전국 × 고객 서비스 평가가 높은 호텔·료칸 - 394페이지

What we liked - Many of the dining areas are semi-private, which gave our family a nice sense of privacy. - The meal selection wasn’t huge, but it was more than satisfying, and everything we tried was delicious. We appreciated the focus on quality over flashy presentation. - Although all the staff were foreign nationals, everyone was smiling, sincere, and hardworking. It made us want to cheer them on. - Each floor had a completely different hallway interior design and furnishings, which was fun to see. - There was some flexibility at check-in and during meals, so we didn’t have to rush or wait in long lines. We really appreciated being able to move around calmly. A few minor disappointments - The air conditioning in the lobby, hallways, and elevator wasn’t very effective, so it felt hot. The lobby is large with an open atrium so that’s understandable, but the elevator was especially warm. - There were cobwebs on the ceiling near the window in our Room. We stayed as three generations of our family (parents and child), and everyone was very satisfied—we had a wonderful time together. Thank you very much.

Although the Room Facilities felt a bit dated, the Room was very spacious, with a mini-kitchen and plenty of storage, and our Multiple Night Stay was extremely comfortable. Above all, the view from the balcony was amazing. The balcony was also large, and we could access the private beach directly from the Hotel—the sand was wonderfully soft. There were hermit crabs too, which delighted our kids! Breakfast was very satisfying as well, with Okinawan dishes and even ice cream. The restaurant staff were kind. We would definitely like to stay again.

Everything is so well provided that you’ll hardly have any trouble. We even borrowed bicycles.

We were looking for a Hotel in the Tenjin area with a room for three adults. Access from Tenjin-Minami Station on the Nanakuma Line was convenient, but the directions say Exit 5 is the closest. For travelers with suitcases, however, the stairs were tough and it was hard to tell which direction the Hotel was in. If you have luggage, I think Exit 3 is better because you can use an escalator. On the way from Exit 3 to the Hotel, you pass Exit 5 anyway, so there isn’t much difference in distance. Since it’s a Hotel and many guests have luggage, I would appreciate clearer guidance on which station exit is best (e.g., “escalator available” or “stairs only”). The Hotel itself was very comfortable. The toothbrush had an eco-friendly design that was a bit difficult to use, but I understand it as cost-saving. Thank you very much.

Perfect for business accommodation. Stayed during New Year's as a special occasion, but the meals were disappointing, with dishes that weren't warm. The bath was great.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

It was so comfortable that it made me wish I could live here. If you plan to have a barbecue, I recommend bringing a fine-mesh grill grate. Breakfast surrounded by greenery and birdsong was wonderful. I’d love to stay again.

Excellent. The staff were very attentive, and the all-inclusive package was great. The Italian food was delicious, and the bar-time pizza was even better than expected. Overall, we were very satisfied. However, it was very disappointing that we couldn’t use some activities and weren’t allowed to use them in a positive way, so I’ve deducted a few stars for that.

This is my second stay. I was satisfied with the proximity to the station and the cleanliness of the Room during my previous visit, so I decided to stay here again. As before, it was a satisfying stay. I only interacted with the front desk staff during check-in and check-out, but they left a positive impression as many were pleasant. I would like to stay here again when I visit Nagoya next time.

I wanted a relaxing stay, so I booked a twin Room for single use. The breakfast was very delicious.

I always stay at this clean and quiet Hotel. We travel as a couple, but during the Obon holiday week the Rooms were fully booked and we couldn’t get our usual twin, so we stayed in a double Room. As expected, the bed was quite narrow. However, we chose it knowing that in advance, so that’s on us. It’s a great Hotel—close to the station and convenience stores, and breakfast is available. We’ll stay again.

I came from Yokohama to watch an Iwaki FC match. I checked in around 9:00 PM after the game, and the staff were very courteous. It’s a small Hotel, but the Facility was clean. Breakfast had a great variety and tasted excellent, so I was very satisfied.

I frequently use many AZ Hotels in Kyushu. The reception staff are usually very friendly and welcoming, but this time the atmosphere felt more like a high-end hotel, which was also nice. The price has increased, but dinner has become more luxurious. They promptly replenish items when they run out. Chicken nanban is particularly popular. On Friday, there seemed to be fewer guests, so I enjoyed dinner and alcohol at a leisurely pace. Breakfast has also become more luxurious and included chicken tempura. Personally, as someone of my age, fried food in the morning can be a bit much; it would be appreciated if meatballs or hamburg steaks from before could occasionally make a return on some days.

