전국 × 고객 서비스 평가가 높은 호텔·료칸 - 392페이지

This time, we chose this cottage so we could play the ukulele in the Room. It was our first time staying at such a wonderful Accommodation, and we were truly impressed!! Because it’s relatively new, everything was excellent—to the point that we felt like staying two nights next time. We were completely satisfied! The bedroom was spacious and relaxing; it really soothed us. Highly recommended for any occasion!

We stayed in a barrier-free Room. The Room had been nicely renovated and was comfortable. However, the washroom and toilet doors are automatic, and the noise was quite noticeable. Especially at night, whenever a family member went to the toilet, I woke up each time. The meals were tasty overall, but I felt they could have featured a bit more of Tokachi’s local character. The large public bath had a spacious washing area, but the bathtub felt small. The bath in our Room was spacious and comfortable, but the water was very hot, so we needed to adjust the temperature by adding cold water. We stayed for two nights as a family, and although there were a few points of concern, we had an overall comfortable stay.

There are many restaurants around the Hotel, so we had no trouble finding dinner. The Hotel is small and cozy, and we were able to relax. Maybe this is standard for a Multiple Night Stay, but it made us happy to come back and find bath towels and other items placed in a bag and hung on the doorknob. The front desk staff’s beaming smile was so heartwarming that I won’t forget it.

Everything was excellent. The front desk staff were very kind. We stopped by after hiking in Ozehara. The upscale Room, the Onsen, and the meals were all wonderful.

As a travel-loving couple, we’ve recently been taking trips where we stay at a Hotel and eat at local restaurants, so this was our first Ryokan stay in a while. We were completely satisfied with everything—the Room, the bath, and the food—and were able to relax and take our time. The Room was honestly too spacious for just two of us, but every space—the Japanese-style room, Western-style room, and bedroom—had its own charm and was wonderful. The bed was also extremely comfortable, and we slept soundly. We also enjoyed the Bluetooth speaker in the Western-style room; it had great sound quality and created an atmosphere that felt like being in a bar. The open-air bath in the Room had continuously flowing natural hot spring water, so we could soak right away after arriving and truly unwind. Dinner featured locally produced Aizu cuisine, which we thoroughly enjoyed. The recommended sake was delicious as well, and it was nice to be able to ask casually for suggestions while choosing. The pricing also felt very reasonable overall. If I had to mention one thing, breakfast was slightly disappointing: refills of rice or tea had to be requested via the in-room phone, and they took quite a while to arrive—so it would have been better if tea had been left in a pot. We were happy with the service too, and would love to visit again if we have the chance.

I stayed with my husband during the New Year. It was snowing and cold that day, but the Room was warm and welcoming with the heater on. The bath was very relaxing, but there was only one hairdryer, and despite others waiting, someone kept using it while looking at their phone, so I dried my hair in the Room. The meals were more than expected in quantity—so much that we couldn’t finish everything. We ate plenty of crab to our satisfaction. If you choose this Ryokan, I recommend coming with an empty stomach! Although we couldn’t explore due to the snow, I would love to stay at this Ryokan again.

I stayed in a single Japanese-style room. It’s close to the station, and at this price it was really appreciated. Since the building is old, it isn’t as clean as other Hotels. If it were expensive, I’d give it 2 stars, but it was very cheap, and they had the necessary amenities, so I’m fully satisfied!

You can spend a quiet time in the Room while gazing out at the islands of the Seto Inland Sea. The building and Facility are old, but not to the point of being inconvenient. Dinner was generous and very satisfying. The dining hall has great views, and you can enjoy your meal in a relaxed setting. The staff are also courteous and attentive. Although it is located a little away from Takamatsu, it was an excellent value Ryokan.

I stayed with the No Meals Included plan. As it was the off-season, I was able to stay at a very reasonable price. The building is old, but it has been nicely renovated. Since it was a discounted Room, I could hear some plumbing noise, but if you just want to enjoy the Onsen and sleep, this Accommodation is more than satisfactory.

I was a bit worried after reading the Reviews, but while the property is indeed old and the Facilities are modest, it was well cleaned and the service was good. I think the nostalgic Showa-era atmosphere and this price make it very reasonable. There are also many delicious restaurants nearby, so I was very satisfied. I would like to stay again.

It was a relaxing and peaceful stay at the accommodation. The staff's hospitality was excellent, and the food was delicious. I was already full after enjoying Matsuba crab, but the tempura served later was so perfectly fried that I ate it all. The bathhouse had a charming atmosphere with great Onsen water, though a higher chair would have been appreciated. As I age, I find traditional accommodations more comforting to my heart, though my body is starting to feel otherwise. Since it was a room with a bed type, there were no inconveniences inside the room. I hope to visit again while I'm still able to use stairs. I felt that Iwai Onsen has remained unchanged for decades, and its unchanging nature is part of its charm.

I stayed here after visiting the Kerama Islands. It’s conveniently located near Tomarin. All the staff were friendly and welcoming with great smiles. I would stay here again.

The location and the staff’s service were excellent. I stayed here for work. It’s conveniently located near the subway station, with a convenience store close by, and great value for being in the city center. I used it during a business trip.

We stayed for one night during Golden Week. Thank you for arranging Rooms on the same floor as our friends. As it’s close to the station, we were concerned about noise, but with the double windows and earplugs we were able to stay comfortably without being bothered by sound. The Room and toilet were thoroughly cleaned and very spotless. When we visit Osaka again, we would definitely like to stay here. Thank you very much.

I stayed here for the Onsen, but the food was delicious, and the staff were very kind. The building and the room were old, but I liked the nostalgic atmosphere. When leaving, the grandmother of the Ryokan waved until my car was out of sight, which touched my heart. I had a wonderful time.

Whenever I visit Naha, I always stay here. The staff are kind, and the place is always kept clean. Even if you’re not used to staying in guesthouses, you can feel comfortable and at ease here.

It was my first time using the Facility in a while, and I had a comfortable stay in a wonderful space. What was disappointing was that, although I understand it may be due to the Hotel’s concept, there were too few laundry machines, so I couldn’t use them at the time I wanted.

I stayed here to attend a live show at Shunan Civic Hall.\nI expected it to be just an ordinary Business Hotel, but the front desk and staff were kind, and the Room was clean, so I had a comfortable stay.\nThe breakfast was especially great—if you purchase it by the day before, it’s 1,000 yen. It’s buffet-style with well-prepared dishes, local specialties, and delicious fruit. I was able to start the day energized with a wonderful meal!\nThank you very much.

It was a wonderful Room that was on par with, or even better than, major domestic Hotels. (And yet it was affordable!) The Room I stayed in had a separate toilet and bath, which made it very comfortable. The bed was spacious and clean. The large public bath was also spacious and relaxing. The reason I gave 4 stars for the Facility is that, as is common at many Hotels these days, it was inconvenient that you can’t move between floors by stairs. I understand this may be difficult to allow due to security and safety concerns (and I apologize if this is due to laws or administrative guidance). Having to wait for the elevator just to go one floor—and having to ride with crowds—was a subtle source of stress, so I felt it would be even better if guests could choose to use the stairs when traveling alone.

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.