The man who answered was very unfriendly and did not apologize, which made me feel uncomfortable even before arriving.

I stayed for two nights while hiking Kuju. Both the dinner and the Onsen were excellent. After coming back exhausted from the hike, you can soak in the Onsen right away. There are no shops open at night in the area, so having dinner included is a big help. However, it’s very generous, so some people may find it a bit too much. The hospitality was also wonderful. I would love to stay again.

I stayed here after visiting the Expo. The Room was spaciously arranged, allowing for a comfortable stay. Since it was hot, I appreciated being offered cold water from the refrigerator at check-in. At night, my child got injured and caused some trouble, but the staff kindly assisted us. I feel sorry if we disturbed anyone staying in the neighboring Room that day with all the commotion. There are reviews mentioning noise concerns, but I didn’t notice any while sleeping (if anything, we were probably the noisy ones due to our situation—apologies for that). It’s hard to find a good Hotel near the Expo area, but this place was a great find! I would love to stay here again if given another opportunity.

This was my first trip to Minamiaizu after visiting Aizu several times. I made a Reservation looking forward to the starry sky. The Accommodation had plenty of shared spaces filled with the warmth of wood and a playful touch. The dishes, a collaboration of French cuisine and local ingredients, were well received by my family. The portions were more than enough for us. We were able to see the starry sky as hoped, and it was truly moving. I’d love to visit again.

I stayed here the night before a hike. I had made a Reservation with rice balls for breakfast, but at check-in they kindly changed it to an earlier Ryokan-style meal. It was relaxing and very nice. I was able to enjoy the free-flowing Onsen almost privately. Although the building is old, it was well cleaned throughout. I would love to stay again.

I was worried because it was inexpensive, but my concerns were unfounded. The Room was spacious, and I was pleasantly surprised by how substantial the dinner was. If I had to mention one thing, it would be that the guest Room did not have a washlet toilet. I would like to stay here again if I have the opportunity.

It was a wonderful Room with a stunning view of rolling hills and distant mountains. The meals were beautifully presented, highly original Japanese cuisine, and the distinctive tableware—together with the interior—created a strong sense of cohesive style. The service was also pleasant, and their dedication really came through. Thank you for allowing us to spend such a relaxing, peaceful time.

The front desk featuring robots and dinosaurs is quite unique and entertaining. Staff are also quick to assist via the phone next to the front desk. However, the lack of hot coffee in vending machines might be disappointing for Western guests accustomed to drinking coffee. It would be preferable to have coffee instead of tea in the Room as well.

The staff were extremely courteous and attentive.

I stayed for a Multiple Night Stay (2 nights). The Room was spacious and extremely comfortable. There were plates, cups, and a full set of cutlery, plus a frying pan, so I bought ingredients and prepared foods at a supermarket in Nago City for dinner. I had a packed schedule with marine sports and more, but it was so comfortable that I wish I’d made more time to relax at the Hotel. Sunrise spots, sunset spots, and Heart Rock are just a few minutes away by car. The Eisa performance was amazing as well—thank you!

This was my first stay at an APA Hotel. I chose to stay on the top floor, where individual air conditioning settings are available, as I dislike centralized air conditioning mentioned in reviews. It was comfortable to adjust the temperature myself. The bed was larger than expected and very comfortable for single use. Other facilities were minimal but sufficient, making it ideal for a business hotel stay. I thought it might be a bit of a walk from the station, but it took less than 3 minutes—very convenient location near the station. For breakfast, having more variety or local specialties would be appreciated. In terms of cost performance, I might skip breakfast next time. As an accommodation-focused hotel, I found it to be excellent overall. By the way, although this didn’t affect me this time, I think it would be helpful if information about elevator maintenance or stoppages is included on the website or during reservation notices.

The large public bath was spacious and could accommodate around 10 people, so it felt comfortably uncrowded. It was also very helpful that it was open until 1:00 a.m. Free coffee and a complimentary Kitakyushu lemon sour were included.

Given how close it is to Hiroshima Station, I was very satisfied to stay at this price in a private Room with a bath and toilet. Even leaving the Room just 10 minutes before my Shinkansen departure, I still made it in time. Because the Facility is old, the walls are thin and you can hear noises from the next Room and alarm sounds. It also seemed slightly smoky, but for this price it was acceptable. The staff were polite and attentive, which left a good impression. I would definitely like to stay here again when visiting Hiroshima.

A clean Hotel, complimentary drinks and food, plenty of books and rental items. We had a very comfortable stay. Thank you!