전국 × 고객 서비스 평가가 높은 호텔·료칸 - 378페이지

I checked in after a live show, and the staff kindly explained everything. The Facility was clean and nice. However, footsteps and other noises carry quite a bit, so it may be difficult for those who are sensitive to noise.

Traveling with a stroller for the Kansai Expo, we booked a last-minute Hotel. It was a bit of a walk from the nearest station, but the Room was compact, clean, and well-maintained. The breakfast included delicious croissants, which we were kindly allowed to have earlier than usual. The luggage delivery service was also handled smoothly, which was very helpful. Many thanks to the staff for their excellent service!

I stayed with my wife and daughter. There is a parking lot next to the Hotel, with direct access. Great location—right outside the Hotel there are a convenience store, restaurants, and izakayas nearby. The front desk staff member was friendly and helpful. The explanations were also thorough. Our Room was on the 5th floor of the annex building. It had four beds, and the bed width was generous and comfortable. The toilet, shower, and bathtub were separated, which was very convenient. We ordered breakfast; the rice was just okay, but the curry was delicious. There were no soup options. It’s nice that the drip coffee machine is available 24 hours a day.

As this trip coincided with the heavy rain disaster in Chiba, we stayed here on short notice. The services needed for our stay were efficient and fully sufficient. Using the laundry was also smooth. We were glad to find a new Accommodation near Narita.

My parents stayed here over the weekend and said, “This place again!”—they keep coming back. They came from out of town, and even though it faces a main road, it was very quiet. The building is a bit old, but it’s very well maintained and clean. The key is an old-style Showa-era type, but the front desk staff were pleasant and welcoming. Breakfast was buffet-style with just the right variety, delicious, and they ate a lot. And at this price, we’re always grateful for your hospitality. We’d love to stay again when I bring my parents from out of town next time! Thank you again!

Our family of three stayed in a riverside cottage (No Meals Included). Every time we visit, the staff welcome us with warm smiles, and once again we had a truly comfortable stay. We ordered a barbecue set the day before, and it was generous and very satisfying. We were lucky with the weather, and with the river right in front of us, we could enjoy playing in the water while having our barbecue. We’ve stayed here several times, but this time artificial turf had been added to the cottage deck. We enjoyed breakfast together on the deck while feeling the pleasant breeze. Something is upgraded each time we come, and it’s wonderful that there’s always something new to look forward to. The Onsen is a bit small and has limited capacity at one time, but the staff let us know when it would be less crowded, so we were able to relax as if it were private. We really appreciated this thoughtful attention. Mornings and evenings were slightly cool and comfortable, and we felt refreshed surrounded by nature. We’ll definitely be back again as a family!

Whenever I stayed overnight in Takayama for work, I always chose this Hotel. This time, as the organizer of a class reunion planned for next year, I stayed here in advance to do some research. The Miyagawa Morning Market is just across the river, the old town is only a short walk away, and walking to Takayama Station is easy as well—so I think the access and location are excellent in every way. The main street with plenty of bars is also nearby, making it an ideal spot for someone like me who enjoys drinking. I was very satisfied with the Facility, breakfast, and parking included. I would definitely stay again.

I stayed here and had a good experience. After check-in, I received a frozen meal, which was a nice value. The Room was clean and there were no particular issues. However: 1) The map showing the smoking area was hard to understand. 2) There were insects around the outdoor light at the entrance, so I was concerned they might come in when opening the door.

First, when I called the front desk to change my check-in time, they were very pleasant. How staff handle phone calls really matters (it affects whether you’ll come back). Parking: free surface parking. I was worried because it was after 10 pm and a Saturday, but the lot is spacious so I had no trouble parking. Check-in was smooth as well. At the front desk there are paid snacks (like a 100-yen shop) and items such as body towels. I didn’t buy anything this time, but I’d like to use it next time. The twin Room was spacious and comfortable. For this price, having tea and drip coffee provided really impressed me. Amenities were basic—just a toothbrush and razor—plus rinse-in shampoo and body soap. The shower in the bathroom was comfortable too. Breakfast didn’t have desserts, and at first it looked like there weren’t many items, but that wasn’t the case at all—I ended up full and very satisfied. There’s a Cosmos nearby, an AEON-affiliated shop, drugstores/pharmacies, K’s Denki, and family restaurants—very convenient. Additional note: After check-in we went to a family restaurant for dinner. Even though they were busy, the staff were extremely friendly, which made for a great end to the day. Next time I’d like to try dinner here as well as the all-you-can-drink option.

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.

It was very convenient—close to Osaka Station, with a distinctive building that was easy to find, and there were convenience stores and cafés nearby. The Room was thoroughly cleaned and kept very tidy. I was able to relax comfortably until morning. Thank you very much.

The building and Facility aren’t necessarily new, but the room was clean and comfortable. I stayed on the 9th floor on the station side, and when I looked out the window in the morning, I could see Lake Biwa in the distance. You can hear trains, but they don’t run very often, so it didn’t bother me. It’s much more reasonably priced than central Kyoto and only about 8 minutes to Kyoto Station, so I’d like to stay here again on my next trip to Kyoto. Note: There are no disposable slippers provided, so I recommend bringing your own (for example, inexpensive ones from a 100-yen shop).

Overall, everything was great—the location, the Room amenities, the public bath, and the staff service. We also enjoyed Toyama’s delicious water from the water dispensers on each floor. If I had to mention one thing, around 08:00 the breakfast dining area was very crowded, and since our table was near the entrance, there was a lot of foot traffic and it was hard to eat at a relaxed pace. I expect this could be avoided by going earlier.

My last business trip of the year was to Kashima. This time, for the first time in three months, I stayed again at Flexstay Inn Kashima Central. Since it was a one-night stay, I arrived around 6:00 p.m. The renovation work seemed to be finished and the place felt newly reopened, but I did not use the affiliated Onsen Facility. Last time, the Christmas decorations at ART Hotel Central were wonderful... and this time I was amazed by the Hina Matsuri display—Hina dolls covering an entire staircase. Will there be decorations for Boys’ Day in May as well? I’m very curious. The seasonal decorations are truly impressive. I travel to Kashima frequently for work, so I think I will stay at Flexstay Inn Kashima Central again next time. Although I only book room-only stays, I’m always surprised by how inexpensive the bento boxes are at the TAIYO supermarket next door. The location is excellent and reasonably priced, making it my go-to Hotel for business trips to Kashima.

I stayed here with a friend during our visit to Asakusa. The room was clean, and we were very satisfied.

It was conveniently located close to the station. A male staff member at the Hotel front desk, who appeared to be a foreign national, assisted me very politely with a warm smile, which made me feel welcome. I also met the housekeeping staff, and they greeted me pleasantly. Thank you very much.

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.

I had to use it unexpectedly, but it was affordable and very comfortable! The microwave is located at the front desk, and the staff were very kind! However, please note that it seems to take some time for hot water to come out of the shower!

We arrived at 11:30 PM, but we were able to check in without any issues, which was a great help. I’m glad we could rest well. Having a microwave on each floor was convenient.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.