전국 × 고객 서비스 평가가 높은 호텔·료칸 - 385페이지

I have stayed here many times in both the cottages and the condominiums, but this was my first stay with a pet. The property is a bit dated, but it was very clean and comfortable. The staff were also very courteous. However, I went to the front desk to pick up my reserved takeout order, but I had to wait in the same line as guests checking in, so it took quite a while. If possible, I would appreciate it if you could arrange a way to pick up takeout items from a separate area of the lobby. The takeout hors d’oeuvres were beautifully prepared and very delicious!

From this site, only smoking rooms were available, so I made a reservation for a smoking room. However, when I expressed my desire for a non-smoking room on the day, they checked the availability and I was able to stay in a non-smoking room. Depending on the room situation on the day, I was very pleased with the kind and flexible response. Thank you very much.

I stayed for two nights and three days. They let me park my motorcycle indoors, which gave me peace of mind. The bath was incredibly relaxing, and I went in many times. The food was delicious—I ate too much. I also appreciated the all-you-can-drink alcohol option. I fully enjoyed the three days and had a wonderful touring trip. Thank you to Itoen Hotel Atagawa. Thank you for such a great and enjoyable tour—I will definitely visit again.

I stayed here on a business trip. Having a large public bath is really great! It’s available until 1:00 a.m. Perhaps because I used it quite late at night, I was able to enjoy a relaxing bath all by myself. The Room I stayed in was spacious, and the bed was large as well, so it was very comfortable. I’d like to stay again if I have the chance. However, the massage chair felt quite worn out, and it made me hesitate to use it. I was looking forward to it, so that was the only disappointment—but overall, including the staff’s service, I was very satisfied.

The Room was very well equipped, and the bed was larger than expected, allowing for a comfortable night’s sleep. I also enjoyed the tea in the lounge. Thank you very much.

Thank you for your continued patronage.

I was happy to find an air purifier already provided—it seems like it may now be standard. Everything was almost contactless, and this time I wasn’t bothered by any noise, so I slept well. I really like the hot stone, and I hope it won’t be removed during the renovations.

As it was my birthday, I stayed for a Multiple Night Stay. I was happy that you had prepared gifts as well. Also, you kindly held a special fireworks launch event during my stay, and I had a wonderful time. I would like to visit again.

Perhaps the timing was right, and I was able to stay at a very good rate. Because of that, even though it was a bit far from the station, it didn’t bother me at all at this price. The Room was clean, there were no noise issues, and I had a peaceful stay. I also appreciated the complimentary selection of several types of tea. If the conditions are similar, I would like to stay again next time.

We stayed here for our child’s national tournament. I shared a twin Room with a friend for four nights. We did not request Room cleaning, but asked for trash collection and towel replacement. Only toothbrushes were provided in the Room. Shampoo, conditioner, body soap, hand soap, and body lotion were available. Other amenities were placed on the first floor for guests to pick up as needed. It didn’t feel like they had absolutely everything. Bottled water was provided each time as well—sometimes in a carton and sometimes in a can. There was a capsule coffee machine, with two capsules provided daily (one caffeinated and one decaf). Tea and black tea bags were also available. The Room was small, so we opened our suitcases on the bed. Each bed had its own reading light plus USB and USB-C charging ports, which were convenient at night. The bathroom area didn’t feel brand-new, but the Hotel overall felt clean. There is a Ministop convenience store about a 5-minute walk away. A drugstore was under construction right across the street.

My child had a great time solving the “Little People” puzzle last month, so we stayed again to try the ninja puzzle. Since it was during the Obon holiday period, it was very lively and crowded. The large public bath in particular was full of excited children. All of the food was delicious, and the welcome sake in the lounge was also excellent. However, it was disappointing that there was a leftover seaweed packet from a previous breakfast on the floor in our Room, and a used paper cup left inside the shoe cabinet for outdoor shoes. It felt like the cleaning wasn’t thorough, and there were even cobwebs around the lighting. In the end, we were able to complete the ninja puzzle successfully, and my child went home satisfied. It was also nice to be able to enjoy things like an evening taiko drum performance and feeding koi fish.

My high school senior son took his first trip to Okinawa. He was very satisfied with both the Room and the Facility. Thank you very much.

I was able to relax during the New Year. The breakfast was plentiful, and the view was great. Next time, I would like to enjoy a leisurely meal. It was cold at night, so I didn't go far, but there were taxis available, making it easy to reach the downtown area.