Due to an urgent matter, I stayed for 4 nights and then added one more night. I had stayed at the Gran Terrace Main Building before, but I didn’t realize there was an Annex and made my Reservation without knowing. The Room is small, but very clean. Since it was a Multiple Night Stay, fresh water and bath towels were provided daily on the door handle, which felt great. There was a refrigerator within arm’s reach beside the bed, with a shelf above it holding items like mugs and a hair dryer. The TV was large, and there was also a humidifier. On the 2nd floor in front of the elevator, there were amenities, hangers and an iron, plus different shampoo and conditioner from what’s in the Room (I wish I had used those from the start), coffee, a microwave, ice(?), and lots of manga! Only check-in is at the main building, but checkout is easy—just return the card key to the key box. I already made another Reservation (lol). One request: if possible, even a foldable table would be very helpful. The shelf space alone is just too small… Lastly, to the cleaning staff member! Thank you for greeting me so politely every day with a smile. Since I stayed multiple nights, cleaning must have been tough—sorry about that.

We stayed with seven people and one Shiba Inu. The house was spacious, well stocked with amenities, and the kitchen was very comfortable to use. The area was very quiet, and it felt like we had the wide ocean all to ourselves. Fishing for whiting from the concrete pier was fantastic. The sauna was also excellent, and cooling down while looking out at the sea afterward was pure bliss. Kids, adults, and our dog were all very satisfied.

This was my third stay. As always, in the separate container units you can hardly hear noise from neighboring rooms—only the sound of doors opening and closing at the entrance (you can hear traffic and trains). On the other hand, it’s great that you can relax without worrying about the noise you make. I often use R9 Container Hotels because I can unwind alone at my own pace. The bathtub is a bit larger than in a typical Business Hotel, and the bed is very comfortable. It’s also helpful that they offer frozen light meals.

I stayed with breakfast and dinner included, and was able to stay at a reasonable price as a stopover during my trip. I was satisfied with the meals as well. The amenities were the bare essentials, which was enough. I rated the bath 4 stars only because it was a unit bath with the toilet, but there were no particular issues. I brought my own drinks, but before check-in there were tea bags and coffee available for use with the in-room kettle. I ended up having about four cups in one night by myself, so when they told me at reception to “help yourself,” I was tired and it made me really happy! The staff member who assisted at dinner served us with a warm smile, which made me feel relaxed. For checkout, you return the card key by putting it into a box system—very smooth for business travelers. Since I’m not used to staying overnight often, I did say thank you, but I found myself thinking how modern (or maybe it’s always been this way?) it is. Thank you very much.

I stayed here for a live concert trip.\n With the Hotel just a 3-minute walk from the station, it’s in a fantastic location—close to izakaya and also right near the popular Hamamatsu gyoza restaurant “Mutsugiku.”\n It’s 3 minutes from the station, and you can arrive in about 5 minutes even from the platform.\n They also offer welcome drinks, the Room was clean, and the female front desk staff were very kind, so I had a comfortable stay.\n \n Drinks are available near the front desk, but I would have been even happier if there had been drip coffee in the Room.\n \n There is no ice machine, but they will prepare ice if you ask at the front desk.\n \n The Room we stayed in this time was an EN Twin (twin). It was reasonably priced, and one of the two beds was a sofa converted into a bed.\n \n It felt a bit compact, but it was more than enough for two women. Great quality for the price—a Hotel I’d like to use again.

A Hotel I had long been curious about from afar. The Facility is certainly old, but I had a comfortable stay. The front desk staff assisted me courteously.

We stayed for 2 nights and 3 days before returning from Naha to Tokyo. It was convenient because we could spend a good amount of time together as a family inside the Hotel. The airport is also close—taking a taxi from the Hotel cost less than 1,500 yen. Getting into town toward Asahibashi took about 15 minutes on foot, which was longer than expected. There was a car-sharing vehicle in front of the Hotel, so we used that instead. There is a Suijin shrine next door, and the sunset view was beautiful.