전국 × 고객 서비스 평가가 높은 호텔·료칸 - 403페이지

Second stay; even in a single Room, it’s spacious—old but clean—and the breakfast was delicious again.

I left my luggage here first, went out to Es Con Field, and checked in late. Thanks to the pre-check-in process and keypad entry, I was able to stay smoothly and without any hassle. The room was also cozy, and I had a comfortable stay.

It was a Room on the 38th floor. The view was amazing and truly impressive. In particular, the views from the pool and spa were wonderful, and I was able to relax very well. Above all, all of the staff were excellent—everyone greeted me properly, which made my stay very pleasant. I would definitely like to stay again.

The warmth of the wood, the onsen, the delicious meals, and the heartfelt hospitality were truly impressive. I would love to visit again and perhaps stay in the annex next time or reserve a meditation room. Thank you so much!

This was my first time staying here, and it was new and very clean. The TV and bed are large, so you can stay comfortably. The amenities are well provided. There is also a washing machine, along with clothespins and detergent. Since the bathroom door is made of glass, you may want to keep that in mind if you are staying with someone other than family, but it was not an issue for us as we stayed as a family. I would definitely like to stay again if I have the opportunity.

The staff were very friendly, and the bed was spacious, soft, and comfortable. The hairdryer is powerful.

The kitchen and bathroom facilities were as well-equipped as those in an apartment, but it was disappointing that the balcony was not properly cleaned.

It’s conveniently located for sightseeing, and the spacious Room is a real highlight. Even though it’s a tatami-style Room, the chairs and table are set at a comfortable height, making it perfect for getting work done on a business trip! The bath was wonderfully warming as well. Among the private baths available, the open-air bath with the best view is on the rooftop. Since there is no indoor bath, it may be quite challenging to use in winter—it takes some courage. That said, it offers a beautiful snowy-view bath experience. I think it has its own charm that’s different from summer scenery.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—at the front desk and in the restaurant—was truly pleasant and welcoming, and I had a great time. The buffet made the most of fresh vegetables and was thoughtfully prepared rather than relying on cheap ready-made sauces, and it was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal. There was a sheet listing the names of the mountains visible from the Room window, hooks placed throughout the Room for hanging clothes (probably for winter ski wear), a towel provided for use at the washbasin, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. I would definitely like to stay again if I can get another Reservation.

The check-in support was very courteous and made us feel truly welcome! We made some unreasonable requests, but they handled them kindly, which we really appreciated. If we have the chance to visit again, we would definitely love to stay here again. Thank you so much!

Dinner offered a wide variety of dishes and was delicious overall, so the meals were excellent. The room was spacious and satisfying; however, there was a slight lingering smell of dog urine, which may be unavoidable. The dog run was not crowded, which was great.

Stayed in a private cabin type for the second time. The Room seemed to be kept clean. Men and women share the same floor. I felt that more than half of the guests were international travelers. It was convenient, with a train station and a large drugstore on the main road right in front. It may have been by chance, but it was very quiet and comfortable.

We chose this Hotel for a two-night family trip. Although it is a bit old, it was very clean and the staff were friendly, so we had a comfortable stay. Breakfast was free, and both days we enjoyed tasty Japanese-style meals.

The bathroom and other water facilities were very clean. It was appreciated that the bath could be reserved for private use by time slot. The coffee machine in the Room was also very helpful.

It was very convenient as it was close to Kongofukuji Temple No. 38. The next day, we planned to use the bus, and the bus stop was right in front of the Hotel.

Many guests were also staying here to go golfing. The Hotel staff were very kind. The Room was thoroughly cleaned, and I had a comfortable stay. The food was delicious as well. I was very satisfied. Thank you!

A Villa I had wanted to stay at for years. My husband finally got some time off, and we initially searched around Chiba, but since it was summer vacation, reservations were hard to secure. Expanding our search nationwide, we found availability in Okinawa and decided to stay at a Villa there while visiting family. Upon arrival, the unmanned check-in process was a bit confusing but completed successfully. After placing our luggage in the room and opening the fridge, we were amazed by the amount of welcome drinks! We prepared for a BBQ with items we brought along and headed straight to the pool—it was spacious and absolutely fantastic! The room itself was incredibly large; I found myself running every time I moved around. However, moving between rooms at night required passing through the courtyard, which was challenging for me as someone who dislikes insects. When it got dark, we planned to have a BBQ in the courtyard but ended up grilling outside and eating indoors due to my aversion to bugs. All cooking utensils were provided, which made everything so convenient. I would definitely love to stay here again during future visits home!

We received a notification about forgotten items after check-out. Small gestures like this enhance trust in APA. Thank you very much. Breakfast is also available at the neighboring Yayoi Ken restaurant.

The bed was incredibly soft and comfortable! I had a restful sleep.

I would have been happy if there had been an Onsen within walking distance nearby. The staff were very helpful, from guiding us to the parking lot to handling check-in and check-out. Some breakfast items ran out, so I would have liked better restocking.