전국 × 고객 서비스 평가가 높은 호텔·료칸 - 381페이지

We stayed as a parent and child to coincide with my child’s university entrance exam. The Room was clean and well prepared, allowing us to relax during our stay. The large public bath was wonderful and helped us feel refreshed both physically and mentally. At check-out, the staff greeted us warmly, which made our departure very pleasant. Thank you very much.

About a 10-minute walk from the station. It’s small and feels a bit dated, but it’s clean and pleasant. The staff are sincere and very helpful. I stayed alone, and I was surprised by how spacious the Room was. (6,400 yen) The complimentary breakfast was plentiful and tasty as well. It was a shame I couldn’t use the public bath due to my schedule. I’d like to stay here again when I visit Matsumoto.

A Hotel with friendly, attentive front desk staff never disappoints. The building didn’t seem brand-new, but it wasn’t an issue at all. Breakfast was very delicious. I highly recommend this Hotel.

The parking lot around the building was full, but there was a nearby multi-story parking garage, and it was free of charge. Next time, I won’t need to rush over.

Three of us stayed here, reuniting with a university friend for the first time in 45 years. We used it as an overnight stay before our golf round the next day. Using Earn Points gave us great value for money, and we could stay comfortably and casually. It was also nice to have a light breakfast on the morning of our round. We would like to stay again when we have another opportunity. Thank you very much.

I was a bit worried because the Harmonyland ticket Plan with breakfast and dinner was so affordable, but the Room had seaside beds and the buffet—irresistible for seafood lovers—was excellent. It was a very family-friendly Accommodation. Next time, I’d definitely like to stay and use the pool. This was a great find after a long time.

There were some Reviews saying it was noisy because it’s in a busy downtown area, but since our Room was on a high floor, it didn’t bother us. All the front desk staff were foreigners, but they were very kind. The linens (sheets) did indeed have an odor, so it seems best to report it to the hotel or their laundry provider. Breakfast was okay. If it’s free, you can’t really complain.

I stayed for one night for my child’s appointment. I called several times with questions about my Reservation and changes, and each time the staff were courteous and helpful, which put me at ease. On site as well, they kindly assisted with arranging a taxi, allowing me to have a smooth stay. Breakfast was also delicious. The amenities were somewhat limited, but there was a convenience store nearby, making the location very convenient. I would like to stay here again if I have the opportunity. Thank you very much.

I stayed here solo this time. Since it was a double room for single use, it was spacious enough—I could really stretch out and relax (lol). It’s close to Higobashi Station and has parking, so access is convenient. However, I didn’t check in advance and arrived with a tall vehicle, so I couldn’t use the hotel parking and had to use a nearby coin-operated parking lot (expensive!), which was disappointing. (Next time I’ll come with a lower car.) There’s also a large public bath, and it’s reasonably priced—highly recommended!

I have used this facility multiple times, and this was my first visit since the children's play area was renovated. The play area has been greatly improved, and my child was very satisfied. We were able to enjoy a wonderful time, including the meals. However, there were two disappointing points: 1. There was a stain on the room's sofa that looked like a bedwetting mark, but no explanation about it was provided. 2. To access the room via elevator, you need to use a card key; however, only two keys are provided per room. The Room is spacious enough for up to five adults, but having only two card keys is quite inconvenient. I hope this can be improved in the future.

Although the property is old, it was thoroughly cleaned and comfortable. The meals were delicious, and depending on the Plan, we appreciated having them served in our Room. All of the staff were kind, including those providing the Shuttle Service. Highly recommended for anyone who doesn’t mind an older property. We would definitely like to stay again.

This Hotel is conveniently located and easy to use for getting anywhere.

The staff were exceptionally friendly. They were kind and attentive, and every staff member greeted us as we passed by. The food was delicious, and the service was a pleasure. All rooms had an open, ocean-view setting. This can’t really be helped, but the long layout made getting around a bit tiring.

- The Room is stylish (unified in emerald blue) - The Room has a private jacuzzi, enjoy it while watching the sea - The food is delicious - Enjoy the private beach!

I usually stay with my family, but this time I tried a solo trip for the first time. I chose this Hotel because the women-only dormitory felt safe, and the value was amazing: unlimited alcohol and soft drinks, a triple gelato, a delicious pasta dinner, plus access to the lounge and baths at the neighboring Suizantei… it was perfect (the sauna at Exclamation Hotel was great too). The next day, I switched breakfast to lunch and enjoyed it at Shokudo Ichi, then finished with an Onsen soak in Koganeyu! What’s more, staying here comes with a Reservation slot for “Morino Hyakunichi Gori,” so I could enjoy it without waiting. This was also my first time hitting the jackpot in the lucky locker lottery—I even received a commemorative Kyujitsuyu mug cup and was truly moved. The Hotel staff were all very kind, so I felt comfortable throughout my stay. A solo trip at Exclamation Hotel might become addictive—I’ll be back!

I stayed in a room with an Airweave mattress and had a great night's sleep. The room was clean and well-maintained, and the complimentary breakfast buffet in the morning offered a wide variety of delicious options.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

I stayed with a motorcycle, and they kindly let me park under the eaves by the entrance. Also, I was truly happy that I could use the 8th-floor panoramic bath and the attached bathing Facility for free! However, my room was on the east side of the 7th floor, so it got strong morning sun and was scorching hot from early on even with the air conditioner set to high.

This Hotel is set on spacious grounds in a quiet lakeside setting, perfect for relaxing at a leisurely pace. The view from the panoramic bath is outstanding. The meals are generous—so much so that you may not be able to finish everything. The only drawback was that BS channels were not available.

It’s a standard Room, but it felt spacious! Most amenities are provided, which was very helpful. The parking garage goes up to the 7th floor. There’s no elevator, but it’s roomy (the ocean view from the 7th floor is beautiful, so if you don’t have much luggage, I recommend parking on the 7th floor). It’s within walking distance from Shimonoseki Station and Sea Mall Shimonoseki—perfect for a casual stroll. If you follow Google Maps, the route to the Hotel might be a bit hard to understand. It’s behind a main road and on a one-way street. Right outside the back exit of the Hotel there are some adult-oriented shops lined up, but there were no touts, so I think it’s fine to walk (the parking area is closer from the back exit). The breakfast toast was really delicious!