전국 × 고객 서비스 평가가 높은 호텔·료칸 - 400페이지

The meals were delicious, and the view from the Room was excellent.

To catch the first Yonkushi Ferry, I checked in after work and had only a short time before needing to leave the Hotel by 5:30. The staff were very helpful, guiding me on where to park, explaining the Onsen bathing hours, and even providing a bandage when I injured myself at work. I have stayed here before, but last time I checked in after midnight and couldn’t use the Onsen. This time I was able to bathe just in time and it really helped me recover from my fatigue. Thank you very much.

It was my first stay in Chiba City, and I was able to spend a quiet and relaxing time.

We stayed for one night from July 17 in a K-type log cabin in the main building with one dog. The entrance door lock was a little difficult to use. The Room was very clean, and it had a washlet toilet and air conditioning, so we were very comfortable. We ordered the BBQ set, and it was delicious. We also used the outdoor bath, which felt great. We would definitely like to stay again.

We stayed in the Glamping Egg Suite for a birthday trip! As a birthday surprise, we arranged a cake and wine with the help of the Hotel staff. Thanks to their support, it became a truly wonderful birthday memory! Unfortunately, the weather wasn’t great, but we still had an amazing time and fully enjoyed our first barrel sauna experience. We’re truly grateful to the Hotel staff—thank you so much!

A very affordable Hotel in Chinatown, with plenty of places to eat nearby and only about a 5-minute walk to the station. I was able to stay two nights for the budget of one night. Having a microwave in the Room was also great! The bed was comfortable, too.

If you head toward the windmill landmark, you’ll find the Hotel right below it, so it’s easy to locate. From the Room, with Kouri Island in a diagonal view, the sea is just a few meters away. Dinner was decent. Breakfast was Japanese-style and delicious, featuring grilled salmon as the main dish. Western guests also stay here, and I think this Accommodation has a pretty good reputation.

Staying on the day of the fireworks festival and being able to watch from the rooftop was truly moving. The staff were kind to my children, and I also appreciated their thoughtful care during meals, such as asking whether we needed children’s spoons. It was my first solo trip with the kids, and we were completely satisfied!

The meals were high quality and exceeded my expectations. The bath wasn’t too hot, so it was easy for small children to use as well. Overall, I could really feel the effort the staff puts in. The Facility feels a bit old, but I hope you keep it up for a long time. We’ll be back again.

We stayed in a Room with a mini-kitchen on the 11th floor, and everything was clean and very nice. There were two of us, but it was spacious enough, and best of all, the toilet and bathroom were separate. We’ll be visiting Nagano Prefecture again next year, so we’d love to stay here again.

A very simple and comfortable Hotel. Free services such as laundry and breakfast. We stayed as a group of three, and there were properly three beds available. Stayed for two nights without any issues. Thank you for your hospitality.

I stay here twice a year for 2 nights and 3 days. Every time, I have a relaxing and comfortable experience. Thank you to the staff as always!

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could truly enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was spacious, and we were able to play badminton and other games with the kids. The amenities felt thoughtfully selected to include only what’s necessary, which left a great impression. There were washrooms on both the first and second floors, with two hair dryers provided. A washer-dryer and detergent were also available, so we had no inconveniences at all. If I had to mention one thing, as others have noted, the sauna temperature is low so it may feel a bit underwhelming—but considering various factors, I can understand why it’s set up that way. The disposable slippers were nice, and everything was thoroughly cleaned down to every corner—exactly what you’d expect from Rakuten STAY Villa. There is a large nature park across the street where dogs are allowed, so morning walks were very pleasant. Dog supplies are somewhat limited: a few pee pads, two types of food bowls, wet wipes, and something like plastic bags for picking up waste are provided. There wasn’t a dedicated trash bin for dog waste, so we ended up throwing used pee pads into the kitchen trash bin; it would have been nice to have one for dogs. Our whole family agreed that we’d love to stay here again next year.

The natural and friendly response from the front desk staff was reassuring. The Room was clean, and I had a comfortable stay. Although you kindly assisted me with membership registration, it has not been completed yet. I will continue with the registration process; thank you again in advance!

I’ve stayed at container hotels before, but this was my first time experiencing one where everything from check-in onward is fully self-service. Some parts are a bit hard to understand, but overall I think it’s good. What I personally liked was having a mini kitchen and a washing machine inside the Room. Also, like other container hotels, there’s a microwave in the Room as well, so you don’t have to keep going out of your Room and there’s no waiting your turn (especially great for business trips). What bothered me was that I couldn’t find a replacement bath mat, so I wasn’t able to change it during my Multiple Night Stay. Also, the kitchen faucet is positioned too close to the front edge, so if you’re not careful when using it, water can splash onto your clothes or feet. In addition, vibrations from the outdoor unit of the air conditioner resonated quite a bit inside the Room and felt slightly unpleasant. Despite these complaints, I’m very satisfied overall because with container hotels you can park close by and there’s no waiting for elevators—so it feels much like staying at home.

I stayed here as a solo traveler. The staff gave me a warm welcome, and even though it was my first time at this Accommodation, I felt at ease throughout my stay. Their service was pleasantly attentive without being overbearing, which made it especially comfortable to stay alone. The Onsen had a quiet, relaxing atmosphere, and I was able to soak slowly and unwind from everyday fatigue. The water felt wonderful—I found myself wanting to return again and again. The interior was also very comfortable, and I truly enjoyed a leisurely pace of time. This is an Accommodation I can recommend to anyone who wants to relax on their own. I would love to stay here again when I’m in the area.

I chose this place because I wanted to do SUP. Dinner was a barbecue, and breakfast was a Japanese set meal with hoba miso. The bath and toilet were shared, but there was also a refrigerator, and best of all, there was an Onsen and the price was low! There wasn’t an electric kettle in the Room, but paper cups and hot water were provided in the hallway. What was disappointing was that there was no washing machine. I couldn’t wash my swimsuit after SUP, and since my trip continued the next day, I went to a coin laundry after heading into town. Since it’s also far from town, if you’re planning a Multiple Night Stay, I think it’s a good idea to bring a small portable washing machine.

It is conveniently located near Matsue Castle, and we stayed here while sightseeing.

It’s close to both Maihama and the nearest station, Ichikawa-Shiohama, so we stayed the night before visiting DisneySea and were able to get there smoothly on the first train in the morning. It was easier to stop by the convenience store in front of the station to buy food before heading over. It was my first time staying in a capsule Room, but it’s women-only, the size was just right, and although the shared space isn’t large, it wasn’t inconvenient. It was a bit disappointing that I couldn’t control the air conditioning, and (maybe it was just my Room) I couldn’t use the alarm function. It was great that I could charge my phone while lying down. I’d like to stay again.

Located right in front of the station, offering the best location for train users. Thank you for upgrading my single to a twin Room. I had a very comfortable stay.