Close to Chikura Beach, we went surfing in the morning, then after checking in at 3:00 PM, we enjoyed the sauna and jacuzzi. In the evening, we took our time with a BBQ—it was a truly fulfilling stay.

We coordinated our sons’ schedules after a busy summer and made a Reservation here because it’s pet-friendly and offers a pool, sauna, and BBQ. We requested BBQ for two days, and they kindly adjusted the selection of meat and seafood, and even changed the vegetables for both the BBQ and breakfast on the second day—such thoughtful attention was truly appreciated. There were plenty of vegetables provided, along with helpful seasonings you’re glad to have on hand, so we had a very comfortable stay. Because our stay was so pleasant, we immediately made another Reservation for year-end! Thank you very much for all your help. We look forward to staying again.

The entire Facility has been newly renovated, with modern and comfortable rooms. The 18m² space feels very spacious, even with two suitcases open. A commendable feature is the water dispensers available on every floor, and the curtains in the rooms are designed to overlap, preventing any light leakage. The mattress is moderately firm, and there are two types of pillows—one firm and one soft. Although I prefer memory foam pillows, I woke up without any neck pain. The bathroom amenities have a subtle fragrance, and skincare products available in the lobby are all from POLA and highly effective. If you need room cleaning or trash removal, you can conveniently request it via the smart TV before 9 AM the next day. During my stay, it was very quiet without disturbances from housekeeping or neighbors in the morning. Upon check-in, guests receive drink vouchers that can be used for complimentary coffee or juice at the first-floor restaurant. There’s also a scale on the first floor to weigh your luggage after packing. In terms of location: It’s right next to Senso-ji Temple; you can see both Senso-ji Temple and Tokyo Skytree from within the hotel. UNIQLO is directly across from it—perfect for dropping off purchases before heading out again—and nearby attractions include Fuglen café as well as popular eateries like Asakusa Unana (eel rice balls) and Kagetsudo within a 5-minute walk; these can be brought back to enjoy at your leisure instead of eating on crowded streets. Ichiran Ramen (with its unique octagonal bowls) and a 24-hour Don Quijote store are also close by. At night, street stalls create an atmospheric vibe—it’s incredibly convenient overall. However, there are some inconveniences regarding transportation: The nearest station is actually Asakusa Tsukuba Express Line Station rather than Ginza Line stations like Asakusa Station or Tawaramachi Station—the hotel sits roughly between these two Ginza Line stations but isn’t particularly close to either one. From Asakusa Station specifically: walking without luggage feels manageable but navigating through crowds in Nakamise Shopping Street while pushing suitcases could be challenging upon arrival; Tawaramachi Station offers easier access along main roads but being smaller requires finding exits equipped with elevators beforehand—otherwise carrying luggage up/down stairs becomes unavoidable if mistaken entry/exit points occur. Booking services were thoughtful enough—they sent an email detailing weather forecasts during my stay alongside directions for reaching this Facility most conveniently from airports (though I’m unsure whether this was provided by IKYU.com or directly by them). Overall experience was excellent! Check-in starts early at 2 PM while checkout extends until 11 AM; they also allow luggage storage after checkout which adds convenience post-stay too! However—the biggest downside lies within smoking areas located only on ground level where insufficient ventilation causes lingering smoke odors throughout lobby spaces whenever automatic doors open/close frequently during peak hours affecting air quality noticeably indoors despite otherwise exceptional offerings elsewhere onsite!

I had a comfortable stay. The reception staff were pleasant. It was my first time staying at APA Hotel, and I thought the razor was excellent.

The Room was very clean. The staff were also very helpful, and I’d like to stay again. The view outside was nice too—you could even see Tokyo Skytree. It was a shame that it was rainy and cloudy. On a clear day, I’m sure the night view must be amazing.

I stayed here again this year. The building itself feels a bit old, but it’s well cleaned and the area around the sink was spotless. The free breakfast was more than enough for me. Parking is in the multi-story garage diagonally across the street, and they apply a 100-yen discount. It’s located in Furumachi, in a somewhat quiet shopping street. There’s a Lawson convenience store on the first floor of the building, which is very handy.

The Room was clean, and the Onsen had excellent water. The staff were also very kind. If I have the opportunity again, I would definitely like to stay here.