전국 × 고객 서비스 평가가 높은 호텔·료칸 - 387페이지

I stayed for one night on my way back from Shirakami-Sanchi via the Gono Line. The Onsen left my skin feeling wonderfully smooth, and the Room was spacious and very relaxing. The meals were sample portions, but everything was delicious. Since my train the next day was around 11:00, I wasn’t sure how to spend the time after checking out at 10:00, but the staff suggested a sightseeing Plan, and I was able to tour around on the Hotel bus, which made the trip even more fulfilling. The staff also kindly saw me off outside and were extremely helpful throughout—overall, I was very satisfied.

Family stay for four, including two children. Conveniently located. The building and room show some age but have been renovated, so no issues. The facility is well-maintained. Meals are delicious and generously portioned. Guests can also use the onsen of the affiliated facilities, making it possible to enjoy a hot spring tour. Would love to stay here again when visiting Beppu!

We stayed during the New Year and were thrilled to see the sunrise from our room, which deeply impressed my parents. The facility is old, but we enjoyed an abundance of fresh seafood that was almost too much to finish. Having meals served in the room, which is rare nowadays, allowed us to dine at a relaxed pace. The Onsen with its bubbling natural hot spring water warmed us to the core. If I had to mention a downside, it would be that the large public bath was a bit dark and had a slight musty smell. Even so, we would love to visit again—watching fireworks there would be amazing!

All the staff, the meals, and the welcome drink service were truly wonderful. Because the bath is time-slot based, it was marked as crowded the whole time. Even after waiting until the last possible minute, the crowded sign never disappeared, so I decided to go anyway. However, there are only a few washing stations, and when someone was waiting behind me I felt rushed and couldn’t relax. If it’s like this on a weekday, I wonder if it gets even more crowded on weekends or holidays? Still, the staff’s pleasant greetings and kind check-ins made me feel very welcome, and I’d love to stay again. Thank you very much!

A new building with free parking. Located right next to the station in a charming countryside area. It's surprising to find a Hotel in such a place. There’s a supermarket and McDonald's nearby, and I enjoyed buying local food to relax and eat in the Room. The Plan was No Meals Included, but breakfast was available for 600 yen, so I opted for it. The portions were generous and satisfying. A great Hotel overall!

The Facility was clean and I really liked it. I will stay again.

I interacted with a total of three front desk staff members, and all of them provided very courteous service. When I first saw the exterior, I wondered if I had made a mistake, but the inside was well cleaned and spotless. Although I stayed in a single room, it felt more spacious than other chain Hotels. I would like to stay here again if I have the opportunity.

The building, Room, and Facility, including the water facilities, were very clean as it has only been a few years since opening. We enjoyed the curry (hashed beef rice) service during dinner; it was very delicious. The amenities and items available for rental at the front desk (such as shoe dryers) were excellent. Conveniently located near Gotemba Interchange, and the staff at both the front desk and restaurant were all kind. We would love to stay here again!

We visited from Kyushu as a party of two. Upon arriving by car, the staff kindly came outside and guided us to the parking area. The location is excellent, being close to the station. For dinner, we went to Hirome Market. Even after drinking alcohol, it was an easy walk back to the hotel. Although some reviews mentioned concerns about "hearing noise from neighboring rooms," we stayed in a corner room on the top floor and didn’t notice any noise at all. The highlight was definitely the handmade breakfast for just 200 yen! The ham and egg set was hearty and absolutely delicious. I couldn’t help but notice someone next to us enjoying a thick toast set—it made me want to come back again! If I had to point out one downside, it would be that the building feels old—but that’s all there is! Thank you very much!

We stayed at this Hotel after seeing the Shibazakura at Lake Motosu. The next day, we visited Heidi’s Village. The Room was Japanese-style, with two futons laid out. It was great that we could use both the larger Onsen for day trips and the slightly smaller Onsen in the Hotel. The water felt like it would be good for your body. For dinner, we went to the Chinese restaurant in the Hotel. For breakfast, we bought freshly baked bread at Michi-no-Eki Kobuchizawa next door and ate it in our Room. We had a comfortable stay.

My cycling trip at an advanced age—traveling with my son. The gently seasoned meals were kind to my tired body, suited me very well, and I thought they were excellent. The seawater bath was also wonderful. A moment before bedtime. The head chef’s beautifully toned flute performance. Bravo. If I ever ride again... will that happen? If so, I would love to stay here again.

The Room was spacious and very clean. It was also nice to be able to spend time quietly.

I think it’s a newly opened Hotel. It’s clean and very stylish. There is also a large public bath, so you can relax and unwind. Since it’s a little away from the city center, I think it’s best to use a car. Parking was free for guests staying overnight. This time I stayed for several nights on a business trip, left my car at the Hotel, and was able to get around by train, which was very convenient. I would like to stay here again.

A 5-minute walk from Asahibashi Station. The location was very convenient for using the Yui Rail and buses. Since it is new, the Room was stylish and comfortable. In particular, the spacious bathroom with a separate washing area was very relaxing. Breakfast had a wide variety of options and was delicious for the price. I was disappointed that the free drinks from 6:00 PM were not all-you-can-drink, but limited to one canned drink per person.

I made a last-minute Reservation for two twin Rooms. The bathroom and toilet felt a bit dated, but the spacious beds and Room were comfortable. The price was great for four guests. Pre-check-in was smooth. We also appreciated your help with assigning us a high floor and accommodating our request regarding the neighboring Room.

The Facility was very unique and interesting. The room key can be linked with Suica, allowing guest room information to be registered on Suica during check-in (also available with the Suica app on smartphones). From using the elevator to entering the guest room, everything can be completed with Suica on your smartphone, making it extremely convenient.

Well, speaking as a couple, this is gradually becoming our ideal Hotel (laughs). The Room is a comfortable size and never feels cramped. The staff—and the chef and kitchen team—work in perfect sync, and we appreciated being able to enjoy our meals at an unhurried pace. And the in-room Onsen was wonderful. We usually prefer a fully Japanese breakfast, but everything here—from the salad to the main dish—was flawless. If we had to mention one thing, it might be limited to the Rooms on the second floor: when other guests open or close their doors, perhaps due to air pressure, we sometimes heard a rattling sound as our door seemed to shake, which startled us (and it can make you aware of people coming and going). Even so, we keep making another Reservation—this may become our one-and-only Hotel.

I stayed here to participate in the Saga Sakura Marathon. On the day, hotels in Saga City were expensive, so although it was a bit farther away, I chose to stay in Tosu. The bathroom could have been cleaned more thoroughly, but otherwise my stay was comfortable.

Parking is available for slightly larger vehicles for business use, the Japanese-style Room is clean, and the Onsen is excellent. I would like to stay here again when I visit Saga Prefecture.

This was my second stay. Breakfast was a buffet of bread and salad, plus a choice of one main dish from three options, and it was delicious. Since the Accommodation is a renovated warehouse, the Room is a little on the dark side, but very clean. I would like to stay here again when I visit Onomichi. Thank you very much.